AKRON, OHIO -- Ever since the company switched the bottle caps, I've had to go through a lot to get them open. I don't drink Pepsi often, but my parents do, so we always have bottles of it in the house. We buy packs of 20 oz bottles. Whenever I do feel like drinking some Pepsi, it takes forever to get the bottle caps off. They're shorter, smaller, and have more ridges, which always tear up the skin on the inside of my hand. Also, it takes a lot of strength to remove them. I've had to use pliers more than once to open a bottle of Pepsi. (: Thank you, and goodbye.