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339 Reviews & Complaints
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Not Too Informative
Posted by Fatmack on 02/28/2010
I picked up my order and the young lady went thru this spiel about how I could Win an Ipod or $1000.00 by entering at web site Tellpizzahut.com. I can't find it, sounds like just another rip off.

I always order the same items and it's never the same price when I check out.
     
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Posted by tnchuck100 on 2010-02-28:
The site works fine. But get re-directed to

http://ww6.empathica.com/sxml/pizzahut/CustSat/landing.html

It's a survey. Personally, I don't trust redirected sites.
Posted by Anonymous on 2010-02-28:
Chuck, there are a ton of survey sites where you can build your own and have it embedded into your site. Nothing sinister about it, unless your virus checker starts screaming.
Posted by Skye on 2010-02-28:
OP, as Chuck posted, the site does exist, I just went in. Click here:

http://ww6.empathica.com/sxml/pizzahut/CustSat/custsurvey.jsp
Posted by Ben There on 2010-02-28:
Pizzas never cost the same in my experience because they are always running a special of some kind. I am sure if you wanted to pay full price so you may have a consistent check out total they would let you.
Posted by PepperElf on 2010-02-28:
haven't had ph lately so i don't know how it compares to the other places around here. tho it does sound a bit tasty - pizza in general that is. but if i get any it'll prolly be the grocery store brand cos 1 pizza + soda = 5 bucks there. :)
Posted by oldm on 2010-03-17:
I had the same trouble until I entered the tellpizzahut address into Internet Explorer and got the survey right away.
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Mad Employee
Posted by Mcadp on 02/27/2010
ATOKA, OKLAHOMA -- Went to the local Pizza Hut, the employee behind the counter act as though he had gotten up on the wrong side of the bed. Very rude talking to the customers told me in a very rude tone that I needed to talk louder he could not hear me. Then after taking my order said very rudely well you will have to leave and come back cause it won't be ready for probably 30 to 45 minutes. I know this does not sound mean but it was one of those things where you had to have heard it.

I quit going to Pizza Hut for a long time because of stuff like this and go back to the same rude people. And the pizza was not that great either.
     
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Posted by Ytropious on 2010-02-27:
Asking you to speak up and informing you of a wait time is not rude. Have you ever thought you might be taking it a little personally? People think I'm rude all the time but I have no intention of being rude, it's just INTERPRETED that way. Don't sweat the small stuff, call in and order your pie ahead of time next time.
Posted by Crown Jules on 2010-02-27:
Ironically, it is considered rude by many to type in all caps on the Internet. It makes it seem like you are yelling. I'll give the OP the benefit of the doubt and assume s/he wasn't trying to be rude, I'm just saying.
Posted by PepperElf on 2010-02-27:
omg they asked him to speak up!
the horrors!

*rolls eyes*
Posted by Skye on 2010-02-27:
Maybe if you had spoken, as loud as you type, he would of heard you. Seriously, asking someone to speak up is not rude. Maybe he had an hearing impairment.
Posted by Venice09 on 2010-02-27:
Every Pizza Hut I've ever been in was very noisy, sometimes even making it hard to hear myself think. So I can understand if you were asked to speak up. It's better for the employee to ask you to speak louder than to get the order wrong.
Posted by jktshff1 on 2010-02-28:
I think it was the manner and attitude in the way the statements were made, rather than the statements themselves. The op admits it doesn't sound that bad and that you had to be there.
Posted by Anonymous on 2010-02-28:
Ytropious, I'm often thought of the same way because of my very direct nature. I've learned to accept it and move on because I can't control the way I'm perceived, I can only control how I present myself.

Jules, I was thinking the same thing as I read, literally, it was, "Wow, this person thinks the PH employee was rude, but he/she is screaming at us?" Nice call.

I have a question though, if he wanted to be rude and disrespectful to you, why would he have chosen to tell you to speak more loudly? I just don't see that as the "go-to" phrase if a person wishes to be rude to another.

