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Princeton Fitness and Wellness


1 Reviews & Complaints

Be Careful, Very Careful!
Posted by Lje on 02/02/2009
PRINCETON, NEW JERSEY -- Look out, once you pay your initiation fee, its gone. Then they bill you for about $63 per month. The facility is overcrowded, the parking lot is very full most days and the equipment is constantly breaking down. I have tried going at most hours during the day, even 5am when they open and there is a line to get in the door. Who wants to wake up at 5am to work up? It was so crowded after dinner, that I circled the parking lot twice, gave up, and drove home. I would not recommend this facility to someone is this area looking for a health club.

When you go and cancel your membership, customer service will tell you that they will stop billing your credit card, but they will go ahead and bill it again anyway. You will probably need to cancel the credit card to stop the billing.

Read Company Response
Company Response on 11/19/2009:
Princeton Fitness and Wellness Center is a beautiful facility with state of the art equipment, aquatics center and over 160 group exercise classes a week. We work our hardest to ensure the happiness of all our members. We prefer them to take advantage and be excited about all of the services we provide. If a member is dissatisfied for any reason, they can cancel their membership at any time with a thirty-day written notification either in person or through registered, certified mail. We have the most lenient cancellation policy in the area compared to other fitness centers. As an employee of Princeton Fitness and Wellness Center, I am sorry this member did not have a good experience, but we do have many members who find our facility a place where they can come to get healthy and change their lives.
     
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Posted by Nick on 2013-05-05:
"30 days written notice"??? I can refinance a house in less time! Why does it take 30 days to cancel?
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