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PET PARADISE - WARNING - Do Not Buy Animals From Them!!!!!!!!
Posted by Lisa88 on 03/15/2006
MARLBORO (ENGLISHTOWN), NEW JERSEY -- This is the absolute worst pet store! Do not purchase animals from them. Almost all of them are sick. They are inbred. They breed sick animals. Unfortunately, the sickness doesn't appear until after it's too late to return them. And at that point, why would you want to anyway, you fall in love with your pet. Myself along with MANY others have purchased animals from them and they are all sick.
My dog went blind after 6 months of purchasing him - he was only 8 months old. An animal eye specialist said that he had glaucoma which was most likely inherited from one of his parents. They owners could care less when I called them. They did absolutely nothing about it but insult me and try to bully me on the phone!

The owners are so disrespectful and are complete scum of the earth (I hear that from people in the town that know them personally too!) They are husband and wife and the husband (the fat f**k that he is) thinks I was scared of him when he tried to threaten me on the phone. Try again Joe. Yours is coming real soon! I promise you that!

I am and will do anything in my power to get this place shut down so these people, who are scum of society, do not have anything to do with animals again! The best thing to do is spread the word to EVERYONE that you know not to purchase anything from this store!
     
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Posted by KateM on 2006-03-15:
This is why you NEVER EVER EVER want to purchase a dog from a pet store. Most pet stores get their puppies from puppy mills where dogs are inbred, kept in deplorable conditions, overbred, and sickly. Your best bet is to go with a breeder or a shelter. I'm sorry your puppy is sick and I hope in the future you continue to spread the word to people to NOT purchase a pet store puppy.
Posted by dsmith68 on 2006-03-15:
The local shelter is the best place to get animals. They have no desire to increase their numbers so as to attract more customers.
Posted by Rubyred017 on 2006-10-30:
Why oh why don't you people do your research before you bring home a puppy?
Posted by shnauzercrazy on 2006-11-06:
ya know i just gotta say-i bought my dog from a breeder-i paid like 1200-my dog was healthy and happy....and after a year-he started acting funny...His behavior was off...I found out that he had a nuerological disorder..and I then had to take him back n forth to vets and specialists...so honestly it can happen-from a store or breeder....I got no help from the breeder in regards to health bills...i also want to comment-that it seems that you know quite a little bit more about the owners of the pet store-it seems more personal....so is it really about the puppy or does it go beyond something we dont know...just curious.
Posted by haley2004 on 2006-11-29:
Two years ago i also puchased a dog from pet paradice...i was told i had a guarantee that if the puppy got sick all the vet bills would be paid in full by the insurance that danya the owner has on all her dogs...after paying 1500.00 for my dog it was taken to the vet the very next day....i also was told it had giardia and pheumonia...i called the store and was told by the owner danya that all my bills would be covered...so i treated her for a few days but she got worst..so then she had to be taken to garden state veterinary specialists where the bill quickly ran up...by the time she was finally better my vet bills where over 2500.00 and each time i was reassured by danya that all the bills would be covered....well i submitted them 3 times waited months and nothing happened..so i went in to see danya and was told that she was suieing that insurance company for not paying her clients vet bills...but what about me....i love my dog but i had to put out over 4000.00 of my hard earned money ..only to be treated very badly by them..if they didnt sell sick pups ...all of us people wouldnt be out alot of money and we wouldnt be so pissed off
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Sick Puppies / Puppy Mills
Posted by Barbara_ on 03/01/2005
ENGLISHTOWN, NEW JERSEY -- Approximately five years ago we were interested in getting a puppy for our children. Being animal lovers, our first effort was to visit the Old Bridge animal shelter but unfortunately there was only three dogs and were not a fit for our home. We then went to Pet Paradise on Route 9 to simply 'look' and get an idea as to which breed we may be interested in. Needless to say, we fell head over heels for a Miniature Pinscher. Given that we were unfamiliar with this breed and lacking knowledge of how to tell a healthy puppy from a sick one, we did not realize that this puppy was terribly sick.

After many visits to the vet, staying up many nights to address his various needs and most important keeping him warm all the time (including nights when we decided it was best for him to sleep in our bed under the covers instead of a cold cage) we finally brought him back to health. While re-visiting Pet Paradise several months after our first purchase we found another MinPin who was also sick. We were not looking for another dog but after hearing the staff’s attitude regarding the puppies that die (they just simply look to get their money back from the breeders) we decided to purchase this puppy as well (expensive rescue!). Again, after much attention, love and visits to the vet we were able to save this puppy as well (and she is an absolute delight). The third and last puppy we ‘rescued’ from Pet Paradise was a MinPin who weighed barely over 1 pound. This was the most difficult of the three, but we put much effort into this and he grew up to be a healthy dog. Our vet, to this day, will remind me that she never thought these dogs could be saved.

As an animal lover I find it unacceptable that retail stores like Pet Paradise can have such lackadaisical attitudes towards their ‘inventory’. A quick search on the internet reveals many resources to adopt pets from non-profit organizations that truly care about the animals and finding the right homes.

If you are considering getting any animal (dog, cat, hamster etc.) PLEASE, PLEASE research these non-kill shelters for the perfect addition to your family. You are guaranteed a healthy pet that has been assessed for not only medical concerns, but also any potential temperament problems. They truly have an interest in making sure that your new pet will be a fit with your family and environment. Also, please consider adopting mature (non-puppy, non-kitten etc.) animals as many of them are already house broken (yeah!!) and their personalities are already developed leaving fewer surprises for you. The fewer animals that we purchase from retail stores will impact the mills that supply these animals (many of them are run with one goal – profit). Many of these mills have deplorable conditions which results in sick puppies, kittens etc. I just reviewed one mill in PA, which crates the animals outside with no protection from the weather! You can also impact the amount of animals that are euthanized every year in ‘kill shelters’ when you adopt an animal. Last, but not least, please make sure that you neuter your animals to ensure less ‘little paws’ running around.

As a result of this experience, we refuse to enter Pet Paradise or any other retail store that sells animals. We patronize stores for purchases such as food, grooming necessities etc. that specialize in this as their core competency and do not sell these poor animals that were brought into this world via a mill.

