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PC Tools

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13 Reviews & Complaints

Top Customer Complaints & Reviews:

Checked my bank account the other day and there was a renewal fee for $29.95 from Pc tools taken out that was tolly unauthorized. There is no way to phone PC tools and the email just bounces back.
If you purchase a software license from PC Tools, be advised that it will be impossible for you to cancel the $29.95 automatic renewal even if you specify this as terms of your order.
If you purchase a software license from PC Tools, be advised that it will be difficult or impossible for you to cancel the $29.95 automatic renewal.


Latest Reviews:

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No help with help or live chat - PC tools Registry Cleaner
Purchased Registry mechanic. Installed and it immediately wants me to renew the product. New computer and new program so no older ...
-- Informative Posted by Lied to james on 10/15/2012

PC Tools Renewal with out consent - Registry Mechanic
Checked my bank account the other day and there was a renewal fee for $29.95 from Pc tools taken out that was tolly unauthorized. ...
-- Complaint Posted by Stboxtel on 01/23/2012

Criminal behavior - spyware doctor
I wrote before about my concerns that this "business" that provides service to prevent viruses from gaining access to your computer ...
-- Complaint Posted by Jaay on 03/18/2011

Poor customer service at best/criminal behavior at worst - registry mechanic/spyware doctor
Automatic renewal in Nov. 2010 caused me to be double-charged because I had already renewed prior to that date. I was put on ...
-- Complaint Posted by Joycnm on 02/23/2011

Predatory Business Practice - Spyware software
If you purchase a software license from PC Tools, be advised that it will be impossible for you to cancel the $29.95 automatic ...
-- Complaint Posted by Jumpingthruhoops on 02/18/2011

No support and account not secure - Spyware Doctor
I would recommend caution in dealing with this company. I had/have no problem with the product but I do with the company and ...
-- Complaint Posted by Natoyarose on 11/17/2010

NO support - Spyware Doctor with Antivirus
I downloaded and paid for it. It interfered with a number of other programs. I contacted support. They asked me to download ...
-- Complaint Posted by Ethveg on 07/23/2010

I paid for this - PC Tools spyware Doctor with AntiVirus Subscription -- Complaint Posted by Crashron on 06/25/2010

Impossible to Cancel Automatic Annual Renewal Fee - Spyware Doctor
SAN FRANCISCO, CALIFORNIA -- If you purchase a software license from PC Tools, be advised that it will be difficult or impossible for you to cancel the $29.95 ...
-- Complaint Posted by MelissaK on 03/08/2010

No one to contact - no registration - Spyware Doctor with antivirus 2010
Purchased & downloaded on line version about 10:00 pm 11-22-2009. Receipt with registration code appeared on screen about 15 ...
-- Complaint Posted by Safetech69 on 11/23/2009

Unauthorized Credit Card Charge - PC Tools Spyware Doctor - Item # 300048107
I received an email today, 6/7/2009, advising me that my annual subscription was renewed. Quantity of two at $24.95 each for ...
-- Complaint Posted by Stella1990 on 06/07/2009

Spyware Doctor And PCTools - Software
They overcharged me for the product. They guarantee a refund in the first 30 days. I have to wait at least 10 to get it. Spyware ...
-- Complaint Posted by Madashell666 on 07/27/2008

Failure to deliver product - PC Tools Anti Virus & PC Tools Registry Mechanic
Beware PC TOOLS products I needed to update the Anti Virus program, and decided to search the internet on some of the more ...
-- Complaint Posted by Frenchy001 on 09/10/2007

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