ST. LOUIS, MISSOURI -- Almost every piece of jewelry that I bought from this company has turned a really strange color. I've not paid anything less than $50 for some of these items. They are tarnished beyond recognition after such a short time. The bracelet is tarnished and the charms fell off. The paint is peeling off the colorful necklace. My costume jewelry from Walmart lasted longer.
Have you contacted your jeweler? If you have a peeling issue that would be considered a manufacturing defect and Premier will replace my it for free within 60 days of purchase. After 60 Days only $7 and it will be replaced with a brand new one.
The “tarnish” or funny color sounds like a sign that it's dirty and needs cleaning. If you follow the cleaning and care instructions you might be pleasantly surprised.
I share with my customers how to clean and care for the jewelry just like you do your clothing, car, etc.
If you allow your jeweler to help you with your jewelry she can help you solve the issues.
If she is no longer with Premier then you can call them or go online and find a jeweler close to you that will be glad to help.
Kristie B in Georgia
WASHINGTON, PENNSYLVANIA -- From beginning to end my experience with this company was a nightmare. I went to a party for a friend of mine who I believe was either friends with or related to the sales lady at the party. I booked a party only to help my then friend at the time and because I booked a party I got a free scarf.
In the time between that party and about a week later I had to change the date of the original party that I booked due to family circumstances and I had reached out to the sales representative to let her know that I would keep her updated on a date that would work better and I was told if I never intended to actually have a party then I shouldn't have booked one and that I am responsible to either reimburse her or mail her back the scarf that I was given.
Also in this time while all this was happening the friend who had the original party whom I'm not friends with anymore was also messaging me basically harassing me to come up with a new party date as soon as possible when I never even told my friend at that point that the party needed to be rescheduled which tells me that everything that I was doing and or saying was being gossiped back to my ex-friend whose business none of this issue was.
I replied back to the representative to know that I never said that I wasn't having a party. I only had to move the date (to avoid confrontation). Every day from that point forward I received endless text messages, Facebook messages and even messages from my friend harassing me about the party. I was harassed every day about how the invitations were coming, how the headcount was coming and if we were still on for the party EVEN ON THE DAY OF THE PARTY.
When she arrived at my house she had asked me several times how many people I was expecting to the party when they would be there and rushing through everything. When my guest did arrive she just stood in the front of the room and stared at everybody almost like expecting us to do something. I've been to several similar parties in the past before and the hostess is always had some sort of interactive thing planned for the guests and she had absolutely nothing most of the time at the party. She just stood there.
I ordered enough food to feed everybody and well everybody was eating in my kitchen. She just stood in my dining room and did not associate with anyone unless they associated with her and she just had a very stuck up attitude towards my guests as if she had something better to do.
Everybody that came to my party spent a very large amount of money on their purchases and because their purchases determine what I got as far as a discount on mine I had to wait until the end until everybody was paid for and when it came to me being able to pick my items I had almost $200 worth of free items and three half priced items that I could have picked from and I picked three items that ended up only being half of the volume of the free items that I was allotted but I was told that I owed almost $30 for one of the items. When I asked for clarification I was looked at like I was stupid and really got no clarification.
Also while I was trying to decide on what I wanted she was already packing up everything and heading out the door basically and told me if I didn't get enough time to look she was just going to leave me a book and I can use my credits later so I just let her leave and a few days later I sent her a list of the things that I wanted. All of which still only adding up to the free credit that I had available so realistically based on the items that I packed should have only owed her maybe around $20 or so dollars but I was told I owe them $50 and once again it seems as if she picked and choose which items she thought should be half price and free.
Again to avoid confrontation and partially from me assuming that only certain items may have qualified to be free items I said okay and due to me knowing where she lived because she gave me her address to mail that scarf back. I asked her if it would be okay if I brought over my debit card and just ran it through her Square Reader and she said yes or we can do the transaction over the phone at the time.
I said okay. I would have to call her back the following day to do that as I was not going to pay or give my credit card information over the phone. Unfortunately that week we were unable to work anything out as far as getting the payment made and I actually had lost my job in that week was as well.
It was told she was unable to close my party and all my family members orders until I paid and I understood that and told her I have lost my job that I would need to try and figure something out and I would get her money. However I was not doing it over the phone. I made more than one attempt to go to her house and pay through her Square Reader and she was insistent that I pay with my card over the phone.