We can all make a positive impact on this terribly sad aspect of animal cruelty, if we try!
     
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Posted by AZJEM on 2005-03-05:
Glad you cared enough to spend the big bucks and rescue these puppies. It's sad what these animals have to go through for a profit. You can never say it enough. Neuter and spay your pets. Unless you need a working dog, look for the ones that someone got on a whim and later decided the little thing wasn't cute anymore. They can make the best pets.
Posted by bestbestbuy on 2005-03-14:
These puppy mills do a lot of imbreeding, so they have a lot of illnesses. It's a sick and cruel process. Glad to hear you rescued 3 of them. Unfortunate for the ones you can't. All you really can do is protest puppy mills.
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DO NOT BUY ANIMALS FROM PET PARADISE!
Posted by Jenc on 07/07/2005
MARLBORO, NEW JERSEY -- Bought a puppy from Pet Paradise. First, kennel cough (pretty common), Then an infection in the foot. Paid for everything, never even mentioned it to the pet store.
Then the dog is diagnosed with mange and is now unbreedable. If we ever wanted her to have puppies, they would get it.
I called the store and got THE WORST customer service I have ever experienced in my life. The owner, yes, the owner insulted me on the phone and would not listen to a word I had to say in between her insults. She tried to tell me that every dog was born with mange. That is NOT true. Every dog is NOT born with mange.
They did agree to pay for the treatment, but said I had to turn in her papers because now she's not breedable. If I had to hand over papers, I wanted some money back because now I paid $3,000 for a dog with no papers. She said there was no way I was getting anything back unless I bring the dog to her for a full refund.
And this person handles animals every day.
I'm now thinking about persuing a case in small claims court.
     
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Posted by Silent_Assassin on 2005-07-07:
you definatly should. you have a good case.
Posted by tander on 2005-07-07:
I have only bought pets from rescue groups or Humane Society's there just as good or better and need a home more.
Posted by NeveragainAmazon on 2005-07-08:
Through my own personal experience, I have used a private breeder to purchase AKC dogs. They actually are cheaper than the pet stores and the dogs are healthier! You really should pursue a refund....for the Vet expenses as well. It is not an easy fete to return the dog when you have already bonded. Is'nt it amazing the great service you receive when you purchase a dog, and the "Sybil" like attitude when a problem arise! Good luck to you!
Posted by AZJEM on 2005-07-08:
I agree with neveragain. When you are paying that much for a dog it's best to get one directly from the breeder/kennel. Than you have the personal contact from the breeder and a contract to protect you from this kind of treatment. And I've also found it true that the cost is lower as you don't have to pay for the middle man. Hope your puppy is doing better.
Posted by NeveragainAmazon on 2005-07-08:
So here ya go, Biz....Pet:any domesticated or tamed animal that is kept as a companion! That has nothing to do with a "civilized country." It is called matters of the heart! Let me put it to you this way....The leading problem in our society (in this "civilized country") is Obesity! Why not ration groceries for a month and send that money to Africa to help the starving children? Breeders bred dogs for a reason, and if you think that one sale will hold up that process...You are wrong! There will be another person waiting for the purchase! Obviously Biz, you never had a pet! How sad!
Posted by tpebop on 2005-07-08:
why ration anything or send any $ to africa think darwin think survival of the fittest
Posted by Slimjim on 2005-07-08:
What the He11 does having a pet have to do with sending relief to Africa??! Another destine CLASSIC! If biz had a pet, it would mean sharing his Alpo.
Posted by AZJEM on 2005-07-08:
You can't use a mut dog for a working dog. Special dogs are bred for blind people, hunting dogs, police dogs, the list goes on. Starving people in Africa as well as other countries are getting help too. I have an AKC "working dog" and I send a monthly contribution to missionaries as well. I guess you could say why spend money on a good car instead of a used clunker and spend the rest on Africa. There will always be a needy cause somewhere. I work hard for my income and spend it as I see fit.
Posted by tander on 2005-07-09:
What kind of Dogs do you have? I have a Lab/Rotweiler that I bought from a rescue group, who noone would take because he's not a dominant breed, he's the best dog I've had, he's also a 75 pound baby.
Posted by bestbestbuy on 2005-07-12:
Don't buy any dogs from pet shops. They are bred in puppy mills in inhumane conditions. That's why they always have health issues. Most of them are inbred too because of this careless procedure. If we all stop buying from pet shops, the puppy mills will have to close. Do some research on this. It may shock you the way these animals are treated.
Posted by GingerSnappz on 2006-10-27:
What's interesting here is that every dog out there has "mange". Stress beings it out. If you were looking for a breedable dog or even a show dog wouldn't you be the smart one to go to a breeder where you can see the parents and the awards and such? That's what I think....
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Store should be SHUT DOWN !!!
Posted by Alfieh on 08/21/2007
NEW JERSEY -- 7/24/07 at 09:53 AM

---------------------------------------

I went to Pet Paradise in Marlboro, NJ the other day & fell in love with a Wheaten Terrier. When I asked one of the teenagers running the store to see papers on that dog , she hesitated, but them got them for me. The dog had a phony family pedigree tree, because my breeder from my wheaten that just died was on it, & he said he has nothing to do with that paper. Also, the breeder they got the wheaten from STEVE KRUSE in IOWA IS A PUPPY MILL. If you Google his name, you would cry from his conditions, especially the photos of the dirt & rusted cages these dogs are in. HORRIBLE !!

PET PARADISE should NOT be in business. PLEASE SHUT THEM DOWN !!!
     
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Posted by jktshff1 on 2007-08-21:
"The dog had a phony family pedigree tree, because my breeder from my wheaten that just died was on it, & he said he has nothing to do with that paper."
You have a connection with the afterlife???
Go to a rescue shelter....lot's of great dogs there both pure breed and mixed, unless a pedigree is a shot for your ego. Going the route you are going is what keeps puppy mills in business.
Posted by Anonymous on 2007-08-21:
I love the quotes. Pretty clear to me that she spoke with her previous dog breeder--not her deceased dog. A bit harsh since we are talking about cruelty to animals and someone upset about that. Whatever floats your boat, I guess. But, I do agree that going to a rescue shelter is a good idea. If you need a pedigree dog with papers though, go to a private breeder--not the pet store. Either way, you will be giving a dog that has already been born a good home.
Posted by Anonymous on 2007-08-21:
dianec you rock! I'm so glad finally we have another voice of reason on my3cents. Of course I agree 100%. alfied, thanks for sharing. I voted your contribution 'Very Helpful'!