The next time someone bumps me on the subway because they're not watching where they're going, I'm going to say to them, "Hey buddy, speak up!" just to see if it offends someone else as much as it offended the OP here.

I understand you're saying that we just "had to be there," but is it possible that your perception is skewed given that it was possibly loud and busy, which is made apparent by the request for you to speak up?
Posted by Nohandle on 2010-02-28:
I'm seeing the OP's viewpoint here. I wasn't there but I certainly have been spoken to that way before in a business. Doesn't sound harsh in print but had you heard it type thing. For example, a salesclerk once looked at me and said "WHAT DO YOU WANT?" and I'm wondering what I had done to that person. Perhaps that was his regular tone of voice but it didn't sit well with me, especially since I was there to spend my money.
Posted by Ytropious on 2010-02-28:
Kate, I'm very direct as well. People seem to think that if you tell the truth and don't sugar coat things you are cold and harsh. Nope, just that they're soft and naive, lol.
Posted by Anonymous on 2010-02-28:
Indeed.
Posted by Venice09 on 2010-02-28:
You can tell the truth AND sugar coat things when necessary, depending on who you are speaking to. I am also very direct, but I always try to be tactful. You can do both. It just takes a little extra thought. In my mind, good customer service means getting the point across clearly without insulting the customer. A good customer service rep should know when it's necessary to be blunt or to soften the tone, depending on the customer.

I'm willing to give the OP the benefit of the doubt here because I wasn't there to actually hear the tone of the employee. I just wish people wouldn't take these things so personally, especially if the employee was speaking that way to everyone.
Posted by Ytropious on 2010-02-28:
"especially if the employee was speaking that way to everyone. " Exactly!
Posted by Disaster Worker on 2010-02-28:
As a southern lady (OP is in Oklahoma, so almost "southern"), I've noticed the folks up in the north are very abrupt, direct and to the point of being rude. That being said, I believe it typically is just a cultural difference. Down in the south, we're usually more laid back and congenial. When I come across someone like the OP mentioned, I first think they're just from another part of the country where that's not considered being rude.

(Ya'll come now, ya hear?)
Posted by GenuineNerd on 2010-02-28:
Is this a carryout/delivery-only Pizza Hut, or one that has a dining room? If that pizza was ordered "for here", waiting 45 minutes would be appalling. If the OP ordered this "to go", he/she would have been better off calling the order in to Pizza Hut, then picking it up at the time it's ready, or have it delivered.
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Special Offer Not True
Posted by Mr. Met on 12/30/2009
WAYNESBORO, PENNSYLVANIA -- After seeing a TV commercial advertising any pizza for $10 I called the Waynesboro PA Pizza Hut on Monday evening. I was told that they were out of large pan and large traditional crust pizzas. I decided not to order. I tried again on Tuesday evening and was told that they had no large pizzas at all. MY COMPLAINT -- It is either extremely poor planning on the part of management to not expect people to order large or it was just a scam to get people to call and get something else.
     
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Posted by goduke on 2009-12-30:
I can honestly say that I've never heard of a pizza joint not being able to sell pizza. Quite odd, indeed. You didn't really miss out on much, though. PH has gone way downhill in the past few years.
Posted by redmx3racer on 2009-12-30:
Probably not a scam, just a store that was busier than usual and ran out of product. Unfortunate.
Posted by Anonymous on 2009-12-30:
It's not a scam.
Those tv ads aren't just for the Pizza Hut in your area, but all over the U.S. And there's also a disclaimer that it may not be available in all areas.
But, keep checking back... you could get lucky.
Posted by bcd on 2009-12-30:
Last month we got the $10 deal on a large pizza at Pizza Hut. It was great.

How can they be out of large pizzas? It contains the same ingredients as a smaller size but just more of it.
Posted by redmx3racer on 2009-12-30:
BCD- I might be wrong on this but I believe PH gets their dough in all pre done and frozen into size-specific doughballs, it is not made on site. I had a friend who worked there as a cook but don't remember what she told me. At the time she worked there, breadsticks came predone and frozen-put it in a pan and send em through the oven. Also I think she said the personal pan pizzas came predone as well-just add the toppings. So I would not be surprised if my dough assumption is correct.

