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Pizza Hut Consumer Reviews - Page 4

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Horrible Service
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

YORK, PENNSYLVANIA -- I was waiting for a hour and a half for my order when I called to find out what was going on. They said that they was knocking on my door and they did not. I ask if they tried to call me on my cell and the manager said he didn't feel like it. If they are not going to call people why bother in asking for the phone number.

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Special Deals
StarStarEmpty StarEmpty StarEmpty StarBy -
Rating: 2/51

ENID, OKLAHOMA -- The advertisement for the Ten/Any says that any size pizza, any toppings will cost ten dollars. I ordered a pizza for my son's birthday, a large beef with extra cheese. I had it delivered and the total was $15 + change. This has happened more than once. I should know better. Yes I did ask for the Ten/Any. I just wish my son would eat other brands. Thanks for listening.

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Good Experience
StarStarStarStarStarBy -
Rating: 5/51

RIDGELAND, SOUTH CAROLINA -- Ordered pizza online for pickup. When I arrived everything was ready and on time. I paid by Debit Card. When I left I accidentally left my card behind. I was notified by the manager immediately. I am so thankful they saw to it that I received my card back. It's a good feeling to know there are honest people working at our Pizza Hut. What could have turned into a nightmare didn't. THANK YOU PIZZA HUT!!!

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Not Honoring Special Deals and Rude and Disrespectful Treatment
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

INDIANAPOLIS, INDIANA -- Two weeks in a row, this store has refused to honor the advertised $6.55 price on their pizza. They are into me for $10.00 at this time. Their manager has agreed for two weeks to honor an in store credit but has failed to do so. The store's staff likes to be disrespectful by calling their customers "sweetie" and "honey". At the very least upper management should address this store's management team and its employees. I am working with the corporate office at this time. I will report the outcome later with this website.

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Poor service
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

BROOKVILLE, OHIO -- I have been ordering the Pizza Hut in Brookville off and on since it has opened. The delivery drivers have for many things on many different occasions, including, pop, the pizza rollers. Then there was time that the driver could not find my home and it took 45 minutes. I have to talk the managers and they said that they would take of it. I AM NOT HAPPY.

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Awful
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

JOPLIN, MISSOURI -- Awful food. Awful experience. And the person that served us kept mentioning that she has cancer. So does my mom and my sister but they don't tell everybody they work with for tips. Place was dirty, no silverware and refused to put on cartoons even though two of the TVs were blank. Thanks but no thanks.

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New Flatbread Pizza
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

NORFOLK, VIRGINIA -- I just ordered the new Flatbread Pizza from Pizza Hut and it was like eating cardboard. It was so hard and tasteless - I feared for my teeth. Yuck. Never again.

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10.00 Any Kind Pizza
StarStarEmpty StarEmpty StarEmpty StarBy -
Rating: 2/51

HAMMINAL, MISSOURI -- Ordered 10.00 pizza. 2 of them. Was charged 30.41 for the total. Asked about the 10.00 deal when picked up and even showed them website in phone. They said they are franchise and only can put 3 it's on pizza for that price. Website and TV clearly shows any pizza 10 dollars.

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False Advertising
StarStarStarEmpty StarEmpty StarBy -
Rating: 3/51

LITTLE RIVER, SOUTH CAROLINA -- $10 Any Pizza ad campaign not being honored at the store in Little River, SC. At point of sale I am told it is a large pizza with 3 toppings for $11. What's up, why the discrepancy? Company should meet customer's expectations.

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I Will Never Order From Them Again
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CLEVELAND, TENNESSEE -- I was charged 21.40 for my order then they charged my debit card an extra 35 dollars that they refuse to give back. They lost a customer.

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Pizza Hut Rating:
Star Half star Empty star Empty star Empty star
1.4 out of 5, based on 134 ratings and
331 reviews & complaints.
Contact Information:
Pizza Hut
14841 Dallas Parkway
Dallas, TX 75254
1-800-948-8488 (ph)
www.pizzahut.com
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