PUEBLO, COLORADO -- Last evening (peek dinner time) my wife and I ate at the South Pueblo, CO location. It was not bust at all with only 3 other customers there at the time. I ordered the 3-piece meal, my wife the 5 piece chicken tenders. My drum stick was the size of a quail's, the thigh equally small, and the breast portion was extremely dry. My side dish, the Cajun rice was nothing but mush. My wife's chicken tenders were cold and tasteless. I walked up to the counter to bring this to the attention of the manager on duty but she just ignored me and walked back to the kitchen. Needless to say, we'll never eat at Popeyes Fried Chicken again. They were my favorite chicken restaurant, but not now. Also, the tables weren't being cleaned, but there were 6 employee's on duty at the time. Three were on their cell phones the entire time we were in the restaurant. 6 Replies - Latest reply on 12/13/2011Add reply
Went to Popeyes in Firestone co last evening specifically for the advertised crawfish fries and biscuit they didn't have that item and were out of chicken tenders. Perhaps you should check the management of this store. 3 Replies - Latest reply on 11/21/2011Add reply
Popeye's always has fast friendly service and their spicy chicken is the bomb! Their Jambalaya is very good, too, but not quite spicy enough.
1 Replies - Latest reply on 10/17/2011Add reply
Best fast food chicken available!
Everyone at Dennis Regling's Wonder Shows enjoys it when we are on the road. Thank you Popeye's
I really enjoy Popeye's food, however, I rarely choose the "combo" at any restaurant. I regularly visit 3 different Popeye's locations and the pricing is never the same. When I don't want the fries I have been told at some locations that the price is the same with or without fries. When I want a substitution the prices always vary. When I ask about this I get told that the computer system cannot manage changes (ha! ha) or that prices are not reduced with ommissions. I have talked with other customers about this and some have told me they limit their visits to Popeye's unless buying large amounts of food for gatherings. At this time it is important that all businesses develop standards for fair pricing. 3 Replies - Latest reply on 08/21/2011Add reply
MASON, OHIO -- Walked into Popeye's location and stood at counter for 10 minutes with no response. My wife tried to get workers' attention by saying "excuse me" , with no reponse from employees standing four feet away. I asked the question if they were still taking orders, or if you had to go through the drive-thru. The "shift manager" barked that they were busy and if we did not like it she would ask us to leave. Her co-worker tried to cover for her and explain what she meant. All I know is what she said, and we asked for a number to call to report her performance. We did the number accompanied with several smart remarks. I hope the owner gets this feedback and takes appropriate actions. This is by far the worst customer service I have experienced. This coming from a "shift manager"? Don't worry about asking customers to leave, I will not be back nor the people standing in line behind me.5 Replies - Latest reply on 06/13/2013Add reply
I brought my son who is in a wheelchair to eat at Popeye's in sulphur Louisiana and though they had A ramp the seating was not handicapped accessible. It was extremely hard to seat him at A table. I had to hold the swivel chair that was nailed down to the floor just to get him through. This has to be fixed for all special needs to be able to eat there.
2 Replies - Latest reply on 07/27/2011Add reply
Thank you from Louisiana.
GALVESTON, TEXAS -- Mother's Day I thought we'd stop at Popeye's @ 3027 Broadway St in Galveston, TX 77550 so we went through the drive through and the young lady said "welcome to Popeye's may I take you order"? so we ordered 2, 8 piece meals and the young lady said it would be a few minutes, so I said I'd like to get a strawberry soda while I wait as I was driving off she said something about the chicken would be ready, which I really didn't care it was hot and I wanted a strawberry soda still. So when we drove up to the window she took my money gave me my change and receipt on the receipt I notice she didn't charge me for my soda so I knocked on the window and looked in the window as they looked at me they then turned back around and act as if they didn't hear or see me, so when she came back to the window with my chicken I told her that I had asked for a strawberry soda and she said we will have to charge you for it") did she think I was asking them to give me a soda? when was the last time they gave away anything for free? so I told her that I had ever intention of paying for the soda.