AlleyS... Go floss yourself!
Posted by Anonymous on 2007-08-21:
Thanks, Stew. I'm pretty committed to not being cruel to anyone--human or animal.
Posted by Moonrise on 2007-08-21:
Shame on anyone still buying 'pedigreed' animals from this or any other pet store!! I totally agree with jktshff1 - must be an ego stroke. If you absolutely have to have a pedigreed dog, look into the rescue society of the breed you want. Or go visit your local shelter and save a life that IS on death row (no matter what they say about being 'no-kill'; eventually most abandoned pets are euthanized. Sorry.). Don't shop - ADOPT!
Posted by jktshff1 on 2007-08-22:
dianec..good points
Moon..I like that "Don't Shop - ADOPT! good way to put it
Posted by Anonymous on 2007-08-22:
However anyone acquires a puppy/dog, the main thing is that they keep it for it's lifetime so that there are less dogs given up for "adoption". People give them away like they are throwing out the trash. It really is sad. I wish all puppy mills would be shut down. What can we do to make that happen? It's been highly publicized, but it just keeps going.
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Puppies, store and its employees
Posted by Pupluvr on 11/18/2006
MARLBORO, NEW JERSEY -- Wow, let me tell you. Stay away from Pet Paradise. They are too pathetic. Most of the employees were very nice, but let me tell you, one of the owners... stay out of her way. she's horrible. She doesn't care about anyone but herself. It has to help her and never anyone else or its no good. It's all about her. she can be a very rude person... and that store, horrible! Even though they try to take care of those puppies, they are all sick!!!! Not good business in my eyes!
     
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Posted by Anonymous on 2006-11-18:
Why did they fire you?
Posted by Nohandle on 2006-11-18:
Pupluvr, take a moment to check out the past posts on Pet Paradise. That should tell you how most members feel about that particular company, or any pet store. Go to the pound next time...they really have some great selections.
Posted by Skye on 2006-11-18:
Poor puppy mill puppies .
Posted by Anonymous on 2006-11-18:
Poor little animals and they can not take care of them selfs!
Posted by Anonymous on 2006-11-18:
Go to the SPCA, or animal control. There are plenty of healthy animals there, and sometimes roosters!
Posted by DORCAS on 2006-11-20:
What did she do to you to make you so mad?
Posted by Anonymous on 2006-11-20:
Flowers for you Dorcas! ***
|||
^^^
Posted by Anonymous on 2006-11-20:
That didn't work but its the thought that counts?
Posted by DORCAS on 2006-11-21:
Pretty darn close and it's the thought that counts. Thanks, I needed that too.
Posted by pupluvr on 2006-11-22:
Whatta you mean why did they fire me?? They didn't... I'm confused
Posted by shnauzercrazy on 2006-11-27:
ok...thats way too personal for me to believe that you are a random customer...you have to know her somehow or have been fired...did u buy a animal there?? If so-then focus on the experience of the purchase-not bash the owner bc you think shes rude with no back-up....
Posted by pupluvr on 2006-11-27:
all i said was that i was never fired. i was a customer... i have my back-up. evidently you work there or your her. im not focusing on the purchase because that was not my issue. im giving my opinion and many people on here seem to have the same opinion.
Posted by GingerSnappz on 2006-12-15:
I thought the main focus on this was about the animals and not the people involved... Strange. Maybe she tried to buy the owner and the owner got sick...
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PET PARADISE SHOULD BE CLOSED
Posted by Karma will come on 10/25/2006
ENGLISHTOWN, NEW JERSEY -- Before I bought my puppy, I did a research online. I read reviews about PET PARADISE. I read horrible stories where I just don't believe, but I was stubborn and did not want to believe my eyes. I am 17 turning 18, and I have always loved animals. I never had a puppy and I was attached to this puppy or what ever he was. I knew I had to buy him, not including the vet bills and the food they made me buy, and other needed accessories. I knew money was hard to make, but losing him was something I just couldn’t manage. My mom brought him to the vet 2 days after the purchase, my mom was embarrassed when she found out he is not a purebred like I was told by the sales, and I was told by the pet store he was healthy, but he was taking this pill and this liquid medication, which appears to be too strong for my puppy. He also had skin problem, all these information was just heartbreaking. So, I came home from work finding out he is not a purebred (so i was ripped off)and he is sick, I tried to stay calm while my parents continuously yelling at me. I knew there was nothing I can possibly do, so I just cleaned his crate, fed him, played with him for an hour, and then just went to do homework. The following 2 days were hell for me. I come home from school then off to work, come back home at 9 30 and expect controversy from my parents. On October 13 Friday, I was studying for SATS because SATS was the following day. My mother came home around 6 started yelling, “I told you not to get him he’s unhealthy”, I just remember crying thinking I just can’t take this anymore. I told her to call the vet and we are going there now. I went to the vet she told me your puppy is not what I thought he was, not just that, he’s also unhealthy. I started to cry a little because I knew where this was going “unfit for sale”. I remember driving home just crying, knowing that I have a huge test the following day, just made me feel horrible. I ran into my house grabbed him and just cried. He is my first puppy, my birthday gift, my Christmas gift, and I had a costume for him for Halloween. My father came home, and we all left to bring him back to Pet Paradise. I remember holding him, remembering how I carried him home the day I bought him, I was just shatter. He was just crying in the car, I know he did not like car rides. We arrived at Pet Paradise, I refuse to watch him leave, and I just sat in the car. I was honestly devastated, and SATS was just not something I needed the following day. They say they are animal lovers, but honestly I believe their in just for business. They can careless for these innocent puppies, when their minds are all on the cash. They are heartless people in my mind and always will be. They ruined my Halloween, my 18th birthday, and my first experience with my own puppy. These puppies are innocent, and I feel bad that these sick puppies are not treated well. Puppy Mill Businesses should just not be allowed, it’s a selfish business when nearly all these puppies being sold are sick or going to be sick and these peoples are actually making money sending these puppies to die. I also read Philly’s Story it was very, very upsetting. I really hope something like that would never happen, breaking a little girls heart, that’s just cold hearted. I just want Pet Paradise to be closed, before Christmas just so no one will be hurt when they find out their puppy is sick, and is unfit for sale. I went back to Pet Paradise, my puppy is no longer there, and I wonder where he is. I felt terrible bringing him back to that place. I just wished I could have convinced my parents to have kept him. DON'T EVER GET A PUPPY FROM PET PARADISE THEY ARE THE WORSE PET STORES IN NJ. JUST GOOGLE PET PARADISE COMPLAINTS trust me you will get a list. Please spread these stories. Thank you so much for your time.
     
