Ragnarok Cattery

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Wonderful but Very Sickly Cat
Posted by on
Rating: 2/51
ONTARIO, CALIFORNIA -- I want to preface this review by saying I do absolutely love my cat. He is the greatest sweetest cat with so much personality and it is beautiful. I am saying this because the owner of this cattery is accusing these reviews of being one sided and unfair. Referencing his arbitration clause on some sites with the BBB and such. Well his clause states (more or less) that he is only responsible for a few things (check his site) and specific to those things you pretty much need to get medical confirmation of those things post death of the cat. Most people (given what they signed) will not be covered by his terms and even if they are they have to get expensive testing done to show that he is at fault. So a BBB arbitration is out the window. I want to establish that my cat is awesome and all that I could ask for in a cat before I confirm what the other people are saying here.

My cat has been an adult for some time and barely now recovering from the effects of the poor conditions in this cattery. It had multiple parasites, giardia, several persistent respiratory infections, feline herpes (read still has red drippy eyes for a few days out of every month), and ear and eye infections, It had ringworm as well... It did not have FIP or ear mites though as some said. It had chronic bowel problems following all these GI distress these problems put it under. It was severely underweight for a number of months following adoption because of the watery stool and does not appear as if it will ever grow to the size of a normal ragdoll because of it. Many times I have had to put it on a diet of boiled chicken and oversteamed rice for a few days just to get it to normalize to somewhat formed stool. It's like dealing with a sick child anymore. In general I feed it high quality (read expensive) grain and vegetable free foods though.

These are not opinions, these are facts. This cat went through these things and judging from the other kittens at this cattery, they all looked pretty sickly and in the same boat (okay that right there IS an opinion but my cat was one of the least sick looking at the time of adoption so take that for what it's worth). He will try to play it off calling it other things. Allergies because of the wind etc. Like I said I love this cat. Despite being small it is beautiful. It has the best temperament of any cat I've ever owned, and although I have no other cats right now, I am an experienced cat owner as once upon a time many many years ago I used to shelter and rehome cats before I moved to San Bernardino. In hindsight I should have walked away but this cat really spoke to me and as they say, it chose me. Hindsight is 20/20 though.

Also It had nothing to do with the new environment and rehoming. Having taken care of numerous cats in the past I knew better to give a new cat run of the place. I kept it in an empty walk in closet that has tile that could be steam mopped and changed the litter / washed the cat bed in boiling water 3x a week until this cat recovered. This room was exceptionally clean and dust/chemical free because of this. It broke my heart to keep it more or less caged for many months but I had a feeling when bringing it home that it was sick and needed to be treated as such until recovery so that it would not infect the rest of the house and when I took it to the vet she confirmed my feelings, and thus started a very long string of vet bills. Luckily my vet is very fairly priced.

I am no fool. I am not out to get this guy. I'm sure he must've loved cats to get into this business and I do love my own cat, but these cats are not well. I am sorry but perhaps he is getting too old to properly run a healthy cattery.

This is not meant to be slander, just a fair warning. Please be prepared or experienced if you choose to get a cat from him. I wouldn't suggest bringing one of these cats into a multi cat home. I do think that if these cats can be nursed back to health they are of a great genetics... at least personality wise they are, but also be prepared with all the questions you need to be asking about the cat, it's health, the tica family line, etc. Come prepared if you decide to go with this cattery anyway. As I said in the end I am glad I got my cat, it was just a lot of money and hassle for a cat that costs so much.
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Ragnarok sold me FIP infected kitten
Posted by on
MIRA LOMA, CALIFORNIA -- I bought a kitten from Ragnarok cattery that was diagnosed with FIP by three different vets. I didn't notice a clause on Ragnarok website saying:

"If a problem related to FIP should arise, we will only be liable for a kitten replacement up to 10 weeks past the purchase date in a single cat household, and for a period of 6 weeks in a multi cat household. An necropsy (at the owner's expense) from a veterinarian must be provided to get a replacement kitten. "

Here is what FIP (Feline Infectious Peritonitis ) is:

The breeder admits on his website, that his cattery has FIP problem, I wish I read it more closely, I would never, ever get a kitten from the cattery. My cat is already dead, and I am a heartbroken.

Thanks, Ragnarok, for selling sick kittens.
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Anonymous on 01/01/2011:
This is very sad. It may be too soon for a new pet, but consider adopting a kitten from a local shelter when you are ready. I believe they do more to ensure the health of the pets that are put up for adoption.
jktshff1 on 01/01/2011:
Sad, "I didn't notice a clause" hard lesson learned. Ya got to read the fine print.
JSI put it well....go to a rescue shelter.
Skye on 01/01/2011:
I'm so sorry for the loss of your kitten.
Nohandle on 01/01/2011:
I had to look up FIP, Feline Infectious Peritonitis. Obviously that particular breeder had experienced problems in the past. If not, why even mention it? I also am sorry for the loss of your kitten. Thanks for the warning for others.
trmn8r on 01/01/2011:
I visited the Ragnarok website, and I would never use them to buy a cat. Between the very short replacement warranty (which I saw in passing) on the FIP, and the very obvious "BBB Arbitration Agreement," nope, no way. Why would someone make you sign an arbitration agreement when you buy a cat, preventing you from going to court? Think about it. Lots of complaints online.