While a Mom-and-Pop place would probably take 2 small doughballs and combine them, and call it close enough, PH probably does not have that leeway.
Posted by CrystalSword on 2009-12-30:
We ordered the $10 pizzas from Pizza Hut yesterday at noon, I asked for 5:00 p.m. delivery for supper. We got a large meat lover's pizza and a medium cheese lover's pizza....both were hot and delicious! AND they were delivered at 4:56 p.m. Needless to say, the driver got a nice tip and we had a worry free, great supper!!
Posted by Ytropious on 2009-12-30:
We ordered some yesterday too, they were ready at 6pm. I got the chicken alfredo on a stuffed crust (which was 1$ more) but still good. I used to work at a place that sold pizza and trust me, once they run out of pre proofed dough, you don't want them to start making some. The dough they would be using when they run out would not be properly proofed, so your pizza would be pretty flat, and likely you'd complain. Once they are out, they are out for the day.
Posted by ely2200 on 2010-01-28:
I work at a local pizza hut. This special is not a scam. The reason why we have to charge the extra is because if we don't we don't make any kind of money. let me explain. The first week this 10 special was out we did a couple of $1000 to $2000 hours. Sure lots of money right, wrong. After all that we have to cover the cost of the dough, toppings, boxes etc. So then we have very little left. In order to make some sort of profit we have to charge extra. As for dough running out. Ya it happens ecspecially when you have a whole ton buying it we only can get so much dough on one truck. The dough is frozen so we have to prep it and put it in a warmer to make it rise this can take from 45 min to 1 or 2 hours. So when we run out of dough ya it takes awhile to get it back. We ran out of large pans both frozen and not. So we had to close down for the day thankfully the next day we got a truck in. I'm just telling you this because ya your hungry we get it but there's not much we can do about what the head honcho wants done, we cant afford to lose our job with the economy how it is.
Posted by PepperElf on 2010-01-28:
what extras are you charging
Posted by kismentia on 2010-02-22:
Don't listen to ely. Even a local Pizza Hut cannot charge extra just to make a profit--they have guidelines to follow. I think he/she is referring to why the $10 deal is $1 more for stuffed crust, and that's simply to pay for the cheese in the crust. But as far as dough running out, I will say this; I'm a shift manager at a Pizza Hut, and no, our dough does not all come frozen (my store's does not--probably depends on the store). There is a certain time it needs to proof (rise) in order to be ready. With this special, we have had every manager working on a shift and still have run out of dough--it has nothing to do with poor planning; each day for this special is different, and my manager in particular more often than not has too much dough prepared. It's a matter of demand.
Posted by tgerm on 2012-01-12:
I ordered they charged 12 dollars for stuffed crust i told them the commercial says any large any crust ten dollars they are ripping peopke off with that ad
Posted by Anonymous on 2012-01-12:
Tgrem, the stuffed crust costs extra it says at the bottom in tiny letters in the commercial and on the site.

So it's not really false advertising just misleading because they don't clearly say it in the ad.
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Take Out Is Horrible
Posted by Mgilbo01 on 02/09/2009
NORTH SYRACUSE, NEW YORK -- Ok. I went to pizza hut about 2 months ago and ordered in. We had a supreme pizza that came out of the kitchen and it was delicious. Fresh vegies, crust and sauce was great. No complaints there.

But two weeks later I order a supreme pizza takeout which cost me $16. I get the pizza and it looked like it was cooked about an hour ago and all they did was re-heat it and throw some veggies on it. I then noticed they have pre-made pizza's in their warmer and I can guarantee you some lazy ass threw some vegs on one of those old things and sold it to me.

Eat in yes. Take out - NEVER! To all pizza hut managers... If someone orders a takeout, make it fresh please, especially for the price your charging.
     