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Posted by DORCAS on 2006-10-26:
My goodness, you are breaking my heart. First of all, I wish I could call your parents and tell them to give you a huge hug because you really need one. I gotta ask, did they tell you not to get a dog but you did anyways? It sounds like they are really upset that you got a dog. And an unhealthy one at that. Is it really a problem that it was not a pomeranian? Even tho PP lied to you, you seem to have just been attached to the dog regardless of what the breed was. I realize it's difficult to read bad reports about something that you yourself really want,and then believe it won't happen to you. Hopefully you have learned a lesson from all of this as you enter adulthood. People just like yourself write these comments in hopes that no one else will have to go thru with what they have endured. I'm sure your folks must have been angry that you spent your hard earned money ($1,600.00 plus) on a sick dog. What I don't understand from the bad reviews of this place is, how can they force you to purchase their food and their supplies when you have become the owner of the pet? That's like a clothing store forcing you to purchase their laundry soap, their shoes, accessories etc. I've never understood that. Here's a reality check for you as well, these places are in the business of just making money. That's how the big bad world is. They are not there to love a puppy or kitty, it's just a business. Check out this site and you'll see it's not just the pet store, it the entire business world. Good luck to you.Hope you were able to do good on your SAT's .
Posted by Anonymous on 2006-10-26:
Interesting.
Posted by Anonymous on 2006-10-26:
Karma will come - You make such great case and I'm so on your side. You should trust me for that and be number 20 on my trusted list.
Posted by tander on 2006-10-26:
I wish people would not adopt pets from pet shops they're nothing but back yard breeders, usually the pets not healthy, and it causes nothing but grief, if people would stop buying from them and adopt from shelters, they're are so many animals that need homes and they neuter and spay them and the adoption fees are reasonable. You paid $1600 for a pet, that's ridiculous, how can they get away with charging such high fees.
Posted by tander on 2006-10-26:
I also have to add I bought my boxer from a pet shop and NEVER again will I adopt from a pet shop, like you my Boxer was sick and it cost me lots of money to get him well.
Posted by Anonymous on 2006-10-26:
I agree with you, Tander. All of my pets have come from shelters or private sellers, all mutts. They are the healthiest dogs I've ever had(as a child my parents had a mini schnauzer - suffered from the usual schnauzer health issues).
Posted by DebtorBasher on 2006-10-26:
The best way to get your message out to those who may give this place any business, is to tell your story to your local news station...have one of those investigative reporters check them out...they're really good at getting hidden camera footage in places and once the story airs, they more than likey will lose alot of business...maybe even enough to close down...Since you do show a love for animals, you can check some other pet shops or animal shelters or even the zoo and see what positions they may have for you. Hope you did well on your SATs...you're a good kid and good will come your way in the future....good luck.
Posted by GingerSnappz on 2006-10-26:
How can a puppy you bought even be determined by a vet? Bring them a dog that is less common than your every day pup and they will NOT know what it is. You tell them and they either say oh wow or oh no it's not. They are educated to medicate an animal, not to determine what it is. Did your puppy have papers? If so those are legal documents and cannot be mistaken. What made it a fake? Was it the color? Was it the size? Is a white person not white if they have tan skin? Did you research before you purchased? I know what goes on in all pet stores around. These puppies are purchased on impulse and when you realize you made a mistake or you can't handle the responsibility, you have to point the finger at someone other than yourself. You say you're in school and just turning 18?! Were you even ready to have a puppy? Apparently not if you couldn't deal with a few health issues that are incredibly easy to fix. Having a puppy is like having a child. You made a mistake, admit it, don't point the finger. It's not fair. Now I have been all around in almost every pet store you can find. You see dogs behind glass, you see unhappy uncaring employees. I have seen the pups at Pet Paradise playing outside, being bathed and loved. The store is as good as who runs it. Whether it be the owners or the employees. Go to Animals and Things, go to Shake a Paw, go to the malls. Those puppies aren't even socialized! They're behind glass and sad. The employyes would rather talk about their dates than taking care of the animals. It's unfortunate you had to lose that puppy. It's sad that you even brought him home and teased him or her with the love of being out of the cage. I hope you have better luck when you have children. You can't just give them up when they get sick.... I'd suggest you use contraceptives so you never come across that problem.
Oh and back to the "vet". Tell me why when vets diagnose your dogs sick they can't treat it properly. Why is it that people without medical degrees can see what does not work... The vets want to make a buck. And dry skin? Sweety, did you ever have dandruff? It's similar. Little girl stick to the school, and only do what your prepared for...
Posted by Slimjim on 2006-10-26:
It sounds like you really were attached, but I don't understand why the vet couldn't medicate the puppy and restore his health. Then you could have fought the bill out with the store.
Posted by Slimjim on 2006-10-26:
Hi, Karma. Read your answer on my blog. Just think you should take note the store owner/employee has rebutted your complaint here today (10/26).
Posted by Anonymous on 2006-10-26:
GingerSnappz, One point I've wanted to bring up with this thread/complaint. What was more important: the dog, or the SAT's? This may make me very unpopular, but, I'm willing to take the chance.
Posted by GingerSnappz on 2006-10-26:
SAT's in this person's case were more important. Hence, not being ready...
Posted by GingerSnappz on 2006-10-27:
I was just reading a few comments here... It's law for the store to reinburse you... Where'd you get your boxer? Please don't say Animals and Things... I worked there b4
Posted by tander on 2006-10-27:
No they wouldn't reimburse me because he had coccidea, which is not covered, and that is caused from puppies being together in close quarters and stepping on each others poo.
Posted by GingerSnappz on 2006-10-27:
Hmmm I coulda sworn that was. I know when I worked for Animals n Things they used to fight that but they used to get stuck with it anyhow... The vet said it was due to what you just said and also stagnant water...
Posted by Rubyred017 on 2006-10-30:
So let me get this straight....after doing your "research" and still being stupid enough to buy a puppy from a pet store you had the audacity to return the poor puppy to the people who did that to him? People like you make me sick. Dogs are not disposible, they are a lifeime commitment. If you truly loved your puppy you would have kept him and made sure he got the vet care that he needed.
Posted by shnauzercrazy on 2006-10-31:
huney huney...i feel that one-you should never make a purchase like that if you are not ready to take on the responsibility of taking care of a little baby like that. You do have to understand that a puppy is like having your first child. Children get sick all the time. The get colds, coughs, the runs, viruses....and a puppy is the same. Puppies can get sick whether they come from a store, a shelter, or a private breeder. Of course stores get a worse reputation but trust me...you are 18-you are in school....and you do not fully understand what goes into this. I am sure when u went over the paperwork at the time of sale-that you were probably in la-la land and werent listening to a thing...the things that are crucial to know. By law-a vet has to mark a puppy unfit for sale-even if it has the slightest problem-thats even very curable...but that doesnt mean the puppy will die or that it needs to get returned. if you present the issue when u are supposed to and get the puppy medicated early-all will be fine. Every situation is different. If Pet Paradise was soooo terrible and did not follow standard practice..or the law...they would be out of business already..but the truth of the matter is....there are people who make mistakes and then want to make other people look like they are the ones at fault....pet paradise is not evil or doing anything odd, wrong, or outrageous....what you did to your parents is outrageous.
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Pet Paradise - Should be put out of Business
Posted by Graciechic on 10/17/2006
ENGLISHTOWN, NEW JERSEY -- After reading many of the online reviews on the consumer complaint web sites I feel that I am just repeating the same story with different names. However maybe my letter will put in motion what should have been done years ago with Pet Paradise. They should be SHUT DOWN! I will preface this story with I knew before I went into this store that I should not purchase from a Pet Store. The puppies come from puppy mills. The "papers" they provide are fraudulent and ridiculous. But my emotions got the better of me and my family purchased an 8 week old Chihuahua from Pet Paradise in Englishtown, NJ on September 1, 2006. After deciding to buy the puppy who we named "Gracie", we were baraged with the paperwork contracts to sign. Our salesperson, **name removed**, was explicit in explaining how incredible Pet Paradise's health guarantee is and supplied us with a copy of the New Jersey state law regarding the sale of puppies. We were told how important it is to get our puppy checked by a veterinarian and if the puppy was sick with kennel cough (she explained it was very common in puppies) then we needed to get her on a "very strong" antibiotic at once. Do not let the veterinarian give us an antibiotic like "Clavamox" because it just like giving the puppy water! I laughed so hard inside at this absurd comment. I asked her at that time if she was a veterinarian which she replied she was not but she knows how the veterinarians practice...they just want you to have multiple office visits so that they can make money on their patients! Sounds like thats what they do by getting their puppies from puppy mills and then charging obscene prices for them! Should have been a red flag right there for me but once again my emotions got hold and my daughter was already attached. Thats the heart of their business. They play on these poor dogs and cats cuteness. They know we cant resist. We were told that we had to buy a bag of puppy food from their store because its sooo important to keep them on the same food. Puppy food for the dog lovers soul (or something like that) I cant remember because they dont sell it anywhere else that I am aware of. Not the major chains anyway. Why would you put a puppy just weaned from its mother on a food that isnt sold at Pet Smart or Petco? Why? They must be making money on that deal. We also had to buy a crate from them as well and were told we had to crate train the dog. HaHa. I dont crate train but I bought the crate anyway. They didnt have one to fit a one lb. chihuahua but we still had to buy one that was too large. Still making money! I couldnt get out of there fast enough. We were told to force feed the dog if she wasnt eating. Anything the dog would eat. That is ridiculous. She even gave me a few jars of Gerber Banana Baby food! Do dogs eat fruit? Why were these people allowed to open up a pet store. They are obviously completely uneducated on animal care. Well, long story short...Gracie was checked the next day by our veterinarian. She appeared to be fine..but were told she could still be in the incubation phase. Watch her carefullly. Two days later back at the vet with horrible coughing. Xrays were taken, she had pneumonia. My vet felt since she was so small and young that she should be taken care of by a critical care veterinarian. Off to Red Bank Vet. She was very ill and needed 3 days in the hospital, oxygen, iv antibiotics (hope thats strong enough for Pet Paradise ) At this point there was nothing I wouldnt do to save Gracie and I certainly would never bring her back to Pet Paradise. Our bill was $1800. and the worry immeasurable. After three weeks of intensive caring for our new puppy with multiple medications and repeated visits to the veterinary hospital she is doing much better. During this time we documented EVERYTHING and sent all bills and certificate of unfitness to Pet Paradise. They assured us they would take care of it, we had to make sure that we submitted our bills to the pet warranty company which they work with for issues such as ours. We sent them all receipts certified mail. How surprised were we when we received the return receipt signed by a **name removed**, could this be the same **name removed** that works in the Pet Paradise Store? When I asked them about this they acted dumb and had no idea what they were talking about. They own the pet warranty company. Talk about deceptive business practices! It has been over thirty days since the papers were submitted and still no check. They have used every stalling tactic known to man. Not only are they not paying us which is required by NJ State Law..(within 10 days) they are being deceitful. They have hung up on me and my husband on two different occasions. When threatened with a complaint with the Div. of Consumers Affairs they welcomed us to do so. I have never dealt with such unscrupulous people in my life. It is a shame that they are in the animal business and that the animals are the ones ultimately suffering in this situation. I am so embarassed that I bought an animal from these degenerates. I knew better and I did it anyway. Hopefully my story will help in the elimination of "puppy mill pet stores" because that is EXACTLY what Pet Paradise is. I hope that the state of New Jersey does the right thing and thourougly investigates these people.
     
