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Parkview Community Hospital


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My father's death
Posted by Mel_c200942 on 10/26/2011
RIVERSIDE -- My father just passed away October 7, 2011, which was a Friday.
Upon leaving the ICU we were stopped by staff asking us to sign the release for the funeral home, so they would be authorized to pick up my father. We were assured everything would be handled from that point on by the hospital staff.
Although saddened by his passing we at least felt a sense of relief that over the weekend things would be handled.
Come to find out by the following Tuesday, 5 days later, my dad's body was still in the morgue at Parkview!
No one called the funeral home for pickup. They left him in there like a dead plant. Absolutely unacceptable and extremely disrepectable!
Anyone know what I can do about this to take it a step further?
Calls have gone unreturned from the staff at the hospital.
     
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Posted by spiderman2 on 2011-10-26:
I'm so sorry for your loss. My question is, did you contact an Funeral Home and ask them to go pick up your father or at least tell the hospital what funeral home you had made arrangements with?
Posted by traceylynn on 2011-10-26:
As someone who has gone thru this (my Gpa raised me, we had to plan his funeral) the funeral home sorta dropped the ball here, not Parkview. The funeral home is to contact the morgue and make the arrangements. Parkview does not transfer the body, the funeral home does. Parkview as a whole I am sure has some flaws but the staff has always been very caring and kind. I almost lost my life in 2009 to an undiagnosed blood clotting condition and they fixed me right up and comforted me in a time I was planning my own funeral (which doesn’t sound like much but it was) They held my sons 14th B-Day in my hospital room, got him balloons and a small gift when I couldn’t, let my kiddos be there with me (14 and 12 at the time so they were very traumatized, they helped them keep their spirits up and be positive) and brought in the 'comfort dogs' that really raised me and my kids spirits and gave me motivation to fight. I am so sorry for your loss and hope you guys are doing better. Please don’t be angry with the hospital staff…….they didn’t purposely mean to hurt you or upset you.
Posted by At Your Service on 2011-10-26:
I just wanted to sincerely offer my condolences too. I really know the pain of losing someone so close and it's the worst feeling in the world.

Even though we've never met, you and your family are very much in my thoughts.
Posted by Anonymous on 2011-10-26:
I too lost my father, and my thoughts and prayers go out to you and your family. But I must say I feel your anger and resentment towards the hospital is ill-placed and will pass in time. Its a natural progression of emotions that we all go through when losing a loved one. We are angry, confused, and searching for answers. But it will get better my friend. Just try and find some peace and comfort in the fact that your father is now resting in a better place.
Posted by trmn8r on 2011-10-26:
I am of the mind of the previous comment - this feeling of anger will pass. Your father's body was in the morgue for these 5 days, which is an appropriate place for a body though not where you expected it to be.

My condolences. Losing a parent can be a devastating loss. I remember well how it felt when my dad passed 28 years ago, and my mom 5 years ago.
Posted by lexophiliac on 2011-10-26:
Contact the hospital administrator, the social worker, and patient/family liaison and ask for answers. In the ensuing grief and shock, it is very possible that something was misunderstood.
Posted by clutzycook on 2011-10-26:
I'm very sorry for your loss. I know at a time like that it's hard to think straight, but did anyone think about calling the funeral home to give them a heads up or even after a day or two to call to make the arrangements for the funeral? I've lost all 4 of my grandparents in the last 15 years and each time, my parents and the appropriate siblings were at the funeral home (or at least on the phone with them) to discuss the arrangements within 24 hours.
Posted by trmn8r on 2011-10-27:
In reviewing this matter online, what I found is consistent with replies above - the release authorizes the release of the body (in some states), but it is the funeral director who claims the body.

I'm thinking there may have been a communication issue, and that the hospital staff stating "everything would be taken care of" meant that they would transfer the body to the chosen representative when that party showed up. It is unfortunate that nobody made clear that the family had to contact the funeral director.
Posted by momsey on 2011-10-27:
I'm very sorry for your loss. But thinking back to when my mom passed away 11 years ago, my brother and I pretty much went straight to the funeral home from the hospital to make arrangements. I'm not sure who should have advised you on the proper steps to take since you weren't aware of what to do, but it really doesn't seem like the hospital did anything wrong.
Posted by Venice09 on 2011-10-27:
It has always been my experience that when someone passes away in a hospital, the family makes arrangements with the funeral home of their choice, almost immediately. The body is then released to that funeral home. The hospital does not make the arrangements. I really think there was a misunderstanding, which is understandable considering the family was in such a state of sorrow.
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Avoidable Death Of My Son
Posted by Nanse on 05/17/2008
RIVERSIDE, CALIFORNIA -- My son, a Manic Bipolar under care of a physician, accidentally over dosed on his medications & was taken by ambulance to Parkview Comm. Hosp.(Riverside, CA.) Paramedic report assessment: "Altered state of consciousness/Over dose/Eyes; fixed-pin point, Skin; pale-ashen, Speech; inappropriate". Parkview Hospital diagnosed him with "VIRAL Bronchitis" & treated him with antibiotics! (Antibiotics have NO effect on viral conditions anyway!) He was returned home, by ambulance after THREE HOURS, STILL in a heavy state of stupor! A short while later he attempted to eat a food product & choked to death, falling dead at my feet as I tried to assist him! "Altered Level of Consciousness" causes THROAT CONSTRICTION. I accuse this hospital of Erroneous diagnosis/Inappropriate treatment/ and Perilous Premature Discharge! NO attempt was made to contact his treating physician & on EVERY page requiring patient signature, the hospital entry read; "Patient unable to sign".... From BRONCHITIS??? My son would be alive today had he received appropriate & ACCURATE treatment!
     
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Posted by Anonymous on 2008-05-17:
My deepest sympathies for your loss. I cannot fathom the depth of grief you are experiencing.
Posted by Nurse Anonymous on 2008-05-17:
I am both saddened and angered at your loss. I am a veteran Mental Health Registered Nurse Specialist, and I am very attuned to the mis-treatment that chronic psychiatric patients often get when being treated by E.R. personnel. Get the necessary support you need as you grieve for the loss of your son, for you must take care of you now, then, I reccommend contacting major news organizations about this story, which is representative of so many out there.

Nurse Anonymous.
Posted by Nanse on 2009-01-28:
Thank you both, Nurse & Ghost. Your caring validates my extreme anger at this hospital! I DID contact the local newspaper but got no response (Parkview hosp. advertises in that paper) Nurse, I feel you are SO right! My son was a Medi-Care patient (low reimbursement) & in my heart I feel the hospital's position was; "Just another nut case who OD'd, get him out of here"! I placed signs (legal) on my vehicle warning about this hosp. & my son's death, so, EVERYWHERE I go, people read & often stop me for details.It's all I can do.....
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