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Posted by TGT101 on 2009-02-10:
I'll take you up on that 'guarantee'. How do you know for sure that's what happened? Did you call the pizza hut to ask for a new one?
Posted by kismentia on 2009-02-18:
Good advice, but it doesn't account for all/other Pizza Huts. I am a shift manager at my local Pizza Hut and all pizzas we make are made to order--I know because I personally make over 70% of the day's pizzas. We don't have a pizza warmer at our location. The only thing we do save is breadsticks, because they come in a full pan and often are ordered by the half. However, breadsticks leftover are only good for 2 hours and are re-cooked for customers. More often than not, we avoid these extra breadsticks.
Posted by BokiBean on 2009-02-18:
We get take out pizzas several times a year and they are always yummy. Cheese stuffed crust with fresh tomatoes!
Posted by mgilbo01 on 2009-02-18:
kismentia, I didnt say ALL pizza huts, I was talking about the one where I live. They have a pizza warmer and when I got there he took my pizza out of it. I'll go to pizza hut to eat in or lunch, but I'll never order take out from this place again. There are much better mom and pap pizza makers out there for 1/2 the price.

What baffles me is the quality difference between their eat in and take out. Eat in is way better and looks nothing like their take out. I don't know if its this restaurant cutting corners or not but something is wrong.
Posted by BokiBean on 2009-02-18:
To me, the only thing a pizza warmer is good for is keeping buffet pizzas warm...other than that, throw them out!
Posted by Tassrus on 2009-03-09:
The warmer at Pizza Huts are where your pizza goes after it is made. Pizza Huts do NOT premake pizzas then slap on toppings afterwards.. they are not McDonalds having 5 extra double cheeseburgers sitting in wait of a customer to order them.

The only reason your pizza would look an hour old is if you did not come to pick it up right away. Most Pizza Huts quote 15-20 minutes for their carryout because the oven takes 8-10 minutes to cook a pizza and then add a few minutes to actually make the pizza before cooking it. The reason the warmer is even there is to ensure the pizza is warm when the customer finally comes to pick it up.

I personally have quoted 15 minutes to customers before and had them come in 45 minutes later then complain the food didn't look fresh. Granted, this may not have been the case here, but it IS more often then not the case.

Anywho, the point is: Pizza Hut does not pre-make whole pizzas then keep them in the warmer waiting for customers to buy them. Next time, before you complain about a company, ask them yourself. It will save a lot of confusion, trust me.

~D
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What really happens in a Pizza Hut?
Posted by AnonymousNC on 11/06/2008
NORTH CAROLINA -- This is an informative letter in response to the Pizza Hut complaints listed on your website. I have worked at three Pizza Huts in NC and here are a few things that consumers in NC area should know. I HAVE NOT eaten Pizza Hut pizza since I quit 5 months ago.

The following is only applicable to RAGE, Inc. Pizza Huts, NOT Pizza Hut Inc. (there is a difference, a big one!)

I have tried for months to figure out someway to get the word out because I can't find any help to resolve these issues. I can't help but think what if my child ate a pizza from Pizza Hut while at someone else's house and became deathly ill or worse; very young children and the elderly are more prone to food borne illness than the average adult (learned this one in Servsafe). That's another funny thing, Rage Pizza Huts are paying for Servsafe certification and then completely disregarding what they paid to teach their general managers.

While at the 1st location, we were infested with rats and our District Manager did not take care of the problem until one of our employees and customers called the health department to tell them that there were rats in the dining room and a dead rat in our water heater. The restaurant had continued to wash dishes and service food on the supposedly "clean dishes". The problem wasn't fixed until we were shut down for two days by the health department. The water heater went out at another time and we were told that we could not close, just wash the dishes in cold water and continue business as usual.

The next place I worked, I trained for my General Manager position. Recurring times I saw 1-2 day old dough go out the door to customers (if your pizza is flat, it's on old dough...call back and get a refund or another, your best bet is another pizza establishment, not another pizza from pizza hut, other items are probably old too) and old veggies being used on the make table and salad bar (hidden in "new" food). If anyone knows anything about dough it starts to grow yeast after a day or so of sitting and smells like alcohol; it can be potentially dangerous if eaten.

