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STARTED SENDING PRODUCTS I NEVER ORDERED
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Rating: 1/51

PLAINVIEW, NEW YORK -- I STARTED RECEIVING PRODUCTS I NEVER ORDERED! YEARS AGO I ORDERED AND HAD A VERY HARD TIME CANCELLING THIS COMPANY IS A SCAM TERRIBLE LEAVE YOU ON HOLD DISCONNECT YOU VERY UNPROFESSIONAL

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Bad Customer Service
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Rating: 1/51

PLAINVIEW, NEW YORK -- I have been a customer for years and I fired them as my supplement supplier. I sent a over order back that I was billed for and they claim they cannot track it so I lose. Do yourself a favor and buy at your local suppliers instead of storing products that you may be slow to use. I am flawed. All the products I purchased from them and got the door slammed on my face. Buyer beware. They send it you own it.

Company Response 06/07/2019:

We are very sorry to hear this and we want to make sure this is fully resolved. We are here to help. If this needs further attention, please either call us at 844-713-7181 or email us at ppresponse@purityproducts.com.

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Sent Wrong Product Because They Are Out of Ingridents
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Rating: 2/51

PLAINVIEW -- I sent for Perfect Multi Essentials (59.00) because it has lots of good ingredients for the eyes. I was sent instead Perfect Multi (39.00) plus a sample I didn't ask for because they say they are out of ingredients, most reputable companies back order when that is the case. I like the products, but I don't like their business practices. Tomorrow I will file a report on Yelp, and the Better Business Bureau. I didn't realize they were taking advantage of so many people.

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HA side effect - high blood pressure
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Rating: 2/51

PLAINVIEW, NEW YORK -- Careful with the HA joint product. It caused my blood pressure to spike.

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Just started taking the Omega 3 and the Vitamin D
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Rating: 4/51

SHARON, MASSACHUSETTS -- Hi all,

I'm just wishing that people would talk less about what there expoerience was with cancelling there order, and more about what there specific experience was after taking the Vitamins. Particularly, the Omega 3, and the Vitamin D.

Thanks

Steven

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Purity Pack/ Super Reds/ Amazing Oranges/ HA Joint
StarStarStarStarStarBy -
Rating: 5/51

PLAINVIEW, NEW YORK -- I have been taking the Purity Pack/ Super Reds/ Amazing Oranges/ HA Joint for 10 years as of this month. I was 35 at the time; I am now 45 and look like early 30's.

Youthful looks do run in my family, but I cannot attribute my youthful looks to that solely. Super REDS and HA Joint are superior products. The fish oil/ CoQ10 tablet in the Purity Pack is essential and the pro-bioitics in the veggie capsule are wonderful.

This was my best investment. Don't forget to exercise and don't use the escalator :)

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Bottom Line...
StarStarStarStarEmpty StarBy -
Rating: 4/51

PLAINVIEW, NY, NEW YORK -- Read and understand BEFORE making any decision and go off on a tangent and rant and rave and complain.
Here is the bottom line ad posted in a response by the Company's Representative CoOrdinator...

"If you have any questions, feel free to call me direct at 516-301-5023.

Thank you,

Joel Joseph
Customer Care Coordinator."

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Unauthorized charge of $184.65
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Rating: 1/51

PLAINVIEW, NEW YORK -- Heard infomercial, received product to try. Did not realize that the products (Maca Super Formula and Vital Brilliance Formula) can cause sudden diarrhea. Very embarrassing at the workplace. Allowed company to auto-ship product, thought the charge would be about $65.00. Surprise! $184.65 charged to my credit card. Needless to say I have to devote a lot of time and effort to get the credit card company to stop payment.

Company Response 01/30/2015:

We're sorry to hear about your experience. Our customer care line is 1-888-769-7873. We hope this was resolved. If not, please call our Customer Care Coordinator Joel Joseph at 516-301-5023.

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My Experience With Purity & Their Products
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Rating: 4/51

CALGARY, ALASKA -- As a company Purity Products has screwed up in their service to me. They've occasionally sent me stuff I've either never ordered, in a way I did not order it, and during periods when I've voluntarily suspended my shipping. The later was usually due to not taking the prescribed daily amount daily while being on the Super Saver program with auto shipments. Each time any of the above happens I find it a pain to have to deal within the first place. On the other hand, each time I've contacted them regarding these matters they have corrected the situation in an agreeable manner. I've dealt with them for years.