Also, I would NOT buy a pet online. It is an invitation to fall prey to breeders who cut corners in the interest of making the most $$$.
CrazyRedHead on 01/02/2011:
I got my kitty from my neighbor. She has a stray cat that had kittens at her home and I took one off her hands. She is the most loving and is a sweety. I don't like catteries and would never buy a cat online as I cannot see or hold the cat in advance. There is no telling what you will get online.
Heartbroken on 08/01/2012:
The sad thing here is that this breeder DOES NOT care and he obviously SHOULD NOT be able to own pets if he does not care they are SICK! My cat died of HCM because of this person. 100% ignorance ... sick that he is allowed to keep breeding cats. The cats SUFFER !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
ragdolls forever on 08/13/2012:
unhonest and unethical breeder ... my cat has died because of this breeders unwillingness to raise healthy kittens!
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Ragnarok Cattery Sold Me A Sick Kitten On 12/11/09
Posted by on
MIRA LOMA -- This breeder needs to be shut down. The cat I purchased for $635.00 has ear mites, a fever, tested positive for giardia and has an upper respiratory infection. As to date I have spent $109.00 + $277.00 and then today another $71.00 to get the issues resolved. The breeder instead of resolcing the issue slanders me and says I am a nutcase and has slandered me and I am hiring a lawyer and want to get a class action lawsuit against this breeder for not only ripping us all off, but to protect the animals health and well being. He refuses to make right of the situation and I am upset that my poor kitten has to suffer all these things because of his negligence !!!!
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madconsumer on 12/20/2009:
when you purchased the kitten, didn't you request to view the breeders vet bills for that kitten? sounds like the breeders was and is not state certified.
Anonymous on 12/20/2009:
Class action for one case of a sick kitten is not going to work.
tnchuck100 on 12/20/2009:
As justthefaxx said, class action is not going to gain you anything. You might recover something through your own small claims case.

Pet sales laws vary from state to state. Most commonly you have 14 days to have your vet examine the pet. However, that cost is not recoverable. The remaining treatment costs are. Recovery would be capped at the purchase price.
PepperElf on 12/20/2009:
hell even when I got my cat from an animal shelter it was sick

I wonder if the pound laws are the same for breeder laws
back in ny when we got our first cat the law required that the kittens were examined by a vet right away and when we picked up a kitten she came with the medical records

for older cats however they didn't bother until you tried to adopt it, then they scheduled the cat with a vet...and you had to come back to pick up the cat

now in VA they didn't care... at least not with the animal shelter. they kill cats that don't get adopted, so they're not going to bother with a vet for them I'm betting. as soon as I had my cat, he was at a vet's within a day or so... and he was sick. poor kitty.
Suusan B. on 12/20/2009:
$635 for a purebred Ragdoll is pretty cheap so that would be my first clue that something isn't right. Ear mites & upper respiratory are very common in cats/kittens and to be honest $457 at a vet is a drop in the bucket. The only way to stop breeders from selling sick animals is to not buy from them. Your best bet is always to go to a local animal shelter and adopt a cat/kitten that needs a good home.
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Selling Sick Ragdoll Kittens
Posted by on
MIRA LOMA, CALIFORNIA -- We purchased a 4 month old Ragdoll kitten from Ragnarok Cattery. I was told to bring cash if I wanted to take a kitten home that day. We could not see where the cats where kept, one kitten was brought out at a time. I picked out one he had brought out and we where on our way. The cat was sneezing the first night we had her. I took her to our very experienced vet the next day and during the examination the doctor discovered the kitten had full adult teeth typical of a 7 month old and yellowish nasal discharge. Additionally, both of her kidneys palpated at less than 1 cm, which may represent future kidney disease. I called the cattery and told them I wanted to return her, on our vets advice, he would not refund our money, we had to waited till there were available kittens again.

A month later I called and was told they had some kittens ready to go. I picked one out and off we went. This kitten was sneezing before we got home. The results of this visit to the doctor, the kitten was 4 weeks younger than we where told, after test results, this kitten had earmites, an upper respiratory infection and giardia. After several month of doctors visits and medications she got over the problems she had been exposed to at the cattery. It has been discovered since then, this cat has one small kidney. AND, as a side note, we could not get her kitten papers to register her, because that records where not being kept up to date.

