SALT LAKE CITY, UTAH -- I booked a room for my myself and my wife on the site at one price arrived and was quoted a different price. I was given a room that was very musty and dirty. Upon requesting a suitable room I was then moved to a very small and inadequate room for a weekend stay. Upon deciding to stay one night then check-out. I returned from dinner to retire for the night lo and behold this hotel had bedbugs. It was late and my wife was very angry and agitated I requested another room on another floor the front desk reservationist attempted to find a better room to no avail. Upon checkout the front office manager proceeded to tell me that they have been experiencing a significant increase in bedbug activity. He continued to tell me that the pest control company has inspected the room as with the other more than half dozen rooms over the past three weeks. I would never recommend this hotel stay far away. 4 Replies - Latest reply on 12/06/2010Add reply
KISSESSIMEE, FLORIDA -- We made reservations for four two teens and two adults, request handicap access for myself.
1 Replies - Latest reply on 07/28/2008Add reply
Instead of two Queen beds we had only DOUBLE Beds, hard as a rock. But we did have Queen headboards attached to the wall. Forget the advertised Sleep number beds they don't exist. Bathroom open the door hit hits the toilet seat. Tub shower with a high tub wall 30 " high 6 " from toilet. HOUSEKEEPING forget it two people worked on the floor all day but I don't know what they did ?? maybe watch TV in the rooms because the beds were only made 1 day out of 4 and one night we got back from the parks at 11PM to find no clean towels NONE we had handed the dirty towels to the housekeeper on the way out the door as she was ready to enter as we were leaving for the day, Refrigerator was poor in cooling. NO Microwave as promised.
PLUMBING was the pits running toilet, sink filled with water quickly and took forever to go down. Bathroom open the door and the door hits the toilet bowl, Handicap access requested well the tub 6" from the toilet had a 33" height too high for me to climb but they did have a bar to help you climb the wall if you could.
I don't ask much when I travel working plumbing accessible shower etc. clean towels.
None of that at this Radisson.
KISSIMMEE, FLORIDA -- First of all, when I reserved the room thru the Radisson site I was charged a different price then quoted, when I tried to get it resolved, neither the hotel staff nor the reservation center were helpful. Then when I check in and use the bathroom their was a live cockroach right by my foot. The next day my husband slapped a spider off of his head. The bathroom sink was clogged. I explained all of this to the manager and she still charged me about $23 dollars extra off of my deposit, after I had already paid the whole nights stay and I didn't even have room service.....
1 Replies - Latest reply on 11/06/2007Add reply
This hotel stay was the worst I've had. Made Super 8, and Best Western look like five in cleanliness and hospitality. I've worked for JW Marriot! They know what hospitality is over there!
I recently booked a room at the Radisson in Key West, Florida. I only stayed one night. The room was filthy... mold in the bathroom, cracks in the ceiling. The customer service was just as bad... no one gave a damn.
One would certainly expect more from a Radisson Hotel.
Reservations not honored
On June 20th I booked two rooms at the Radisson Hotel in Manchester, NH for August 18th and received an e-mail confirmation of our reservation. After driving three hours to get to the ferry in Yarmouth, ... read full review9 Replies - Latest reply on 10/29/2009
Bad Service / Rooms are bad
SAN JOSE, CALIFORNIA -- 1. Even after confirming room type over the phone on 2 prior occasions, at time of check-in was given a down graded / different room with the option to "pay extra" for an upgrade - very misleading and ... read full review7 Replies - Latest reply on 06/22/2007
Car Broken into in Parking lot
CHARLESTON, SOUTH CAROLINA -- In the early morning of April 23, 2006, our car, parked in the parking lot of the Raddison Charleston Airport Hotel in North Charleston, SC, was broken into, ransacked, and looted of an expensive camera.
Only ... read full review13 Replies - Latest reply on 05/06/2009