SALT LAKE CITY, UTAH -- Complain to your state attorney and the FTC... Otherwise they will never be brought to justice. Also your State's Department of Financial Institutions and the Justice Department. If you look up online there are hundreds people with complaints. In June of 2008 I purchased a Ford F150 from Riverview Toyota a Larry Miller Company. Upon signing the loan agreement I was never advised that it was a no grace period loan.
My loan is at a 21% interest rate which is supposed to decrease with on time payments which I made for the first year of the loan and this rate never decreased. At the time of signing, I was asked to provide a list of references; I did not authorize them to contact any of these people for any reason other than a personal reference. I have never been 30 days past due on this account. They call demanding payment before the payment is even due.
Recently, my April 14th I had set up a post dated payment. This payment did not go through because there was an unauthorized transaction to my bank account. I advised them. That while this was being cleared up with my credit union I would not be able to make the payment until June 5th. I had just started training for a new position at my job and I was unable to use the phone so I emailed them and spoke to one of their reps. (I have copies of the emails.) I had in the past advised this company they could not contact me at work. This company is harassing me, my family, my friends, my work, and calling my neighbors that are not even listed as references.
They threaten me with taking the truck, they tell me they are sending me to collection, and they do not give up. I am unable to produce money prior to my paycheck. This will not change by them contacting me a 100 times a day. I am still not 30 days past due. The debt collection techniques of Prestige Financial Services are harassing and if I am not mistaken illegal per the Fair Debt Collections Practices Act.
I requested that they send me a copy of the actual Loan application and my authorization to contact references. They have never sent me this information and Larry Miller Riverview Toyota was only able to provide me with a copy of their papers not the actual loan with Prestige Financial Services. They never gave them to me at the time of sale and they are refusing to give them to me now. Something has to be done about this company, I looked them up on the BBB website and they have 122 complaints in the last 36 months and 51 closed complaints.
On Ripoffreport.com they have many, many complaints all people who are experiencing the same sort of harassment. Please help me; I don't know what to do anymore. The salesperson at the Dealership should have made it clear that the loan had a no grace period and provided me with a copy of the loan papers. This is Predatory Lending Practices from both the Larry Miller Companies – Riverview Toyota and Prestige Financial Services.
I am contacting you in hopes of having this documented so that if you receive more complaints you will take action, so that you are aware of the type of companies these are And so that you can provide me with some assistance in having my loan documents sent to me, stop the harassment of my references and myself, and advise on what I can do To keep my car until I am able to find a refinance option to get away from this unethical, immoral company.
BARTOW, FLORIDA -- On 02/21/08 I rec'd this call from Prestige who I have a auto loan through about 8:30 pm. The man on the other end did not say who he was, just ask me my name and started to scream at me. He started to tell me that I was one day late on my pmt (that was due 02/20/08) and that they were going to repo the vehicle. I was so upset because I recently had my husband shipped out due to the military and I was waiting for our first check from the military.
I tried to explain this and he said that because both of our names were on the vehicle that I should pay it. He was so mean and rude telling me I owned them money, that I should just pay it. When I requested to speak to a supervisor he refused and said that my account was delinquent. I could not believe that this could happen, one day late and they are threatening repo. What??? Anyway I'm going to make a report with the Better Business Bureau. I just wanted everyone to know that Prestige Financial is horrible and they will harass you. You will regret taking a auto out with them!