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Posted by Nohandle on 2006-10-17:
I would never criticize anyone who bought a pet from a pet store and later came back to inform others not to do the same. Thank you for sharing that.
Posted by SherryH on 2006-10-18:
Bless you for taking a little one into your home. Just think, if everyone adopted from shelters instead of these places, then the "mills" would go out of business and the shelters wouldn't be over flowing with the unwanted pets. Your story is unfortunate...and way too common. Where is the legislation???
Posted by Anonymous on 2006-10-18:
I hate to point this out: They won't SHUT DOWN, because OF people like you. You should have went with your first instinct, and not purchased from them (all this, I realize, you now know). That is exactly the kind of behaviour that keeps stores like this in business. I actually appreciate your letter, because, maybe at least it will make some others think twice, and, not have to go through the nightmare you did.
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please close down pet paradise its not paradise its hell!
Posted by Heidi99 on 07/28/2006
MALBORO, NEW JERSEY -- I always said to everyone dont buy dogs from pet stores"just because my friend bought her dog from freehold raceway malls pet store in N.J. and the dog had one leg that grew shorter that others, and she had to forfeit her papers to the pet store and then they would pay the dogs medical bills.Well what did I do, I went to Pet paradise recently and took one look at this gorgeous creature and say to my mom I love this dog and then well, she says to me she will buy it for me it will cost 1,600.00 well before buying the puppy I ask this fat slob guy who works there and who finally sold the puppy to us, are these dogs from puppy mills? no he says, our store only buys from breeders,then I ask can I have there phone number he says yes if you want it.Ok I say then the guy says if you want the puppy theres a down payment of 450.00 I said well the puppy is four months old can I get a discount on the puppy? he asks the boss Danya she says no way. so we decide to take him anyway so I did the down payment,& fat guy says you cant have him for ten days hes sick with a (cold)thats all he said even though it was running a tempature.That was a thursday,and then saturday comes and me and my husband go to the pet store to visit my pup guess what? Danya sees me and says I called you one hour ago you can take your puppy home.I was shocked its not ten days yet, what because whoops I guess I missed there call, im here now, and I dont have my 50 dollars off a puppy coupon its in my drawer home I also did not remember this either when I went to pay at the register.I was overwhelmed with paperwork about this pup and signing everything, then the people at the desk say bring your pup to the vet by 14 days then before I leave they and they tell me it has kennel cough not a cold and all pet store dogs have this they say!Also I ask for the breeders number and they tell me everythings in the papers,it was not. I was just leaving with my pup now half way out the door it came back to me, MY $50 off COUPON!! so I said excuse me I forgot to give you my coupon its at home, fat boy seemed pissed he goes in the back and gets the (boss)she snaps at me sorry you must present it before being rang up sorry" that was it.Also Danya the owner made me by chicken soup puppyfood she said you cannot have the pup if you dont buy it because changing food will make him sick! well I didnt want to feed my pup this because it was made of duck ingredients which I dont like,ducks are like dogs to me I had a pet duck as a child.I dont like to buy duck products thats just my personal bussiness. she didnt care, I had no choice I was made to buy it but never did I give that puppy food to my pup I will donate the bag to a shelter.When I got home I made an appointment to see my vet ,he says my puppy has tracheobronchitis and Giardia, and also it had a hernia operation too, the pet store never told me anything about a hernia operation and only through close exam of my pets papers did I see it written in small writing.well the vet gives me a (not fit for sale letter) to give to the pet store.The next day I go to Pet paradise and tell Danya the owner/boss she says do you want the puppy or not? I loved the puppy and thought what will they do with this puppy if I give it back? in the beginning they said the pups been at there store three months before I bought him why I thought? my pups one of the most cuted of the dogs she had there, how could no one want this beauty? then I find out Danyas sister owned shake a paw puppies on fisher blvd in Tomsriver nj that (closed down) that same time the pet paradise had my puppy those three months, well could it had been my puppy was at shake a paw and when it closed down he was shipped to pet paradise could be" thats what I think.well I told Danya I wanted to keep my puppy.then she made me sign papers that I decided to keep the puppy forever.Anyway I still have him and have been trying to crate train him with a crate devider for two months now and hes peeing and pooing in his crate exactly where hes sleeping on himself every morning we let him outside 6am he gets poo all over his nice white coat and hes turning yellow from peeing on himself I thought dogs dont pee or poop where they sleep he does! and hes going on the floor if he in for two minutes free in my home, this dogs learned this in a pet store caged for three months peeing in a cage with paper thats all he learned from that pet store.now im being tortured trying to potty train him now! how will he ever be a family member and be in my home? if i cant trust him for two seconds" peeing on the floor im concerned maybe hell never learn now what do I do? any suggestions about my potty training this dog! please dont buy from those #$%^^&% in pet paradise you might not be able to deal with what I dealt with already.Also later I went on petshopdogs.com and found my pups from a USDA puppy breeder or Puppy mill the (hunte corporation).
     
