I (stupidly) ordered "free" diet pills online. All that was necessary was the $4.95 shipping and handling fee. Had I read the poorly worded "Terms of Agreement" more carefully, I (or anyone in their right mind) would never have sent for the Phenterthin Diet Pills. If you cancel, you owe a $49 fee. If you don't cancel in the allotted time, you are sent two more bottles of the pills at a cost of $149.95. They say that bottles that are sent out are not returnable!
I have sent several e-mails to the company and have received no response. I had not been given the allotted time to cancel my "subscription." I felt that I was receiving one bottle for a trial period and that I would have enough time to take the 15 days worth of capsules to decide if they were any different or better than what you can get over the counter at most drug stores or superstores (which they were not). Instead I have received two more bottles of Phenterthin and my credit card has been charged $149.95.
I called and talked to my credit card representative and was given instructions on how I might rectify the situation. This being Sunday, I will call the company tomorrow during regular business hours and see if this mess can be straightened out. Unfortunately, the charge has already been paid by my credit card, otherwise I would have put a stop payment on the order.
I believe that this company uses a poorly worded and misleading "Terms of Agreement" to "sucker" people into buying their product. What also makes me angry is I thought that I was too smart to be trapped by companies like this. Always remember, anything that looks like a very good deal is always suspect.
Anyone considering buying this product or buying from this company had better be very careful. I believe that you will not get what is advertised at the price that is stated and you will be drawn into a scheme that they have devised (that is probably just this side of legal) that will deliver a product that is not worth buying at the advertised trial price, much less the price that you will be charged if you fail to cancel the "agreement."
If I can get a satisfactory resolution to this problem I will be glad to post it here on "my3cents.com." If I don't get this problem rectified to my satisfaction, I will be glad to post that also. Be careful when purchasing anything, especially online and always read the "fine" print! Thanks for letting me vent. I will keep you apprised of the situation.
SAN BERNARDINO, CALIFORNIA -- Like many of the stupid people out there, I also clicked on the "Free trial Phenterthin diet pills hot spot". I looked carefully for any pre-checked boxes agreeing to any future order that was attached to it and saw nothing like that. Like everyone else I was sent fifteen pills and got my credit card nailed for $149.95 fifteen days later. When I called my credit card Co. I was given a number to call. Guess what? They were only the forwarding co. had nothing to do with it.
They suggested I go to the www.NexgenLabsUSA.com website, where they asked you to sign up with them in order to make a complaint. I did & I wasn't acknowledged as having signed up. They don't answer their phone. They play games with you until you've spent so much time chasing your tail that you give up in disgust. They are a phony company with a product that doesn't work. All it is, is overpriced vitamins. Buyers beware of this Company. Everything that everyone else has said is 100% correct. This is a rip off. Big time.
CALIFORNIA -- This company will charge unauthorized amounts to your card and the amount they charged me is $149.95 besides the s&h charge for the free pills that I received but don't work. There was never any consent to charge for anything else, and as I see complaints from others I feel the same way. They will rip you off. Their website doesn't exist, and when you call them they say that the receptionist is out and to leave a message, then they don't call back.
You call again and they transfer you to an automated message that refers to the non-existent website. If you catch it in time the bank will try to get your money back. But if they can't, you're not only out the amount they charged you but you're also out the amount that the bank will charge to settle this.
RUPERT, IDAHO -- I like so many others have been taken in once again. I ordered my free bottle of diet pills and then went to my doctor and he advised me to get off them because of health reasons. I called the Phenterthin company and told them the problem. They said that they would take my name off the list for the next shipment. Now here I got 2 bottles of Phenterthin that I can't use and they debited my credit card $149.95. Where did it say how much these pills were when we ordered the free bottle. I have tried to call the company but just get a recording. Will keep trying to get through to the company.
But if this happens to you, go to your bank and put a stop payment on these pills. Sure it might cost you $25.00 for stop payment, but that's better than letting someone cost you $149.95 every time they think they can send you pills you can't take!!!!!!!!!
CASPER, WYOMING -- I too fell into this trap of ordering Phenterthin. What can you do? Not everyone is ethical. I did find some go fortune. After receiving my "free sample" I started researching the product. I felt that anytime a product comes without a shipping invoice or contact information, there is a problem. I read about all the people that has been taken advantage of by this company. The really sad part is that the information is in the terms and agreement section; it is just covered up very, very well. I am sure that what they are doing is legal and that is the other really sad part.
The good luck I had is that I cancelled my debit card before they could take out any more money from my account. I did email them I will pay them the cancellation fee because I did agree to it (without really knowing it), but I will mail them a money order and I will for no reason give them an account number to any credit card. I hope that through this and other websites this type of abuse can stop.