Quiznos Consumer Reviews - Page 3

BLAINE, MINNESOTA -- Received a coupon for Quiznos, Buy one, get one of equal or lesser value. (Blaine, MN. Store) Once there, they say that they are not honoring that coupon but will give me two dollars off the sandwich... YEY! Perfect "Bait and Switch". They had some lame excuse about contract obligations, whatever! With their prices as high as they are for what you get, I will only go there with a coupon! In the future, I now know that Quiznos coupons are no good (fraudulent), so they will immediately go in the garbage.

Therefore, I am done eating at Quiznos. If there's coupons out there advertising for YOUR establishment, at least honor YOUR coupons for your customers and take your complaint up with headquarters if youre too cheap to comply with the coupons. I was there with four of my co-workers for lunch in which everyone was disappointed with this little scam. Needless to say, I believe you lost their future business also. At least with the "spendy" menu to begin with, you know upfront what to expect to get gouged for, but don't float coupons out there promising "this and that" to lure people to your establishment and then say "oh were not honoring them"... VERY NICE!!!

OREGON -- Quiznos corporate sucks!!!! They are complete morons and should not have jobs in this industry. I recently found out two of my favorite employees from the Sherwood Quiznos were fired by corporate, Caleb and Jessica, for one complaint by a customer. This was the first complaint these employees have ever gotten in their entire time of employment.

Corporate didn't bother to care about about the hundreds to thousands of compliments these employees received for what amazing customer service they have had from this establishment when they were there working and how clean their facility was compared to all other Quiznos and other fast food establishments in the area. No they just care about the one complaint by some bored old lady who decided to write to corporate about these wonderful people... I drive from Washington square to come see them when I live five min from the other one.

Quiznos corporate treats their employees like crap and I will never go to a Quiznos again because of this reason these we're two of the best people I have ever had in the customer service world and you are mental for letting them go!!!

VAIL, ARIZONA -- I am a senior and stopped at a Quiznos on Colossal Cave Road off I-10 in Vail, Az. I went to the restroom first but the door was locked. An employee was eating a sandwich and saw me, she told me I had to have a key and it was at the counter. I waited for someone to acknowledge me at the counter and finally he did. I asked for the key to the restroom and he asked if I was going to purchase anything. Well that shocked me, I have never been in an establishment that ask me to purchase something before I could go to the restroom.

So beware, if you're not going to purchase something at Quiznos, don't try to go to the restroom. However, if you go into the DQ next door, they will be glad to serve you, you don't have to have a key for the restroom and you won't get embarrassed.

I printed out coupons for any sandwich, chips and drink for $2.99. When I presented it to the girl at the register the girl told me they are not accepting that coupon. Then the owner behind her came over and asked if there was a problem. When he I held up the coupon he rudely stated "NO... we are not honoring that coupon!!" I asked why not and he loudly just stated the same thing "NO we are not honoring that coupon"!!! No explanation as to why... and just walked away and stared at me. I was so embarrassed by his rudeness that I went ahead and ordered a sandwich but I will never go back there again.

I have heard Quiznos kitten commercial many time. The cats voices on the commercial is so annoying. It's the worst commercial I've ever heard. I just want to throw the remote through the TV every time I hear it. Whenever it's on I mute the TV and leave the room because it's so annoying. I wish I could go the Quiznos headquarters and punch whoever the guy is that decided to come up with this commercial. It's so ** annoying. Then Quiznos decides to come out with another commercial with the cats with their dollar menu which is just as annoying as the first one. Again I mute the TV and leave. I can't stand it.

HURST, TEXAS, TEXAS -- On Mar 4th 2010, my wife and I stopped by a Quiznos located in the city of Hurst, Tx on Pipeline Dr. She ordered a sandwich, I got a sandwich and a cup of chicken soup. The soup tasted odd from the beginning, not quite hot enough? Within 12 hours, I was exploding from both ends! Sick as a dog, shaking sick, sick, sick, sick. I knew it was that soup, no doubt a case of food poisoning. The next day after I recovered (I got angry) thinking... I paid money, to get that sick. So went in search of a way to lodge a complaint.

Quiznos website will only let you email directly to the store in question, so I did so, lodged my complaint. Then went in search of Corporate Office, finally after a long and tedious search got somebody human on the phone who took my complaint. And here we are almost three months later, and not one single, not one "we're sorry" letter, "action taken" letter, "here a free coupon" (not that I will ever eat there or any Quiznos again). Seriously all I wanted was my money back... my 10$! Wasn't looking for a huge "food poisoning lawsuit". Maybe just a "sorry, we turned you inside out for a night, and here is your money back." But to get "no response at all" feels like a kick in the testicles.

Went back this morning to try to lodge another complaint about their lack of response but their Corporate Office line is nothing but "robotic", "cold", and you can never get anyone human without waiting for half a day on the phone. It's exactly the way they want it, they think (or hope) complaints will just go away.

KAMLOOPS -- I have been a loyal customer ordering from this establishment for a while. I usually work through my lunch hour and order the same thing, salad, sandwich and a beverage. After receiving a lot of deliveries, and enjoying the food very much, I started convincing ALL my co-working staff members to order from there, because they deliver and the food is great. I even convinced those who hold large, long meetings to get delivery from there.

Today when I tried to make an order for delivery to my work place. But after I told her where this order was to be delivered (THE INDIAN BAND OFFICE) I was told I didn't qualify for delivery. All I got to say is, "If you have a problem delivering to the Indian Reserve, it should be stated as such on all the menus each residence on this reserve received from this establishment!!!"

VACAVILLE, CALIFORNIA -- I'm a former employee that worked there about a year ago. I left the establishment because of the manager/owner's way of running the place. All I have to say about the place that the management or only manager is not certified to be running the store. She uses expired sauces for dressings. Believe me she has made the bottles herself stinginess is causing people to stop coming. She has made employees skimp on the meat, the veggies, the cheeses because it cost too much!

So as a former employee and customer I can say proudly I will never go there again ever or to any Quiznos period. By the way CORP should go check out the conditions more often than they do because they are using items way past expiration date like they just change the label or put a new one on top of the old label.

I have actually seen the former manager pick up a piece of bread off the floor and put it in the bread shelf for reuse for a customer's sandwich that just made the icing on the cake. So people if you like Quiznos just keep a good eye and ask if the meats and cheeses are fresh because they could be like 4 days old on account of the location and the business there is HELLA slow. Trust--I used to work every night BORING!!

PHOENIX, ARIZONA -- I work at a Quiznos. My boss tells me to put less meat on the subs that is required. And less cheese. When I'm working with her I do as told. When I'm not working with her I make the best subs ever. I put the correct everything on it and make it worth the money. I have customers that come in when I'm working just to get a sub made by me. I don't agree with my boss at all. She is very rude to customers.

One of the workers once filled someone's bowl of soup about halfway when they weren't looking because it was "to go" and they wouldn't notice. It makes me so angry. We are losing business and I wish I could just take over and everything would be so much better! She is so cheap with everything in the store.

WATERLOO -- The last two visits I had with the Quiznos sub franchise was extremely disappointing. About a month ago I ordered their chicken noodle soup, which is (to be honest) a pretty idiot proof menu item. However, the first thing the soup reminded me of was cat food. It smelled and tasted like cat food. It was horrible. Today, I found their cheese broccoli soup to be equally disgusting. Furthermore, I tried to contact the company to make them aware of my complaint personally, but I was unable to find such an opportunity. I hope someone realizes they are selling terrible products and makes drastic changes immediately.