QVC, Inc. - Page 3

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1.3 out of 5, based on 15 ratings and
45 reviews & complaints.

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QVC Worst Ever
Posted by on
Rating: 1/51
DETROIT, MICHIGAN -- QVC is the worst company I have ever had an experience with. I ordered this item for my boyfriend for Christmas two weeks before Christmas. The item was not even ready to ship until 3 almost 4 weeks later. Then they wouldn't ship the item because I used a debit card card instead of a credit card. This was the worst situation I have ever been in. I will never order from QVC, ever again. There are better sites then this overpriced garbage!
     
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Customer Service Sucks
Posted by on
Rating: 1/51
If there is a problem with your order they only email. I called QVC to see where my order was and they said the only communicate by email. I tried to correct the problem at that phone call and was assured my order now would be placed, however after another two wks never got my product. Called QVC again and they said the problem was never corrected and it would be up to 72 hours before anyone would manually fix it. It's been a month and my order still hasn't even been placed.
     
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False Advertising
Posted by on
Rating: 1/51
CHICAGO, ILLINOIS -- We just canceled our QVC account after many loyal years. Tried to purchases a little giant ladder, their video says free shipping. When I clicked speed buy they charged me $14 shipping, TALKED to a representative and that went nowhere. Then talked to the supervisor that was a waste of time, she said that deal is over. Then they should pull the false advertising.

Do they think the public is ***, she sure acted that way. I can buy at same price from Ebay, Overstock, Sears etc.

She said you could, so I will from now on. GOODBYE QVC!
     
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Paula Dean
Posted by on
Rating: 1/51
NEW JERSEY -- I was a customer, now and then but because of this thing and the stupid stand you have taken I will be going else where for items. Not my choice but your stand has forced me and my fellow sr's to walk away from you.

I would hope this would cost you many monies, but we could be so lucky Paula Dean was onset for that you did what you did you are ( I'm a lady ) words should never come out of a 73 year old's mouth you are =+*^%#}#%^*+¥£ and I mean every word.
     
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5 Star Rating on Poor Products
Posted by on
Rating: 1/51
1200 WILSON DR, PENNSYLVANIA -- I ordered two skin care products and returned both. QVC products are expensive and shipping is VERY slow. I thought I was getting high end quality, but I was wrong. The ratings on my items were 5 star. Skin tanner streaked, yes I followed directions. Philosophy's newest body cream smelled like plastic. Still had 5 star rating but, if you dig way back into reviews I found a lot of one star ratings on the bad smell. Honest rating would be nice.

Disappointed
     
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Posted by on
Rating: 1/51
The Thane steam mop is advertised as steam mop with accessories but the accessories are a separate order and are an additional cost. I don't know how they get away with it.
     
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Pressure Cooker
Posted by on
I have had it for about 6 years. About 3 years ago, the inside bubbled up and is very coming loose. I am afraid to use it. I love it, but it is scary to cook food in it.
     
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14kt gold or fake?
Posted by on
I purchased a 24" 14kt. GOLD rope necklace a couple weeks ago from QVC during one of their "gold" programs. I purchased it on 3 or 4 easy payments of $60 something dollars per month.

When I opened the package and pulled out the chain...I WAS SHOCKED!!! The thing looks like Sterling Silver...IN NO WAY 14KT GOLD!!!! I have several 10kt and 14kt gold jewelry...and it is a buttery yellow. I understand and know the higher up in KT you go, the more buttery yellow it is, and Visa versa the LESS gold kt to you.

WHAT THE HECK QVC?!?!?

     
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Fake reviews
Posted by on
PENNSYLVANIA -- I have begun to check their reviewers on products and almost all the 5 stars only had reviewed that item. They are writing their own reviews to amp up sales. Very corrupt. They also take off negative reviews. Don't trust the reviews or check how many the reviewer has commented on. You will be shocked.
     
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Major Delays in processing REFUNDS; after, receipt of product
Posted by on
After QVC received satisfactory go their product back at their location 6/21/11; I was informed that a REFUND would be issued. I have called 6/21; 6/22/ 6/23/ 6/24; 6/25 checked with bank...nothing; 6/27;6/28 and finally 6/29. I was told that they finally processed this REFUND. What incompetence and misinformation to customers. I informed them on numereous occasions that I required know why there has been such a hold-up for this REFUND. ONLY; 6/29/11 at 5:30 PM after; being very upset over this misguided policy that I found out that a REFUND was being issued today! This is bogus, and totally unprofessional for all the customer service reps that were involved in this misguided deceiption to customers. This policy and practice needs to be looked upon as being illegal. Please, forward this complaint to the proper authorities! I feel that this practice of REFUNDS need to be handled better and more professionally; but organizations like QVC.
     
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