Top Customer Complaints & Reviews:
Upon going to a public storage facility to setup storage for my household belongings I was somewhat taken back by their ethical practices or lack there of.
Today while waiting to purchase boxes at the public storage on Village Drive in Virginia Beach, I witnessed a woman being down right rude, crude and utterly despicable.
Public storage in Fairfield OH. committed a crime and auction my life without any notification except one phone call the day they had the auction.
Latest Reviews:
Excellent ServiceSANTA ROSA, CALIFORNIA -- I have been with Public Storage for over 15 years in many states and I am very satisfied with the service. At present, I am ...
-- Informative Posted by Desserttrail on 03/05/2013
Sensitive Documents Dumped in Neighborhood ParkCOLUMBUS, OHIO, OHIO -- An employee of Public Storage dumped (yes dumped) personal documents relating to Public Storage accounts in a neighborhood park ...
-- Complaint Posted by Kalavinka.3 on 02/07/2013
Rip off and rat infestedBROOKLYN, NEW YORK -- The prices are too high and at the time of moving in my things they informed me that I should move out before the 6th of the ...
-- Complaint Posted by Denesha.whitton on 12/05/2012
Rip Off and Not Professional JAMAICA, NEW YORK -- Never again will I ever use Public Storage or tell anyone to use Public Storage. They are a rip off and the property managers ...
-- Complaint Posted by Natashapierre30 on 12/01/2012
VERY UNHAPPY, NEVER AGAIN - StorageWEST PALM BEACH, FLORIDA -- Though the customer service was wonderful, the place was disgusting! I only had my unit for 2 weeks when I decided to remove ...
-- Complaint Posted by Kendriacartwright on 08/29/2012
UNHAPPY CUSTOMER - UNIT RENTALBROOKLYN, NEW YORK -- Poor customer service especially from the site manager, he refuses to help me, when I Informed him that I had moved out of my ...
-- Informative Posted by Oryhana06 on 07/10/2012
Terrible customer service ever - storage unitSANTA ANA, CALIFORNIA -- I am being charged for a service that I never used or purchased. I used public storage in Santa Ana location. Stayed 2 months ...
-- Complaint Posted by Cyoldas57 on 03/06/2012
Unhappy Customer - Storage Unit RentalCORONA, CALIFORNIA -- I was late paying my rent only by two weeks, due to my being out of town for my job as a long distance trucker. I kept in contact ...
-- Complaint Posted by Thomasa76021 on 12/03/2011