We did not check out this cattery before we got involved with it, this was a big mistake.
Company Response 11/20/2009:
I don't really understand the purpose of this site. They publish complaints without any documentation. I belong to a group that offers professional arbitration, and PROOF of the issue in dispute is demanded in that process.
I vaguely remember this party, but without definite names or dates, it's difficult to locate complete information. I do not accept personal checks for purchase of kittens. Credit cards are allowed. If the client only has access to a checking account, and no credit cards, then cash is the form of payment.
I do not allow the general public access to the areas where my kittens are raised. The reasons? People have sick animals at home, or they may have visited mutlitple cat "places" immediately prior to coming to my home. So to minimize outside germ contact, I do not allow the public to see where kittens are raised.
I only bring out one or two kittens at a time for a reason. Years ago, I would have many kittens scampering around the home when people would come. But then people began stealing kittens. Once a woman walked outside to have a cigarette, and she purchased one kitten. But when I "counted noses" after she had left, there were two kittens less. One she bought, and one she stole. Another time I had a two visitors from Oregon who said they were on vacation. They came to see the kittens. They decided not to buy. But when I put kittens away, I was one short. I therefore only have 1-2 kittens for viewing, so that I can keep track of kittens, and so that they are not stolen.
The complaint about "size of teeth" has been heard before. I honestly state the age of the kitten to the client, and more than one vet over the years has insisted the kitten was older than it actually was.
Our guarantee is for 3 years against any genetic defect. The client gets a copy of this guarantee and it's clearly posted on my web site. I do not sell extremely young kittens. This client was offered one of the first available kittens. I do not release kittens until 12 weeks of age normally. This kitten could not have been 4 WEEKS YOUNGER than my earliest release date.
Since they purchased a younger kitten, it would have been vaccinated with the standard 3 way kitten vaccine at the time of sale. Some kittens do react to vaccines, and it may take a couple of weeks to recover. No kitten is released if it has any signs of illness. Any kitten that leaves our home is not sneezing, nor does it have diarrhea. A kitten's immune system makes adjustments when getting used to a new home, and this means it's immune system is working properly. Giarrdia commonly comes from water sources, and this is not a problem within our cattery.
Every client is aware that they can use a professional arbitration company to settle any dispute. Every customer signs this agreement to arbitration. Every kitten we sell can be duly registered and records are kept on every kitten born here.
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Soaring Consumer on 02/24/2009:
Report this to the Animal Services Division of your local sheriff's department.
Anonymous on 02/24/2009:
So sad. I'm glad your little kitten is okay now, but a lesson to be had: never buy a pet, always check out the local humane society and rescue a little one who needs a home. They are pretty good at making sure the cats and dogs are healthy before they adopt them out. The humane society will often have pure breeds if that is what you are looking for.
Anonymous on 02/24/2009:
FF, best answer. All of my pets have been rescue animals.
Anonymous on 02/24/2009:
Thanks MissMarple. My pets have all been rescued as well, and we just adopted two little ones a few months ago. It broke my heart to see all those poor cats at the humane society - would have taken them all home if I had the room!
Crown Jules on 02/24/2009:
First of all, I'm also glad that the kitten is okay now and I hope she lives a good, long life and adds much joy to your household. Your first indication that something was wrong, though, should have been when they wouldn't let you see where the kittens were being kept. If they had nothing to hide they should have let you seen the environment they'd been in. As it turns out, they apparently didn't want you to see a cattery full of sick kittens.

I volunteer at a cat shelter and I would beg everyone to please, please visit your local shelter to give a homeless pet a loving home. Rescue animals seem to know that they've been rescued and will love you forever for it.
Anonymous on 02/24/2009:
Crown Jules, you must have a heart of gold.