The last day I tried to contact her to pay for the items at her house. I was not contacted back until 11 at night and she said she was too busy to respond to me and then I could just call her with my card information or text it to her. So from the aggravation of not wanting to pay over the phone and being ignored when I made attempts to go to her house I told her to just close my order and put everybody else's through being that they did pay for their stuff and she said okay.
This was just recent so we will see how long it takes to get our items in such and just as a side note as well during this whole altercation my friend was constantly contacting me as if she was part of the conversation that me and this rap had every time we spoke which to me is extremely rude especially considering that the other friend did not even attend the party and when having a party like this your Hostess should not ever feel like they have to tell the guests in attendance of the party specifically not to book a party with the sales representative.
However I made sure I told all of my guests from the very beginning not to fall for her tricks. This is a Christian-based company and I feel that they should pay attention to the type of reps that they let represent their names because this one has ruined it for me completely I will never have a party with them or even attend one for them ever again!
I am so sorry that you had a bad experience with Premier Designs. Please know that the majority of reps are good people who run their businesses with integrity and grace while living up to the companies standards. Please contact the home office with any complaints and they will be happy to listen. Again, I'm sorry things didn't go well.
IRVING, TEXAS -- I recently got invited to a Premier Designs party. The hostess I use to be cool with invited me & I just went to show support. She said that all her friends bailed out on her at the last minute. Me & my husband let her know that I wouldn't be able to buy any jewelry at the party because we are on a tight budget. Well she told me that was fine. Not to worry about buying anything. So I went to it the next day & boy was I sorry! It started off fine until the woman that invited me made fun of my name after calling me up to volunteer for one of her presentations. I was embarrassed but tried not to show it. So then the presentation continued.
After the party was over I called my husband to come pick me up. The woman that is over her noticed that & started drilling me about hosting a Premier Designs party. Then the woman that invited me (the hostess) joined her in it. I went to explain how I really don't know anyone around here. That it wouldn't be possible for me to do that. Well another woman at the party asked me if I had Facebook, then told me about making an event page & inviting people to it. I figured that sounded fine. So I let them know that I wasn't sure how successful the event page would go, but I wouldn't mind trying it.
So I talk with the hostess & explain to her that I'm really not sure what to do. She told me she'd come by my house the next day & help me out with it. I said ok. She gave me some catalogs & order forms. I asked her about if she'll need them back after the event passed. She told me she would because they make her pay for all that. So I wanted to make sure to get them back to her.
Well when my husband finally showed up I went to leave. As I was walking out the door the woman that was over the hostess called out to me loud in front of everyone there if since my husband was here if I was talking to my husband about some earrings I liked to help the hostess out with her party. I was so embarrassed & felt like a deer caught in headlights. Everyone that did attend this party stared at me. I just told her I couldn't afford to & left. Well after that outburst happened that was the deal breaker.
Earlier this evening I brought back the stuff to the hostess house. Just told her I looked it over & won't be able to do it. So it's been a pretty awkward weekend for me. The jewelry looked nice. Not sure if most of these Premier Designs parties go this way? I just know from this experience I will never again go to another catalog party of any kind. That's not how you treat people period.
Just puts me in a weird spot because both of our husbands are friends with each other. I hung out with her in the past & was shocked at the side of her I have recently seen. She use to seem nice. So out of respect I am leaving out people's names. Also what town & state this took place in. This didn't happen in Texas, but I put Irving, Texas since that's where I've read this company started from.
I was asked by a co-worker to purchase jewelry from her jewelry show catalog. I looked through the catalog and saw a beautiful watch. One that looks like a Michael Kors watch I had seen. I paid her $99.00 for it and waited excitedly for it to return. When it came back she gave me a box with the watch inside it. I did not look at it right away because I was so sure it was the same watch as I had seen in the catalog. To my surprise! When I opened the box I was in total shock!!! It wasn't shining it was dull and the stone looked fake. I was so disappointed. Never again will I order anything from this company. I will not ask for a return because I know I will get another fake piece of jewelry.