As a new General Manager, while looking for new hires, I was told "do not hire deaf people, they are loud and obnoxious." My District Manager even told me to take a 5 lb box of blackened, molded, slimy mushrooms out of my trash can and put them back into the fridge to be used (You'll be glad to know that I threw them away after he left). "We can't afford to throw away food," were his exact words. He also called me before an inspection and told me not throw away any close to or expired food, just change the expiration date on the container so the health department could not get us.

Subsequently, I had a rough week at my restaurant following a local high school graduation. We had no tables, therefore my waitresses didn't make any tips that week; we were empty, almost every sale was carryout or delivery. At the end of the week I was instructed to delete any supplemental pay that was due to the waitress to ensure that they did not received minimum wage for that week. I refused and quit.

As far as I know, no one has ever taken these matters seriously. The NC Labor board was contacted and I'm assuming blew the entire thing off because I was never contacted after telling my waitresses that I would back them up at every turn and waitresses not receiving their pay is still occurring (I still have relationships with certain Pizza Hut employees that can verify these stories). I can't file a claim with the NC Labor board because it does not regard my pay, and I can't make a claim for someone else that is afraid to lose their job in fear of retaliation. If they would just subpoena Rage Inc.'s records, you can log into their system and pull up every possible thing that happened on a person's time slip or food ticket. On the time slips, it shows what tips were claimed and what they were changed to. It will also tell you who altered the claimed tips. (Basically, GM's, Assistants, and District Managers are logging into the system and claiming that waitresses made more tips than they claimed to avoid paying 6.55 an hour instead of 2.13 an hour. I know wait staff not claiming all or sufficient tips happens occasionally but I know for a fact that my waitresses were being screwed; you can't make tips if no one eats inside your restaurant and order everything to go.)

Rage Pizza Hut will rob your children if they work for them as wait staff; they will be (excuse the term) screwed out of pay due to them, treated with no respect, forced to service inadequate and unsafe food, and discriminated against. They will also work in unsafe and unsanitary environments.

I have tried what I can, I was just wondering if maybe I could get some help from someone out there that could help bring this nationwide corporation's abusive practices to a halt. If it happens in 3 restaurants in NC, I'm can almost promise you it happens everywhere else. All general managers attend the same meetings in every district, the story is probably the same, just with different faces.

By the way, I don't need this forwarded to the company, they already know what is occurring, they are encouraging it. And if one of them in my region reads this they will know exactly who I am, I questioned these issues several times within the company.
     
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Posted by bargod on 2008-11-06:
So what excatly is a Rage inc Pizza hut? Is that a franchise or something? Is it connected with pizza hut? Sounds like an awful place anyway.
Posted by Anonymous on 2008-11-06:
Rage, Inc is a franchise of Pizza Hut, Inc.
Posted by DebtorBasher on 2008-11-06:
Thanks for the Info...and thanks for caring enough to spread the word. I'm sure this goes on in alot of resturants and one would never know it unless they worked there. That place needs to be shut down and those who are telling people to use old dough and slimy mushrooms should be forced to eat it!
Posted by Anonymous on 2008-11-06:
Sounds like Rage has given you rage, DB.
Posted by DebtorBasher on 2008-11-06:
I HATE DIRTY PEOPLE!
Posted by Principissa on 2008-11-06:
I agree with DB. I wish that the agencies meant to protect the public from things like this would actually step up to the plate and do something about this. This is honestly one complaint where I actually believe every word the poster said. He/she reported this to the proper agencies and they did nothing. What the heck are they there for if they aren't going to do their jobs. If you wouldn't eat those nasty mushrooms or nasty old dough, why the heck would you make others eat it.
Posted by old fart on 2008-11-06:
Dirty as in "unkempt" people or dirty as in "dirty ole man" people...??
All this time I thought you liked me Basher... sniffle, sob.... whimper...
Posted by old fart on 2008-11-06:
Basher.. are you afraid to answer?.. what if I said I was an unkempt dirty ole man?
Posted by Sam Smith on 2008-11-07:
We have health departments in this country. Keep calling the county health department every time you see something wrong. I called the health department on a restaurant after I saw them pick food up off of the floor and weeks later they were closed down.
Posted by jenjenn on 2008-11-07:
If your pizza is flat, please do not assume it is old. Pizza Huts now use frozen dough and if it's not proofed properly or used before it's ready, your pizza will be flat as well. As far as the inspections go, you do not know when the inspector is coming in - either state inspection, or from Pizza Hut Incorporated. It sounds like your store has some issues with ordering. If proper ordering is being done, then you wouldn't have to throw away an entire box of anything. Sometimes items come off the truck in less than desirable condition - if that's the case, give it back to the driver next delivery.
Posted by travisdavis9 on 2008-12-04:
Good for you my man do the right thing good karma will come back to you, I love mushroom, pizza without it isn't pizza.
I seriously hope these goddamn chains dominos, little cesar, poopo John's all go out of business. Did you know poopo John's charge $2 for delivery on top of their overpriced weird pancake syrup sweet sauce pizza? How the heck we suppose to tip the drivers?

