Black Screen of Death
SAN CLEMENTE, CALIFORNIA -- I bought a 42 inch Plasma TV (Model 42PF7220A/37B) direct from Phillips in December of 2006. I kept it current with any update issued by Philips. In early July 2007, the top or bottom half of the screen ... read full review2 Replies - Latest reply on 10/09/2007
Unsanitary, Flawed Product
This is the most unsanitary electric toothbrush I've ever used. Red gelatinous moldy stuff grew in the compartments. Very difficult to clean.
I've been using Sonicare since 1994. This was a new model ... read full review8 Replies - Latest reply on 06/27/2013
These units cost $180 each and last less than two years. Garbage product. Go to ORAL B! 1 Replies - Latest reply on 08/24/2012Add reply
I have a 7 month old Philips TV. Screen has no picture but I have sound, called customer support and was given a phone number for a TV service repair store to call. They came out made repair at my home. One week later same thing all over again was told panel was bad and was no longer available. After two weeks and making phone calls to customer support they sent me a TV after I gave them my credit card info. Open box only to find a TV all scratched and looking used. This is wrong were is the quality control they think its a privilege to own there product.
Still waiting to hear from Philips.
LAS VEGAS, NEVADA -- We have been attempting to get our 9 month old Philips '62 TV (which is now actually a radio since it has no picture, only sound) repaired since October 2007. In December (late) Philips finally decided they would replace the TV. They have replaced the bulb ($400 and 10 days for them to get it, although we got the part number and could have gotten it online in 2-3 days), then they said that another part must be broken (cost $1,500) and it's estimated date of delivery was 1/9/08. Well here it is 1/25/08 and we still have NO TV. The TV came in "scratched" according the the service company, so they sent it back and we are awaiting another TV. Why did they not just remove the necessary part and replace it in our TV? If the TV is scratched it's not "sellable" is it?
4 Replies - Latest reply on 12/16/2008Add reply
Philips pays for shipping to and from Columbus OH yet won't reimburse us for direct TV that we have been paying and unable to use. In a few words PHILIPS SUCKS.
I owned the Sonicare EssenceToothbrush which was suppose to be one of the upper end lines of it's toothbrush products. It lasted less than a year and a half be fore it would not charge or turn on. I bought the Xtreme brand of Sonicare and it lasted less than two months before it stopped working. It would run for only a few seconds and turn off. When I called the company their attitude was quite non concerning and very unhelpful. The offered to replace the less expensive product but not the product that I paid the higher price for. The manager I spoke to presented a non-concerned attitude and basically told me to take their offer or not.
1 Replies - Latest reply on 02/24/2013Add reply
They would not replace the more expensive product. I will never buy another Socicare product again.
Repair Depot - customer service
WASHINGTON -- After having a lengthy conversation with a Philips repair technician in an attempt to fix the DVD player part of the Home Theater System which had a registered warranty (the disk tray wouldn't close), ... read full review
Total Junk and NO customer service
Back in March of this year I purchased a Philips Home Theater system. In July it decided that it no longer needed to work. After many calls Philips offshore "Customer NO service", I got a rma number. ... read full review
Beware Philips Flat Screen Buyers
Purchased this 2-1/2 years ago for $1200.00 at Sam's Club. I purchased this because the company has always had a good long reputation. I now have absolutely no picture. Talked to a salesman at Sam's Club ... read full review
Transaxle Whine 2010 Rav4
Purchased a 2010 rav4 v6 5 speed auto transmission, at 8000 miles it developed a transaxle whine at 40 mph. Took it back to the dealer, was told nothing was wrong with it. I was. told I hear it because ... read full review
Defective HDMI Cable
I want to write and worn everyone that when you purchase the cables needed to install your electronic components the manufacturers of the cables do not warranty any damage the cable causes your equipment. ... read full review
We bought the expensive Sonicare Intellicare toothbrush and the on/off button rotted off - a month or so after warranty expired.
1 Replies - Latest reply on 10/18/2007Add reply
The Philips web page is a classic Catch 22 - sending the user round and round endlessly - with no answers.
Philips does not have email - they prefer us to wait and wait for someone to answer our call. The people are totally unhelpful. Totally. And they are not interested in this serious product failure. They do not follow through with the meager solutions that they force down our throats.
We even spoke with a supervisor and she had the same unfriendly stance regarding our product failure. Unreal.
This arrogance has made us vow not buy any Philips products - and recommend to all of you to heed our advise.
Never again. Buy anything but don't buy Philips.
Very poor workmanship
ST. LOUIS, MISSOURI -- I would like to warn other consumers about Philips products. 14 months ago I bought a brand new Philips 20" flat screen TV. That TV was used Maybe for 10 hours per week - if even that. The other day, ... read full review3 Replies - Latest reply on 08/06/2007