I'd love to volunteer at an animal shelter. But, I'm afraid I'd bring every animal home :)
Anonymous on 02/24/2009:
Breeders should be stopped until every unwanted shelter animal has a home. I agree with everyone here. Full breds are pretty, but nothing is more beautiful than saving an animal's life. I am glad your kitty is okay.
PS I adopt older animals. They are the ones with less of a chance and I have had wonderful cats, just like my two now.
Anonymous on 02/24/2009:
Indeed, my daughter feels the same way about cows in feed lots awaiting their fate as a patty on a Big Mac. Why do people only get outraged at the slaughter of cute mammals? Cows have feelings too... tasty ones at that.
Nohandle on 02/24/2009:
Marie, I found your review helpful for anyone considering doing business with this company. Many members, myself included, have shelter animals, toss outs, giveaways and any other pet imaginable. Perhaps your warning will alert others as to what you've gone through.
Crown Jules on 02/25/2009:
Thank you, MM. I am a big softie when it comes to the kitties. Believe me, there are plenty I'd like to take home but every time I help an adopter choose and take home a new feline friend it makes my day a little better.
Robin Otero on 05/02/2012:
We have purchased two kittens from Ragnarok over the years. They are beautiful, extremely social animals. When people come to our home, they are blown away because the cats are always there to greet visitors and want to be part of the action. The breeder is a little quirky, and has his own way of doing business, but we would, and have recommended him many times.
Louise on 02/19/2013:
Bought a kitten from Ragnarok 8 years ago. Yes, he came home with a bit of respiratory difficulty. Kittens are like children. Even with the best of care, they're going to pick up a bug or two in social situations. He turned out to be the sweetest, most relaxed cat I've ever had. I've referred two friends to Ragnarok. Two more cats with great personalities. There is a very definite temperament strain coming out of this breeding facility that makes it all worthwhile. So there were a couple Vet bills when I brought him home. So what? He's been fine ever since and a cat who loves everyone. I have no regrets and continue to refer friends to this breeder.
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Sick Cattery
Posted by on
MIRA LOMA, CALIFORNIA -- I was given a pet quality rag doll cat for my birthday. we went to the cattery spent quite some time there and most if not all of the cats had some upper respiratory thing going on.

I choose a cat that had little human contact. but has since turned out to be a sweet heart. but I was told his ears had wax in them and the breeder cleaned them out. a day or so after I brought my cat home he started sneezing. I took him to the vet and had him checked out. he too had an upper respiratory infection and ear mites. 200.00 later I took my cat home, about 4 days later my other ragdoll cat, started coughing. I took them both to the vet.. another 200.00 too put them both on med. this breeders cats are sick and the conditions were unbelievable something needs to be done about this. who controls "home breeders"
Company Response 11/20/2009:
AS per the conditions of this site, "the authors are responsible for the validity of their reviews". So the current post is completely one sided, and without documentation, how true is it?
Every person who wants one of my kittens is welcomed into my home, and about 2 hours is spent on selecting a kitten, doing the paperwork, and educating the new owner about cats and adjusting to their new home. I dispute the "little human contact" of the post, as our cats are handled daily. My cats have a pleasant disposition, as noted by the poster. Cats leave any environment with "well germs", ie, those germs that their bodies are accustomed to dealing with here. Once a cat is exposed to new germs in a new environment, sneezing can result. The well germs can be shared with another cat in the new home also. It doesn't mean that the cat I sold was ill, it just means that the respiratory system of the kitten is functioning normally. What happens when your young child goes to kindergarden? They come home with new germs and share them with the family, and someone in the home now has a cold. Cats and humans have almost identical respiratory systems. I'm sorry for any ear mites, and these are parasites that affect many breeds of animals. If the complaining party had contacted me, I could have assisted them with a portion of their veterinary expenses. No contact, just a complaint posted on this forum. I just saw this post a few days ago. Without customer names or exact dates of purchase, it's difficult to offer any more details.
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adzidek on 06/05/2007:
I know you are upset about your cats and their health, but rest assured that ear mites and upper respiratory infections are VERY common where cats are kept in large groups. When I got my cats, they told us right away that the first thing we needed to do is take them to a vet, especially before introducing them to existing pets in the home. This is specifically to do with ear mites and URI. It is normal, but you definitely should have been informed by the breeder.
iDuckie on 06/05/2007:
As it was said above, this is quite common, especially from a home that is housing a large amount of cats. My mom's 3 cats had this issue. I was lucky with my cat, and she did not get sick when I brought her home. Just be sure to remember, if you had not adopted those cats, they may never know what it is to be loved. You can't put a dollar amount of your kitty's health. I strongly suggest pet insurance, as this could have made the visit much cheaper.
love my cats on 06/05/2007:
Ponie on 06/06/2007:
Please don't SHOUT. It hurts the mites in my ears.
trublu852 on 12/12/2007:
I don't understand why you would take home a kitten if all or most the cats in the cattery were sick.
DebtorBasher on 05/29/2008:
I'm not a cat person...but I checked out your website and I think it's a great site to expose the mis-treatment of cats....good for you Catbuyeradvocate.
catperson82 on 07/17/2014:
trublu851, I know your response is years old but I'm going to answer it anyway from my point of view (I am not the original poster)

I took home a kitten despite knowing that the cats were some level of sick. Although I didn't realize just how sick this kitten was when I got it but I knew they were all sick upon visiting the cattery. Despite that I do like my kitten. I've written a review about it that will hopefully be published. I've been to other catteries, many bengal catteries and sphynx as i love them both... I've never seen cats with puffy purple red eyes and green snot trails 2 feet long, black ear gunk dripping out except for at this ragdoll cattery. I was willing to deal with my sick cat because I liked this cat a lot, and eventually it recovered.... Some aren't willing to deal with that so it's good for them to know that it's potentially going to be a situation they will be presented with.
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