Only local business or mom n pops or small chains like Round table/Mountain Mike's operate all pizza establishments.
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Service
Posted by Doshee on 09/30/2007
BOGALUSA, LOUISIANA -- We stopped in to eat at our local Pizza Hut to eat yesterday and this is what we got. We stood there waiting to be seated no one came. So we decided to seat ourselves. There was a big birthday party going on and the waitress is standing at the counter eating birthday cake and what I'm assuming was the boss was doing the same. We got our own menu,sat back down and waited. We were completely ignored for about 15 minutes till I had had enough. We left and I will never go back. I don't really think they care. I think this place is the worse place I have ever been to eat. This is not the only time this has happened. Last time there wasn't even a birthday party going on.

I said I wasn't going back last time but thought I would give them a second chance. But no more chances !!!

     
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Posted by sarahnkrystal on 2007-09-30:
I've always had a problem with Pizza Hut service. One time,(10 years ago) our waitress kept ignoring us and serving all the people after us, so finally we said something after over half an hour and we finally got service. Months later I was at orientation at Stop & Shop and the waitress was in my orientation. We had to say something about work we disliked, and she said that she hated teenagers. Now I know why she ignored me and refused to serve my boyfriend and myself. After that incident I never went back.
Posted by Principissa on 2007-09-30:
We haven't eaten at Pizza Hut in a long time. We ordered a pizza from them and they said it would be at our house in 45 minutes, two hours later and no pizza and no explanation why they weren't here. We canceled the order and three hours later they had our pizza and still expected us to pay for it. We sent the delivery guy packing and haven't ordered from there since. And we don't plan on it any time soon.
Posted by Anonymous on 2007-09-30:
I have been to Pizza Hut where you are seated. My question for the poster is did you speak to any of the employees or did you just get up and leave? It is possible that it was completely unintentional and that they didn't even see you. Although I will say I too had a poor experience recently. We tried to order delivery the other day in the early evening, and no one answered the phone. After about a half hour and several attempts, we gave up. I told my husband it was fate reminding us that it really isn't good for us anyway. :)
Posted by doshee on 2007-09-30:
alley, theres a big sign that says, PLEASE WAIT TO BE SEATED.
Posted by doshee on 2007-09-30:
justcuz,they were looking right at us. sad but true.
Posted by spiderman2 on 2007-10-01:
The Pizza Hut we go to for lunch occasionally says "please wait to be seated." I have never had any problems there, but all the employees frequent my place of employment so they like us.
Posted by Anonymous on 2007-10-01:
This complaint needs to be directed to Pizza Hut corporate.
Posted by Anonymous on 2007-10-01:
Those 'second chances' will get you !
<;O)
Posted by HutShiftManager on 2008-01-15:
It's possible the people you saw eating cake were on break. Maybe not, but it's still possible. They shouldn't have been eating in front of customers though. THat being said, with one server on and a huge party in the dining room it's possible she hadn't had time to get to you yet and everybody else on may not have known where she wanted to seat you.
Choosing to ignore the "Please Wait To Be Seated" sign is pretty numb. It's there so they seat you and know where you are. If you just plop a squat they won't know you're there or will assume somebody else seated you.
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Two Hour Delivery Time?!
Posted by Iwonderyou on 12/26/2005
COLUMBUS, GEORGIA -- Pizza Hut used to be my favorite pizza, despite the fact that it was the most expensive, until we moved to Columbus GA.

