Very poorly managed business
BAKERSFIELD, CALIFORNIA -- I have never received service as poor as this! They under quoted what my monthly expenses would be, hence it was unaffordable. Since I discontinued my service, they have continued to bill me (and my ... read full review5 Replies - Latest reply on 09/16/2013
I deserve to make my own choice
I was very shocked my dad received a late evening visit from a man regarding this companies services. The young delivery man was very nice, although he pressured him to be left with all this oxygen equipment ... read full review3 Replies - Latest reply on 12/01/2011
No delivery for 4 days
SAN DIEGO SAN MARCOS -- Pacific Pulmonary Services Offices - Country Wide
My occurrence San Diego County, San Marcos office
Pacific Pulmonary Services, supplies oxygen for home bound patients that need home oxygen therapy. ... read full review11 Replies - Latest reply on 08/29/2013
Taking My Breath Away
BAKERSFIELD, CALIFORNIA -- I live in a town that breed companys like this amatter of fact most companys hear are like this one pacific pulonary services been with this company 4 years getting my nebulizer machine and med, no problem, ... read full review2 Replies - Latest reply on 05/08/2010
LEAGUE CITY, TEXAS -- For 3 years I have been on O2 nights with a stationary oxygen concentrator from Pacific Pulmonary. In the meantime my back was broken 5 times and my oxygen levels dropped. Instead of being on 2 liters at night I am now on 4 liters 24/7. My doctor ordered a Portable Oxygen Concentrator because I can not handle the portable tanks. The small ones with me being on 4 liters will only last a little over an hour. That is not enough time for me to do doctors appointments, grocery shop and get prescriptions. I have faxed the prescription to them and they refuse.
Their employee at the hospital, saw I was on 4 liters and it was discussed with her. She called her office PPS and told them the correct liters were 4. Now PPS is denying they knew or got that information, they are refusing to provide me the Portable Oxygen Concentrator and it makes me a prisoner in my own home literally on a 50 foot leash with the large concentrator.
Medicare logged a formal complaint against them and still refuse to honor my doctors prescription. This company should NOT be allowed to serve Medicare patients and should be put out of business.
BAKERSFIELD, CA 93301-1819 -- I can't believe it's taken almost a month to order to new mask for my CAP machine only to find out that they don't have the correct paper work and I really don't think they even requested it from my doctor. They promise to call back, but never return calls. After almost a month they finally told me that they lost the contract for my area. Polite, but never give an answer to my questions? Said I can purchase myself, but even then I need to have my doctor fill out paperwork. They used to call every month and insist I receive a new mask. Now it's been seven months and I can even get them to return my calls or answer my questions. If I treated my customers they way I been treated I wouldn't have any customers. Very disappointing.1 Replies - Latest reply on 03/03/2014Add reply