8 Replies - Latest reply on 05/09/2011Add reply
I gave her 2 dollars and she didn't want to take them at first but, I insist that I pay for my drink. the same young lady had took my son's order a few days earlier in the week she had this look on her face like she was ready to give attitude her whole shift. When you try and call the 1800 number for these places they half the time work.
Almost every time I try to go to Popeyes they either close before time or run out of chicken. I purchased 2 piece meal for lunch at work and got 2 wings I work 11-7 and could do nothing about it at 2 in the morning. 4 Replies - Latest reply on 03/02/2011Add reply
PELHAM AL -- I would like to compliment the Popeye's Chicken location in Pelham, AL, for a most pleasant experience today. I called in a carry-out order, not a standard order, with extras of this and that, and a chicken piece substitution. The young lady, Charlotte, who handled my order by phone, was very polite and cheerful. I saw her when I picked up my order, and she was just as pleasant. Even with all the extras & substitutions, she filled my order perfectly. I have not had an experience at other Birmingham, AL, locations of Popeye's. I felt this store and personnel should be commended. Thank you. 7 Replies - Latest reply on 01/29/2011Add reply
Popeye's manager on fennel st. Hamilton on. is really rude, he is racist and has absolutely no peoples skills. WHY IS HE A MANAGER??????? 1 Replies - Latest reply on 01/01/2011Add reply
CALUMET CITY, ILLINOIS -- THE POPEYES CHICKEN ON 4 W SIBLEY BLVD, CALUMET CITY, ILLINOIS IS THE CLOSEST ONE TO ME. EVERY SINGLE TIME I GO THERE THEY ARE ALWAYS RUDE! SO DIRTY! AND EVEN ANSWER BACK TO CUSTOMERS.
FOR EXAMPLE, ... read full review7 Replies - Latest reply on 07/16/2010
WINTER HAVEN, FLORIDA -- We went to the Winter Haven Florida Popeye's back in May, 2010. The woman who took our order had to have had the worst attitude and overall worst customer service than anyone I've ever run into. I thought we were on hidden camera she was so rude and lacked any type of people skills. The woman was so rude that she made you feel scared to even order. The employees were yelling and fighting with each other while people were placing their orders. Where was the manager? The food was not good at all. Extremely greasy and seemed undercooked. One person tried to get his money back because of the bad food and an argument broke out between the employees and the customer. Stay away from this location unless you want to be treated like you are bothering the employees by placing an order and the fact that they have to put it in a bag or on a plate for you. All I can say is that I can't believe that Popeye's employs people like this. Add reply
I went to this restaurant to get chicken to take home. there was no one in line, I stood there for ten minutes waiting for someone to acKnology my presence, no one did. there were five employees, they all looked at me several times but no one said a word. I finally left. 8 Replies - Latest reply on 06/26/2010Add reply
I'm blown away by all the negative reviews! I've been to Popeye's in TN, MO and KS and the one I go to regularly in KS is outstanding! While the service is fairly slow, I attribute that to getting fresh chicken.
12 Replies - Latest reply on 06/11/2010Add reply
Their Biscuits are the sh-t, their Chicken is always good and the red beans and rice are as good as you can get anywhere.
And I am not a fast food person. I don't do McD, BK etc. but I have to get my Popeye's fix.
Your store #5928 charges 25 cents for each extra one. I ordered 10 strips and was told I could only have 4 honey mustards. I ask for two more and had to pay 54 cents. I think I will start buying at KFC. 12 Replies - Latest reply on 04/05/2010Add reply
Worst Employee Service
Im an old employee that worked at Popeyes at the 9100 jane and ruhterford road near vaughnmills. I have to tell you, I'm never working for another Popeyes again. The whole store is a disaster! I wish ... read full review9 Replies - Latest reply on 02/26/2010
After watching 6 commercials for 8 piece shrimp for $4.49 I went out of my way 2-22-2000 to get some at the Eddystone, PA store at 1530 Chester Pk. THE CLEARK TOLD ME THAT THEY WERE OUT SO I ASKED IF I COULD GET THE OTHER SHRIMP FOR THE SAME PRICE SINCE I ONLY HAD $6.00 ON ME. The clerk said no way. I won't be back 36 Replies - Latest reply on 02/23/2010Add reply