Our experiences with this Pizza Hut have left us with a bad taste in our mouth when it comes to this pizza chain. Long hold times and being disconnected were just the beginning. Once our order was placed we were told that it would take anywhere from 1hr to 2 1/2 hours to get the pizza at which time we would cancel the order. The last time we attempted to order (and I do mean the last time) we were told that they no longer accept checks, can't take credit cards and that the pizza delivery time was 1 1/2 hours. This was the final straw for us!

I don't know why they offer delivery service when they don't seem to want to deliver! Perhaps other people are more than willing to wait on the phone for 10 minutes, and then wait another hour and a half for their pizza-Not us!

Iwonderyou
     
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Posted by Anonymous on 2005-12-26:
In general, I've been unimpressed with most delivery pizza these days. And some sell wings that just aren't that good either.
Posted by Sparticus on 2005-12-27:
Doesn't sound like this Pizza Hut is going to be around for very long with service like that.
Posted by Anonymous on 2005-12-27:
Pizza Hut is awful. There must be a local pizza joint that can take care of you. Who buys "hot wings" from a pizza joint and expects them to authentic anyway, pirate?
Posted by Anonymous on 2005-12-27:
Just what is your defintion of an "authentic" hotwing, Zork?
Posted by Anonymous on 2005-12-27:
Personally I prefer the wings lightly breaded then deep fried and the finished product would be "swimming" in a Louisiana brand hot sauce.
Posted by Anonymous on 2005-12-27:
Just make sure you cook them well enough, if you make them at home. BTW, hotwings are one of the worst foods you can eat, next to bacon.
Posted by Anonymous on 2005-12-27:
Why do you say that? Bacon like all pork makes me sick. The wings and breast are the healthiest part of the chicken. Unlike bacon it's low in sodium and fat. Please "google up" something to verify your statement.
Posted by Anonymous on 2005-12-28:
Deep fried, breaded hot wings, are hardly "healthy." Why don't YOU google up the fat-content. Try using that head for something more than a hat-rack and a punching bag. Dope!
Posted by guchiedad on 2005-12-28:
Bacon may be unhealthy, but it sure is a tasty piece of swine!
Posted by Anonymous on 2005-12-28:
There as healthy as an overly tartared filet of fish sandwich from Micky D's, birdbrain! As I recall you were the guy who claims to go to "Hooters" just for the wings.
Posted by Ponie on 2005-12-28:
LOL at some of these comments. You guys are the funniest! When it comes to pizza, hot wings, etc., who in the world gives a hoot about the nutritional value? When I order something like that, I want the greasiest food or the thickest coating on the food. That's what makes it taste so great. Forget that desert-dry chicken or turkey breast. Give me a pizza loaded with cheeses and pepperoni. I'm a little tired of people telling me what's 'good' for me. :)
Posted by Anonymous on 2005-12-28:
I agree Ponie. There's nothing better than a gigantic cheeseburger with the buns toasted on the grill, a plate of fries and a "cold one" to wash it down. Stay tuned.
Posted by robcsco on 2005-12-31:
This pizza hut deserves to loose buisness
as far as the other comments about bacon and hotwings so nice to see how people can get so far off track
Posted by Anonymous on 2006-01-04:
A new 'critic' is on the "loose" eh rosco?
Posted by delivery_guy on 2006-08-20:
Ok,time for a pizza hut delivery driver to weigh in,first off,"Iwonderyou",maybe you don't understand was "busy" is, maybe you've never had a job where you have "rushes",it's first come first serve at pizza hut.and yes,most pizza huts do have a computer that calibrates delivery time as the drivers dispatch for their deliveries.WE HAVE TO GIVE THIS TIME TO THE CUSTOMER,it's better to let the customer know than to just hang up the phone and not mention delivery times,then what you got is a driver going to someone's door who is gonna say something like,"UHHHHH,I don't want it because I had to wait to long for you to bring it to my feet",...wow,what a waste of product,time & gas.I know first hand experience from working there that it's absoultuely IMPOSSIBLE to get the orders out fast sometimes because of the the phone ringing off the wall.when you got 18-20 deliveries on the screen and 2 or 3 drivers,what do you do? lie to the customer? "Iwonder you" maybe pizza hut should skip everybody else in front of "your" order? is that fair? because you want it brought to you on "your time" regardless of the "other" customers who have ordered? be a little more considerate.next time why not get up off your butt and get it yourself if you don't like the delivery service? you're obiviously inconsiderate and oblivious as to how the delivery system works.
Posted by Kevin402 on 2006-09-09:
I'd like to add my personal Pizza Hut experience to the mix. This evening I called and placed an order for delivery. I was told it would be 40 minutes. Well, over an hour later, my pizza finally arrived. I paid for it along with a $2.00 tip but was incredibly disappointed to discover my pizza was cold. So, needless to say, I'll never again order from Pizza Hut!
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Disrespect to Customer
Posted by Dwdollbaby on 03/11/2014
TOWSON, MARYLAND -- Manager disrespectful. I truly had a bad experience. The first was a Book It pizza I ordered for my granddaughter. I ordered a sausage pizza and they gave us cheese but took it back. Then instead of giving us a new sausage pizza, they threw some sausage on top of the cheese pizza and gave it back. I didn't say anything and accepted it instead of arguing for a new one which they should have given us. Then while biting my second slice of my stuffed crust sausage pizza I found a piece of hair in my pizza. When I reported it the waitress asked me if I wanted a new pizza or my ticket discounted. This was the first time I ever had this happen so I didn't know what to say. I asked how much was the discount cause I really wasn't feeling another chance of hair. She asked at the counter and I heard the manager say," She's not getting it for free." I wasn't looking for free' We did order the pizza and we did have three and a half slices before I saw the hair. It was clearly under the undisturbed cheese, not on top. He made me feel as if I put it there to get free food which I didn't. I didn't want free just courtesy.
     