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Posted by CobraCat77 on 2006-07-28:
Heidi, you make no sense. Please write coherently and we can give you some feedback.
Posted by Anonymous on 2006-07-28:
I'm confused. You're mom bought the dog on your credit card?
Posted by heidi99 on 2006-07-28:
About my puppies story Listen I never got to finish the whole story 3 cents cut it short,its too long I guess and yes my mom used my credit card" because at the time she had nothing in her poket book for the down payment the first time going in the petstore and we live far away from the pet store and didnt want to go all away home and come back again the same day if we didnt give a down payment that day we could of lost him to someone else
Posted by Skye on 2006-07-28:
Why would anyone purchase a poor "puppy mill" dog from a pet store??? It breaks my heart that these crooks are being allowed to sell these dogs. Google puppy mills sometime, and see what I mean. Also, if you need a "pure breed", you research and do your homework. Go the the animals shelter, they have many abandoned pure breeds. I see you were once against this, and why now the change of heart?
My heart aches for dogs in pet stores,but if nobody would buy them, the demand would end and so would the sale of these poor, sick neglected animals.
They all lie about the dogs background. It's people like you that keep puppy mills in business. Thank you
Posted by heidi99 on 2006-07-28:
I know alot about puppy mill dogs I look on PETA all the time .Look me and my friend are the first people to help a dog hit by a car" I also saved lots of squirels that were hit by cars most people dont even slow down or try, and most people 90% dont care I know this. Me and my friend talk about how people are cruel all the time to animals. We constanly speak about animals way to much my friend now is mothering ten baby ducks whos mother was hit by a car for five weeks now after she will put the mallards in the wild " if you knew me personally you would see me very different people make mistakes!! you know it was my mistake to go in that pet store that day im sure. I also worked in OC animal shelter and quit because they wanted me at 18 years old to help them put animals to sleep" I know what shelter animals go through! just look on craigslists pets today it was me in the last week who has put adds there to please save dogs in georgia shelters" just look now, I myself put those adds there.its for the shelter (needfulsouls.org )also you can look at that website too.I did make the mistake going to the pet store and so did one of my friends, never ever again! the reason I went in was to just look at different dog breeds there for my mom and im sorry but I dont think you could find a pure white japanese chin not like mine in an animal shelter im sorry to say but it just happenned I also really think all these rich movie stars who have nothing better to do with there money should give to help these poor animals in shelters too, Debbie
Posted by Skye on 2006-07-28:
I also rescue wildlife, and bring to the rehabilitation center by my house. I have also rescued squirrels, and understand where you are coming from. Great that you look on the PETA website, and all that. Read my bio, my whole entire adult life has been for the welfare of animals. I am 33, and will do this forever, until I die. I just don't get why people buy dogs from pet stores, and then complain when they are sick. They are always sick in the petstores. It breaks my heart what goes on behind the scenes.
Posted by Skye on 2006-07-28:
I have one more thing to say. I think all animal testing should be abolished, and I only buy products that have never been tested on innocent animals. I don't need my mascara used in experiment that blind bunnies.
I think to replace animals, testing should be done on sex offenders, child predators, rapists and murderers. They don't contribute anything to society but misery, and so send them to an island and let the testing begin. Before I get flamed for this, think about it. Animals cannot speak and object to experiments. Well let violators know they could be used as "experiment" material, since they don't appear to fear the law anyway. This of course, is just my opinion. I have a great love of all animals, and my husband and I even save spiders if we ever have one in the house. We just bought a spider catcher, that catches them, and we release them outside. Sorry, to have gone off topic. I am also a vegan, but never would tell people to go vegan. We all have choices. I am also not one of those sometimes nut jobs that throw blood on people wearing fur. Oh I could go on and on, but its Friday night, time to go out on a date with my husband. ~Peace~
Posted by Nohandle on 2006-07-28:



