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Philips Electronics North America Consumer Reviews - Page 3

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Tough Luck
By -

When this headset arrived from UPS, I tried to open the package. It was impossible (not difficult, impossible). What's more, there were no instructions or labeling indicating how or where to open. So in attempting to open, I accidentally cut the cable. I called Philips customer service. They, in essence, said "tough luck. Nothing we can (will) do." Last time I buy anything from Philips.

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Don't Waste Your $$ on LED's
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I spent the extra money buying LED Christmas lights last year. They worked through the season last year but I got them out yesterday and 2 out of 3 strands of LED's half the lights were out. One strand completely lit the other two strands only half. It is not a burned out light either. I am totally disgusted at the money I spent for one season. My advice, spend the money on the other Christmas lights that light for years and years and skip the LED's.

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Philips Won't Honor Warranty
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I had a sonicare brush I loved but it stopped working many months well within the warranty. Philips would not replace it or honor the warranty.

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Don't Buy Philips Electronic Devices
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I bought a Philips DVR player. It was poorly engineered and made. It does not have standard features and after playing no more than 20 DVD's in 6 months, it destroyed a DVD. It is cheap I have to admit, but buying it turned out to be expensive in the long run. Don't buy their equipment, it is not worth it at any price.

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Poor Customer Service
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My Sonicare toothbrush fills with water in the battery compartment and affects the brushing action. When contacting Customer Service, I was told "Yes, we know there is a problem with your model. NO, we will not do anything about it -- just take the brush head off after every use and clean the unit." (2 times a day???) The instruction manual calls for this cleaning only once a week, and it is not an easy thing to do. I am totally disgusted with this product, and will never buy from Philips again.

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Do Not Buy Phillips LED Christmas Lights
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CINCINNATI, OHIO -- I have 9 strings of Phillips LED Christmas lights I purchased at a premium price in 2007. Every single one has 1/2 of the lights working. I've spent 2 hours on the net trying to find out how to repair them. Rust inside each light I've pulled out. 100% failure of 9 strings purchased at nearly $20 last year in Cincinnati area.

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Corrosion on Bulb Contacts
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CINCINNATI, OHIO -- I purchased and used 60 bulb strings of Philips LED Christmas lights during the 2007 Christmas season. I've only been able to get half the strings working this year. Sections of some strings will not light and other strings will not light. The contacts on the bulbs are rusted and in some instances break off when you pull the bulbs. The sockets are full of rust. Love the idea of LED lights, but I'm back to my old lights this year.

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Hot Surge Protector
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TORONTO CANADA -- Two weeks after buying a Philips surge protector model gb8pcsc it caught fire. It burned through both sides. Looks to have gotten as hot as a stove element. Sent pictures to Philips several times with no response from anyone. Would like to send pictures of what's left of this thing but don't see a place to attach them at this site.

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AVOID THIS TELEVISION
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PERKASIE, PENNSYLVANIA -- If you enjoy lugging your television around for repairs, by all means purchase this one. I experienced a high-pitched whining sound from the unit within two months of buying it. My repairs, although covered my warranty, were inconvenient and time-consuming -- we did not have the unit for about a month. Now, less than a year after the initial purchase and first repair, the TV no longer turns on. More repairs -- and this time, the labor won't be covered! Don't make the same mistake I did -- RESEARCH your television BEFORE you buy it! Get the model and serial number and search google or epinions. AVOID THIS TELEVISION!!

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Philips TV Turns Itself on Loud
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Does anyone know why a Philips 27" color tv would turn itself on with nobody around and then go up to the loudest volume automatically? When the volume is turned down, it turns itself back up. The tv has to be unplugged to stop the cycle. It is not the remote. I blocked the sensor on the tv and disabled the remotes and it still turns itself on and goes to the highest volume automatically.

UPDATE: Thanks for the advice - especially the comment about HEAT. A portable heater has been moved away from the tv set and it seems to be working fine - for now. Also, dust inside the tv set was vacuumed out. UPDATE: One month has passed and the tv still works right. Cleaning out the inside may have been the answer to alleviate heat. Thanks.

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Philips Electronics North America Rating:
Star Empty star Empty star Empty star Empty star
1.0 out of 5, based on 3 ratings and
35 reviews & complaints.
Contact Information:
Philips Electronics North America
1251 Avenue of The America
New York, NY 10020-1104
212-536-0500 (ph)
www.philips.com
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