These so called "pain" incidences might occur a couple times a year. They should correct these shipping situations so they don't happen. Regarding their product HA (Hyaluronic Acid). Speaking of pains: Years back I would awake in the middle of the night with a sharp stabbing pain in my knee. The regular routine was to get a frozen gel pack from the freezer, go back to bad, put the gel pack on my knee, and eventually go back to sleep. I bicycle and, since knees are important to cycling, I wanted it fixed. I went to my GP, physiotherapy, chiro, had infrared radiation, but they didn't work. (No disrespect intended toward people in these respected professions.)

Eventually, I came across HA as a potential solution. I signed up with Purity Products Super Saver. In two or three months no more pain. I've since bicycled across the continent on a loaded bike. Never have I had a recurrence of that sharp pain, or anything like it, since taking HA. I realize this is designed to be a whining site. I think it's better to solve a problem. Yes, I too would like Purity Products to de-bug their shipping issues to absolute perfection. As it currently stands, I have to ask their customer service agents to fix these things - and they do. HA tablets probably do not cure baldness or poor life choices, but they did fix my issue.

(Speaking of bugs that can be fixed, I think this very site could easily accommodate Canadian addresses.) With respectful regards.

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Beware of All Mega-Potency Products!
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Most companies selling nutrition supplements create marketing programs to exaggerate the potency and usefulness of their products. For example, this morning on the car radio I heard a Purity Products "expert" waxing eloquently about the multi-health benefits of AFX. He stated that this product has 6,000 times the antioxidant value of vitamin C! If that is factual, then this product is possibly poisonous to your body! Whatever antioxidant potency nature created in food for your body is what is RIGHT for your body! That goes for ALL nutrients! Do not ingest multi-potency anything. Need extra vitamin C? Eat more foods containing vitamin C.

The supplement industry mostly sells you synthetic nutrients. They are chemicals. The FDA authorizes the industry to claim ascorbic acid as being vitamin C. It is not! That is a lie. It is merely a single factor of the vitamin C complex. When you consume 1,000 mg of ascorbic acid as vitamin C it acts as a drug in your body. It might make your infection symptoms cease, but it won't answer your body's deficiency and need for vitamin C complex. All symptoms are the body's communication that you have a deficiency, or toxic overload.

Self-disciplined people who do detox programs twice a year, eliminate addictions to carbs and sugar, and consume wholesome foods, tend not to have disease. There are genetic issue exceptions, of course. "Eat to live--not live to eat." "Eat only food that spoils, and eat it before it spoils." This Purity AFX product, and all others in the industry similar to it, are counterfeit - all their study claims notwithstanding. American society has a "disease"-care system, not a "health"-care system. Do you know that the FDA is registered as a private corporation? It is not a people's regulatory agency. It's management staff mostly all come from the industry it supposedly regulates.

Speak to your congress representative about that. He or she may or may not be on the take, but speak up anyway. The entire system is in serious need of detoxification!

Company Response 10/18/2010:

When it comes to antioxidants – the more powerful the better. Like Vitamin C, the AstaREAL Astaxanthin in our new Asta FX formula is derived from natural sources such as salmon and shrimp. Our formula contains 4 mg of Astaxanthin per serving and has also been proven to be up to 6000 times more effective than Vitamin C and significantly more potent than Vitamin E, Alpha Lipoic Acid, EGCG and Co-Q-10! Why is this so important? Antioxidants are nature's way of fighting “free radicals” in our bodies. Free radicals are molecules that are destructive to our cells and tissue. Antioxidants neutralize free radicals, so the more potent the antioxidant the more beneficial it is to our bodies.

As for vitamins, minerals and other nutrients, we agree with you that a person who eats a well balanced diet every day would most likely not need to take nutritional supplements. Unfortunately, for most, eating a well balanced diet is not always possible or practical. For example, according to the Vitamin D council, many people have Vitamin D levels in the winter months that are 1/3 of what they are during the summer months due to a lack of sunshine, which is a natural source of Vitamin D. That's why nutritional supplements are so important, they help fill in the gaps when we fail to get all the nutrition our bodies need every day.

Yours in Good Health,
Lori Michel
Quality Control Manager

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Purity Products Rating:
Star Star Empty star Empty star Empty star
2.1 out of 5, based on 50 ratings and
70 reviews & complaints.
Contact Information:
Purity Products
200 Terminal Drive
Plainview, NY 11803
1-888-769-7873 (ph)
www.purityproducts.com
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