I've been trying to write this response for a while, but am having a problem due to an upcoming storm and power problems. Please bear with me.

In my area we have a local "dog pound" and a wonderful Humane Society. You really wouldn't believe the pure bred animals at the Humane Society. Want a specific breed? Put your order in. They will call you when one is available. These animals most times don't have the proper documents because they've been dropped off before business hours, left on the door stoop with a bag of dog or cat food. Unless you are in the breeding business, and I would hope you wouldn't be there, you will find wonderful pets, any kind you want.

Both of my animals were "toss outs" which I didn't obtain from the pound or Humane Society. The cat arrived at my back door starving and the dog at someone else's. They are both pure breeds...just seemed to happen that way. If you want a miniature Rat Terrier or a Main Coon cat, I have one of each. People, for whatever reason, decide they don't want their animals and drive to a decent neighborhood and give them the "toss" assuming those people want an animal. I wouldn't give anything for my two, but please don't toss anymore.

Check with your local shelter. I promise you, you will be surprised with what you find.

Posted by heidi99 on 2006-07-29:
Also I never ever kill spiders I let them go outside too
Posted by DORCAS on 2006-07-29:
People don't kill spiders, boots kill spiders.
Posted by Anonymous on 2006-07-29:
LOL, DORCAS you crack me up!!!
Posted by Doc J on 2006-07-29:
Comment 1000-People opposed to the use of animals in laboratory research need to tattoo their feelings on their chests. That way, physicians will know not to offend them with life-saving procedures developed in concert with use of animal research. If you truly believe "all" animal testing should be abolished you would never go to the doctor or eat virtually any canned or processed foods. Skye Aubrey probably never imagined herself to have so much in common with Hitler when she writes an opinion that medical experiments should be done on "sex offenders, child preditors, rapists, and murderers". Let's substitute "camp" for "island" to draw a closer relationship. If the worth of a human life is measured by "contributions" then lets add the elderly to Skye's list, and parapalegics, amputees, severely and profoundly "retarded", etc. Let's not stop there...what about all "those" people on welfare. But let's not stop with just people. Veterinarians rely on procedures and medications developed through animal research. So when "Fido" gets sick or "Fluffy" gets old, lets not take 'em to the vet. Just a painless overdose of barbiturates solves that and the owner (ooops, "animal guardian") can rest assured that their pooch or kitty was killed and no other animal suffered in order to prolong their life. It'd easy to take the moral high road when you're 33 and healthy. If Skye and heidi99 knew with certainty that no procedures resulting from animal testing would be used on their behalf, they wouldn't make such silly statements. But, they know that when the chips are down, no doctor is going to withhold life-saving treatment simply because of such objections...therefore its a "safe" moral high ground and entirely common among animal "rights" extremists.