ATLANTA, GEORGIA -- I have to say, the remarks and "reviews" here are not of the company I am very familiar with. There are many jewelry companies out there with the name Premier Designs. Unfortunately, the people reviewing "Premier Designs" here seem to have completely mistaken the company out of Irving Texas for one of these. The Jewelry is always exactly as shown/sold either at a home show or out of the catalog. It is high quality and has a 100% replacement warranty. It has the highest level of gold and silver plating in the industry.
The confusion for many of these reviews is probably the jewelry the hostess/jewelry associate gives away as door prizes or gifts. These ARE NOT Premier Designs Jewelry and most often cheap giveaways for games and such. No self-respecting Premier Designs Jewelry Lady would ever misrepresent the jewelry line, and in the 11 years I have purchased their jewelry I have NEVER been disappointed.
Other instances of "reviews" here are most likely disgruntled women who could not make a go of the business either through not trying or not learning how. Plus many are probably competitors. Before making a decision on this company, research thoroughly. You will find the opposite is true for most of the negative reviews here.
TEXAS -- I went to a party hosted by Premier Designs associate salesperson Nicki ** in Huntsville AL. The party was hosted by a friend of mine. I ordered a pair of earrings & was charged a shipping fee so I expected the jewelry to be shipped to me. But no Nicki charged everyone a shipping fee & had the jewelry mailed to herself. Didn't even deliver the jewelry to the person hosting the party. My friend had to drive all the way to Nicki's house to pick up the jewelry. I will never go to another PARTY HOSTED BY PREMIER DESIGNS & their jewelry is way overpriced. Poor business!!!
IRVING, TEXAS -- I attended a party not because I needed jewelry but to help out a young gal. I should have simply given her the money. I ordered the "leather" necklace and "leather" wraparound bracelet. Cute designs. But they stink. Can't get rid of the smell. I called the company who said they get their jewelry from several places including New York. I told them the smell is like when I was going to buy a picture frame from Kohl's that was made in Thailand. Same smell. The lady who answered the phone kept telling me to go to my rep, which I said I wouldn't do.
I told her I wanted my answers from the company. I repeated my question several times: "How do I get rid of the smell?" Her answer was to hang them on a door for a while. She said they were made of "treated" leather. I asked what they were "treated" with? She had no answer. I told her I understood she couldn't answer my question, so I gave her my name and phone number so someone could get back with me. Think I'll ever get an answer? My bet is absolutely not.
The wrap bracelet to which you are referring to is authentic leather. It's treated to protect the leather. I'm sorry you had a negative experience, the thing to do with that situation would have been to contact the jeweler and she would have taken care of it for you asap. We can't help unless we know there is a problem.
That is my top selling piece, I sell literally hundreds of them and I never have heard that complaint. To put down Premier's Jewelry as a whole is inaccurate.
We are here to serve, if you are in need of service any jeweler would drop what they are doing to help you out!
DALLAS, TX -- This company takes advantage of women and they should not be allowed to do what they do. The startup fee is crazy expensive and doesn't even include samples- those are extra. The pieces are GARBAGE. They are NOT MADE IN THE US. I emailed Premier and asked them specifically and they would not answer my questions but skirted the issue. The pieces fall apart constantly and for a $50 necklace I would expect WAY more. Save your money and go to a jewelry store and buy something that will last.
They make jewelers pay for MANY things like credit card fees, fees for each show you hold and then encourage you to keep buying more samples and more products and before you know it, you have made NOTHING. I was a designer in Premier after a year and had 10 people under me. I sold over 30,000 my first (and only) year. It is an absolute scam. Stay away from it.
After one year with 10 people under me, I barely made anything. They also fail to mention the $490 self employment tax that you will have to pay the feds. You pay for all return shipping (which is a lot because the pieces are JUNK). And they rope you in with numerous brainwashing phone calls and "rallies" and trust me, they are good at brainwashing you into believing you are selling a good product and "enriching" women's lives. You are basically overcharging people for an item, scamming others into joining the company and it's all about pressure, pressure, pressure.
I couldn't sleep at night thinking about the tactics this company pushes on weak women. And that is it, they prey on weak, low confidence, low self esteemed women who they can rope into doing this "wonderful business." It is all garbage. I could not sell another $5 necklace for $50 if I had to save my life. I felt awful charging people these prices. I am sure that Premier will find these posts and delete them, but I will keep posting them so people know the truth- it is freedom of speech after all. It is not 50% profit that you make - bottom line. And they don't allow you to sell online at all either.
