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Plaza Motors

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I Was Ripped Off
Posted by Frenchguy on 04/07/2007
PHOENIX, ARKANSAS -- I bought a vehicle from Plaza Motors Arizona last month. I found the vehicle on there web site and contacted the owner. He told me the vehicle was in great shape and it had no problems what so ever. What a piece of @%$#^. I took delivery from a shipper they arranged and immediately new the car had problems. The car had parts missing and the tires and rims were in horrible condition. I brought the vehicle to my mechanic and it would not even pass inspection. I had to put 3k into it to get it inspected and to get the vehicle in decent condition. I called the owners and they essentially blew me off. I have no other recourse except for this review. If you are looking to buy a vehicle from these people "DO NOT".

Thank You for reading.
Rod G
     
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Posted by Timboss on 2007-04-09:
Not sure why anyone would buy something as expensive as au automobile without test driving it. A new might be OK but a used one is always suspicious.
Posted by Plazamotorsaz on 2007-05-05:
The buyer is not being honest and truthful. The BMW was bought over 3 Months ago. He had it inspected by Chapman BMW, a new BMW dealer in Phx AZ. He even flew out to AZ and looked at the car. We discounted the price to accommodate his budget and minor repairs needed. After the car was shipped he called to black mail us for more repairs like emission test and other things. I asked him to fax us a proof of the car not passing smog but never heard from him. He is a dishonest person and cannot be trusted to do business with. If you need to call me, please do. (602)861-0161. Alex Jaber.
Posted by John Cox on 2007-11-07:
I bought a BMW M-3 from Plaza Motors this month 10/2007. The car was outstanding and every bit what they described even more. The car delivery was arranged by them in an enclosed carrier to New York from Arizona. The car arrived within a week of my purchase. The passenger headlight was out so they told me to have it fixed and fax the bill. I had the light fixed at BMW dealership here in NY and the cost was $298.00, I faxed them the bill and a check arrived within a few days for the full amount. I was also told at the dealership that the car was in perfect condition, had been serviced at all the proper intervals and to top it off had a full service contract until 100,000 miles or August 2010 which includes all maintenence and service for free!!! I am ecstatic about my purchase from Plaza Motors of Phoenix Arizona and would purchase another vehicle, sight unseen from them on their word alone. Thank you Alex and Chris.
John
Posted by Anonymous on 2007-11-07:
Schill?
Posted by KENT ALLAWAY on 2012-02-26:
I just bought a 2006 boxster s from plaza motors.
I am from Calgary Aberta Canada. At Salt Lake City the front tire let go cost me $460.00 and a day of annual leave. When they checked the tires all the back tires failed.I bought the car on Feb10/12 and on Feb 12 I payed $398.89 in Salt Lakr cIty at Firestone . They checked th e other tires and the back tires read 2/3/0 for both. How is it legal for a car dealer to sell a car with tires that are not safe?

I would never buy another car from Plaza Motors ever.
Posted by Roger Roberts on 2013-02-23:
All cars sold by a dealer in Arizona must pass inspection. If a. Buyer says a car will pass inspection does joy know the car passed inspection by the department of revenue in Arizona. He would ak for the inspection he was required by law to be given in the first place. Never trust a buyer after fou months then he blames the selling dealer. The buyer had many pictures to look at online and could have gone to the dealership and inspect the car in person but he did not. Seems to me buyer remorse. More than bad car. Buyer remorse is the main reason for bad comments. If a dealer was this bad an attorney would take the case anytime BUYER REMORSE.
Posted by LMathews123 on 2013-04-25:
I actually have multiple complaints.
1 - I purchased a vehicle and the sales rep advised I would have my car by April 19th, 2013... after rushing me for the payment and receiving teh payment, the sales rep went on a vacation before completing the transition and having my car shipped. I did not get my vehicle till April 22nd, 2013 after they told increased the shipping cost by $200 (after receiving my total payment and telling me I had no further expenses).
2 - Before I received the car, the sales rep told me there were no major scratches or issues, other than normal wear and tear. When I received the vehicle, it had Transformer symbols carved in to the paint on the hood. The transporter even pointed them out on the transport form, which the dealership signed. When I told the sales rep about it, he essentially said I was lying, that they were not there, and that even though the major scratches were not disclosed in the advertisement and description, it was my issue to deal with.
3 - When I asked to speak with the manager, who I had to deal with while the sales rep was on vacation, the sales rep said he was busy and did not want to deal with me. I demanded to speak with the manager, and the sales rep told me to have fun on hold, then placed me on hold for over 20 minutes till I hung up.

And after reviewing the pictures online, they werew all taken at an angle where the reflection from the sky made the carved transformer symbols unnoticeable.
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Do NOT Buy a Car From This So Called Dealership!!!!
Posted by LMathews123 on 04/25/2013
TEMPE, ARIZONA -- I actually have multiple complaints.

1 - I purchased a vehicle and the sales representative advised I would have my car by April 19th, 2013... after rushing me for the payment and receiving the payment, the sales representative went on a vacation before completing the transition and having my car shipped. I did not get my vehicle till April 22nd, 2013 after they told increased the shipping cost by $200 (after receiving my total payment and telling me I had no further expenses).

2 - Before I received the car, the sales representative told me there were no major scratches or issues, other than normal wear and tear. When I received the vehicle, it had Transformer symbols carved in to the paint on the hood. The transporter even pointed them out on the transport form, which the dealership signed. When I told the sales representative about it, he essentially said I was lying, that they were not there, and that even though the major scratches were not disclosed in the advertisement and description, it was my issue to deal with.

3 - When I asked to speak with the manager, who I had to deal with while the sales representative was on vacation, the sales representative said he was busy and did not want to deal with me. I demanded to speak with the manager, and the sales representative told me to have fun on hold, then placed me on hold for over 20 minutes till I hung up.
     
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Posted by trmn8r on 2013-04-26:
It sounds like you bought a used car sight unseen. That is risky, in my opinion, even with a reputable dealership. Once I put a deposit on a new car that had to be transported from another dealer. When it arrived there was damage. The dealer did the right thing and returned my deposit.

With a used car, there are too many ways for the customer to be taken by undisclosed or "unnoticed" issues.
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