Good bye all! I sincerely wish you well.
Posted by heidi99 on 2006-07-29:
The whole reason I put my story on here in the first place about this pet store experience I went through is to show others what could happen to them, and what bad things can will 80% of the time happen to the poor animal you buy.I hope someone sees this and will not go to a pet store for there best friend ever.I just hope pet paradise will close down! And all pet stores that do this,I just wish people who write any comments here dont make a big deal about my perfect grammer, and stay on the real subject (not animal testing either )just to close down pet paradise!!!thats all
Posted by Skye on 2006-07-29:
I have the right to express my opinion about animal testing. As far as I am concerned, your complaint was useless and will fall on deaf ears.
Posted by Anonymous on 2006-07-29:
This is a touchy subject. My vegan friend is totally into peta and I have to admit walks the walk. She volunteers at 'Second Chance' and all the stuff expressed by some the commentators. I disgree with her strongly but I don't think her views somehow puts her in the same sentence with Adolf Hitler. We have different views, nuttin wrong with that.
Posted by heidi99 on 2006-07-29:
Ok mrs. Aubrey im not sure if your talking to me or Doc J ?but I dont believe in animal testing either at all never will! but what does all this have to do with my pet store story I get the point we all do, that your an animal lover ok.
Posted by heidi99 on 2006-07-30:
Also doc j I dont really care for your opinion about me"
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PET PARADISE NEEDS TO BE SHUT DOWN
Posted by NICK108 on 05/17/2006
ENGLISHTOWN, NEW JERSEY -- Back in January I made the mistake of going to a pet store to purchase my dogs. I purchased two dogs from PET PARADISE. When I asked the price of the dogs I almost fell over but I was assured by the saleswoman Dayna Dodd that I was paying for quality. If my dogs were sick in any way I would be fully reimbursed until they were better up to twice the price of the dogs.I was also informed that the dogs were just checked, the day before, by thier own vet and found to be fit and healthy. I don't mind paying a little extra for peace of mind and this warranty sounded great.
I brought the dogs to my vet and found they both had Giardia (a parasite) one of them had a skin infection and, believe it or not, had already had a surgery to repair a hernia!!! My vet told me that my dog was unbreedable because this was a genetic defect. I checked her medical papers and didn't see any sign of this operation on them. How did thier vet miss ALL of these problems unless they were never checked.
I called Dayna Dodd when I returned home and was assured again that ALL medical bills would be covered. When I asked her about the surgery she said I should talk to Dayna the owner.
After two months of vet visits and hundreds of dollars later the dogs were finally healthy. I submitted my vet bills, attached my agreement and sent them to Pet Guardian (Pet Paradise's insurance company). Several weeks later I received two checks equalling about $130 and a list of procedures and tests and medications that weren't covered because they were "preventative".
I could not understand how antibiotics and wormers prescribed to cure my dog of afflictions that it came home with could be described as preventative. They best part was that they covered the meds on one dog but not the same exact meds for the other one.
I called Pet Paradise and this time got the owner Dayna on the phone. Let me tell you she doesn't like it when people call with a problem, she gets nasty. I told her that the bills I submtted weren't being apid by her insurance carrier. I told her that I called the insurance carrier twice directly and never received a return call. What's going on? In a huff she said that she'll call them and hung up on me. I never gave her any information except that I wasn't paid. How she can call an insurance company without a claim number sounds a little fishy. Anyway she calls me back and tells me that they will pay for the meds but not the office visit or the initial tests, or the anibiotic for the skin infection. I told her that that made no sense. Now she got really nasty and started yelling at me that I should have taken the dogs to her vet and I wouldn't have had these problems. I informed her that if her vet had actually examined the dogs and treated them that I wouldn't have had to nurse them back to health, not to mention the fact that he hadn't noticed the 2 inch incision on her abdomen. She told me I should get a lawyer thinking I would back down. I told her I would and two weeks later miraculously a check arrived at my house for the balance of the bills.
This shop needs to be inspected, thier records searched and the dogs examined by an independent vet. No one should have to go through what I went through. As a consumer, I should get what I pay for, whether it be a dog, a car, or a cup of coffee. As a human being, what these dogs are being subject to is criminal. DO NOT BUY FROM PET PARADISE.
     
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Posted by Doc J on 2006-05-18:
Nick, and all concerned: This case illustrates why the majority of pet stores should be avoided. I know, there's a good one out there somewhere. But, most get their dogs from puppy mills (think concentration camps for dogs). I have a dog in this race...no pun intended (I adopt retired racing greyhounds)...consider adopting from a shelter first. Or, consider a known breeder where you can go on-site to pick a dog. If you must go to a pet shop, ask who their consulting vet is...check him/her out and inquire with the vet licensing board about them. Nick...good luck with your dogs. You're their entire world now! Thanks, Nick, for the warning to others.
Posted by graciechic on 2006-10-17:
How many Daynas are working at this place? Ive seen Dayna Dodd, Dayna West, Joe Santana, Joe West. I think they use different last names to confuse people and to avoid being held accountable for the way they do business. As far as I can gather Joe and Dayna are the owners!!! Why are they using different last names?
Posted by GingerSnappz on 2006-11-09:
Giardia, giardia giardia... Puppies are ALWAYS born with parasites. Sometimes they need more than 1 or 2 dewormers! My boyfriend had a hernia repair and that doesn't make him defective! It has NOTHING to do with a genetic defect and they can be bred. In fact my shih tzu's mother had an umbilical hernia repair. That was a personal breeder in NJ I dealt with. It was a hole in the abdominal wall that was corrected! Big deal! I would like to sit and speak with half of the vets you people use. I knew about these illnesses when I was 10. No big deal! My boyfriend had an inguinal hernia repair. He can "breed" and it's not a defect! The ingnorance I see everywhere is ridiculous. Especially with people who "know it all". I'm glad I don't have to deal with you guys!

Posted by MyDogsMom on 2008-07-12:
You are complaining that the hernia was surgically repaired? Get a grip. If it wasn't repaired, you would have to pay $$ to have it fixed. Some hernias are painful and could be life threatening. I can only imagine how much complaining you'd do if the dog came to you WITH a hernia. Also regarding parasites. GingerSnappz is right. Puppies and kittens are born with parasites. It's something an owner (or responsible breeder) should take care of with their vet. It comes with the territory. It's hard to feel sorry for someone who buys a puppy mill puppy and then complains that they got taken. Research, research, research before you put your hard earned money down. Pound puppies make great pets!!!

MDM
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