They push you to ostracize yourself from friends and family with their "book a thons" and pushing you to ask, ask, ask for people to have parties and buy jewelry. They teach you that no doesn't mean no. It means not now. Really? I don't think so. The people at the very top are getting very rich from this so yes it is a pyramid scheme, even though they will tell you it is not and give you a handout showing you why it isn't. BS - it is a pyramid scheme. If I was a designer and that's the top 3% of the company and I made a measly 9,000 this year - then tell me how it's not a pyramid scheme?? BS - it is a pyramid scheme.
Luckily, I am a well educated person (a teacher) and I was strong enough to see through the tactics and the fake-ness of it all and I got out. I wasn't going to pay my $350 renewal fee. No thank you Premier, you can take your business elsewhere, to prey on a weaker, less educated woman who needs some confidence. I've got all the confidence I need in life and I know that I DON'T WANT TO BE A PART OF A CULT LIKE THIS!
I have purchased a lot of Premier Designs Jewelry over the past several years, through attending parties, being a Hostess for parties, and from eBay sellers. Unfortunately, I would have to say that I have been disappointed with the overall quality of the jewelry. I love the high-fashion designs and the opportunity to view the latest trends in fashion jewelry, and the sales reps are generally motivated, reputable, and knowledgeable about the jewelry line. They seem to genuinely believe in the product and the company.
I don't believe that there is any scam involved with this company as far as the sales reps are concerned, and the company itself has been in business - and from what I have read, debt-free -since 1985. That said, the actually quality of the jewelry varies tremendously between each piece in the product lines. I have had several pieces of jewelry break (links, clasps, lines of beads) before I even had the chance to wear it, and some of it tarnished easily with normal wear - by this, I mean normal wear for high-end fashion jewelry, not worn every day or even every week.
I have been greatly disappointed, because I LOVE the jewelry and just wish it would hold up better! Even with the company golden guarantee, it is often not convenient to return it to the company for a replacement, and if you buy a discontinued piece on eBay, the golden guarantee does not apply because the sellers are not - or are no longer - representing Premier Designs.
Considering that each representative who sells Premier Designs makes a 50% profit on each piece of jewelry, it's easy to see the necessity to have it manufactured fairly cheaply, and the cost of metals has increased greatly over the past few years. Premier Designs was intended to provide busy single women and especially single moms with an opportunity to supplement the family income and have fun at the same time, while setting ones own hours by booking home parties.
I would expect this jewelry to hold up at least as well as the average department store fashion jewelry I buy at Target or Macy's... but in most cases, it does not. It seems that the older pieces I have purchased (from the old line prior to 2003) were of higher quality and have lasted longer.
Perhaps they use different companies for manufacture of the jewelry, and there is tremendous variation as far as quality control? Or the materials themselves are cheaper.... I am not sure, but at any rate, with the recession we are currently in and people not having a lot of disposable income, I would think that QUALITY would be the most important thing to Premier Designs - the company name and reputation is at stake!
It is disappointing to receive a beautiful piece of jewelry and have it break or disintegrate after wearing it only once or twice. The last two pieces of jewelry I have purchased, one a bead necklace and the other a bead bracelet, broke almost immediately after purchase - with careful handling! The line of beads snapped and all of the beads went flying off the nylon string.
If you are thinking of purchasing Premier Designs Jewelry, especially the newer lines, be aware that it might not be of the quality that you would expect, and be prepared for having to have it replaced, or eat the loss. Be careful about buying on the internet on eBay, because generally there is no guarantee on of these pieces - often a representative is selling her own collection after getting out of the business, or reselling items she bought in bulk. I LOVE THE JEWELRY!! Just wish it all held up better.... with normal wear and handling.
GRAND RAPIDS, MICHIGAN -- I bought a necklace a year or so ago, it has broken with normal wear, I went to a party and asked if she would be able to send it back for a replacement for me. She told me "No." I would have to buy a new one. This made no sense. I was told by the lady I bought it from that there is a lifetime warranty on ALL jewelry. I'm fixing to call the company in the morning to get it replaced one way or another.