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Raleys


1 Reviews & Complaints

Security sucks
Posted by Reaper218 on 05/02/2010
SACRAMENTO, CALIFORNIA -- My name is danny I'm 19 years old and I was just went to raley's with my g/f(18) her mom(35) and her 2 little brothers(7&11) to buy a home baked pizza. I've been going to this same raley's for about ten years. while in the store there were 4-6 minors asking me if I was 21 to see if I could buy them alcohol. I said no and continued shopping. later on while at the self checkout counter we were confused on how to use our ebt card so it was a little frustrating and taking a long time so my g/f's mom told her to take her little brothers to the car and get it ready to go. when we finally got our purchase over with we walked out to the van to encounter another problem, those same minors that asked me to illegally buy them alcohol had walked out of the store and randomly started to terrorize the parking lot hitting peoples cars and jumping up and down on the hood of cars all in the mean time security was just standing there watching them and I know he saw them because when they got to my car (with my g/f and her little brothers inside) they hit my window and my g/f got out and told the security officer he said he would have to ask the manager of the rayle's store if he could call the police or not. the manager didn't think the minors were enough of a hindorance to call the police. so I had to ride home with two crying boys and the insecurity of not being able to shop at rayley's safely anymore. its ridiculous how a peson can just jump up and down on someones car right infront of security and not have any one do anything about it if I was outside when it happened you know I would've been kicking some butt

     
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Posted by tnchuck100 on 2010-05-02:
It was probably one of society's "catch 22" situations. Minors are creating the problem. The security guard won't act unless a manager says it's OK. He is afraid of getting fired. Management won't deal with minors for fear of a lawsuit.

I assume you did not have a cell phone. Otherwise you should have called the police yourself.
Posted by madconsumer on 2010-05-02:
you, the poster could have called the police. when a minor is asking for people to buy them alcohol, is illegal, and they can go to juvi for it.
Posted by spiderman2 on 2010-05-02:
If someone was jumping up and down on my car and terrorizing my family I wouldn't ask the persmission of a rent-a-cop to call the police. I would take matters into my own hands and do it myself. I see this in so many complaints.....People really need to learn to stand up for themselves. Get a backbone people!!!!
Posted by jktshff1 on 2010-05-02:
+100 spider
Posted by raven2010 on 2010-05-02:
*100 spider!
Posted by Starlord on 2010-05-02:
As both a former police officer and security officer, I can say here that the manager of the store is not using the available security effectively. The manager should lay out the results he expects from security, and that should be, basically, the safety and well-being of the patrons, not the punks causing the problem. The police should be called, the security officer should detain the suspects and act as a witness. The punks should be issued a trespass warning, and if they come back, the manager should demand they be cited for trespass. I worked at a plant that produced popular snack foods at one time, and we were not allowed to even have the very small bags of the product in our lunches. I caught four teens breaking into a semi trailer on the property, stealing cases of product. I called the police, and the management of the snack food company came down on me, stating my having the punks arrested made for ill feelings in the community around the plant. I asked my company to move me to another location, and sent the manager a letter explaining why.
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