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Delivery Times and Telephone Issues
Posted by Nicolefrazier86 on 01/12/2014
KANSAS CITY, MISSOURI -- The telephone line to Pizza Hut is a constant busy signal. It's been like that for the last two days now. You can't call to place an order and when you are able to get a delivery its such a long wait time for a delivery. When you finally get your order delivered your food will be cold or either they don't get it right. This issue needs to be fixed asap it's just plain ridiculous and very very unprofessional. You guys need to get more better on your customer service skills.
     
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Posted by Cwazychicken on 2014-01-25:
My experience, i order online, i order before 4 and i never order during busy holidays or super bowls.
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Manager Allowing a Dog in Her Store
Posted by Mmbradley26 on 12/21/2013
WEAVERVILLE, NORTH CAROLINA -- Before the store was to open I saw a women come from the inside out, to walk a dog. This was at 10 am, realizing it wasn't time to open I wondered why. When she went back inside with the dog, a Scottish terrier, I went to ask why a dog was inside. It is a public place, the so called manager began to yell at me like it wasn't my business, WRONG . She was going to call police but I couldn't under stand why since she was the only one who was breaking the rules. In the past I service there business but not now. I think the manager of that store was the real dog!
     
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Posted by FoDaddy19 on 2013-12-22:
You see, it's not a public place, private business = private property. And if you showed up before they were open and demanded and explanation, some people might not appreciate being confronted like that.

I will say that unless the dog was a service dog, it probably shouldn't have been there, if you had a concern about that then you probably should've called the local health inspector instead.
Posted by clutzycook on 2013-12-22:
Are you the owner of the store or something? Report it to the public health department.
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