RUIDOSO DOWNS, NEW MEXICO -- On Sat July 4th I checked in to the Ramada in Ruidoso Downs. I had a confirmed reservation and a price of $103. At check-in the person on the desk, whom I assume was owner or manager became very upset at my rate, asking me how I got that price etc. However, he checked me in. At checkout next day I was presented with an invoice for $172. plus tax and told my rate would not be honored and that I should take it up with my travel agent or whoever gave me the reservation. Is this how Ramada treats customers? I thought a confirmed reservation and price was just that, confirmed. Is this corporate America at work today?5 Replies - Latest reply on 07/10/2009Add reply
BLOOMINGTON, MINNESOTA -- I was NOT pleased at all with our stay at this Ramada Inn location.
I booked our room online and was pleased when I found it to be GRAND OPENING weekend of a newly remodeled hotel.
This hotel was ... read full review1 Replies - Latest reply on 06/22/2009
EAST ORANGE, NEW JERSEY -- My husband and I stayed at the Ramada Hotel that was recently built about 2-3years ago in East Orange, NJ. When we arrived it was early in the morning around 1-1:30 am, after waking up I felt my phone ... read full review6 Replies - Latest reply on 04/13/2009
If you don't mind...
BRATTLEBORO, VERMONT -- My experiences are too many and too long to post in their entirety. But they have been almost too humorous, if not unbelievable. I recommended the Ramada in Brattleboro, Vermont to guests coming in for ... read full review7 Replies - Latest reply on 10/04/2010
WILMINGTON, NORTH CAROLINA -- I just have to express my dissatisfaction with the room we were in this weekend. When we got there,the room was musty. We went to a nearby store to purchase air fresheners and a candle ( thinking the room had not been used in a while). When we got back from the wedding rehearsal dinner, the pillowcases and comforter was slightly damp. We just thought the air conditioner was acting up. We went to bed because we were tired and it was late.
2 Replies - Latest reply on 08/07/2008Add reply
My husband woke up about 3 am saying he had trouble breathing and we turned the air conditioner off until morning.
When we got up, the room smelled horrible and everything was damp, ( including our clothes that we hanging up to wear to the wedding.) The front desk person changed our room, but still charged us for that night, even though the hallway was smelly too.
WE have both developed a cough and were miserable the next day. The room they moved us to wasn't much better.
I am not writing this to be vindictive, but to earn people who have health problems. This is a safety issue. I have talked to the manager there, but I doubt if anything will be done. Maybe even changing the air filters more often may help.
ST-AUGUSTINE, FLORIDA -- Ramada Inn, St-Augustine, Florida - the dirtiest hotel room I have ever stayed in. Animal excrements in corners, dusty, sticky night table and table, poorly working ventilation system, dirty bathroom. When you complain to front desk, you are told the manager is not available and you are given the manager's business card. Either you stay or loose your money.
7 Replies - Latest reply on 04/09/2008Add reply
I personally will never, never, never stay in a Ramada Inn hotel again.
JUNCTION CITY, KANSAS -- IF you are traveling near Fort Riley in Kansas, avoid the Ramada Limited motel in Junction City, KS. In my experience: 1) For the shoddy condition of this unit, the price was ridiculous ($79). 2) What do you get? A working television in the room? No. 3) Wireless internet? NO, even though it was specifically offered. Denial that services as basic as the television didn't work? Apology? Refund? Apology? None of the above. Keep driving!4 Replies - Latest reply on 04/11/2007Add reply
Ramada limited LA Mesa, California
LA MESA, CALIFORNIA -- Avoid Ramada Limited, in La Mesa California!
The staff and management are careless and most neglectful! The hotel is completely inattentive and negligent toward the hotel guest.
This is the brief ... read full review2 Replies - Latest reply on 03/05/2007
BRAINERD, MINNESOTA -- I stayed at the RAMADA in BRAINERD, MINNESOTA during the time the National Hot Rod event was held, specificly, August 13,2006. Our,myself and my guest, thought we were lucky to get the only room available ... read full review4 Replies - Latest reply on 08/27/2006
FT MYERS BEACH, FLORIDA -- I recently stayed at the Ramada Inn on Ft. Myers
5 Replies - Latest reply on 08/17/2013Add reply
Beach Florida. I booked a non-smoking room and received a smoking room. I was told because I booked the room on line I get what room is available. I booked the room thru Ramada.com not thru a third party like Obtiz.
I Called Ramada "customer service" and every person that I talk to held the company line. "Sorry but nothing we can do about it.Talk to the Ramada Inn in Ft. Myers.We at Corporate have done nothing wrong"
I recently stayed at the Ramada in Etobicoke, Ontario, Canada. I paid $169.00 for one night and what I received was a room at the very back of the property where the staff enters. The parking lot was overgrown with weeds and I was not feeling secure leaving my car there overnight. As for the room, well it was dark, dingy and dirty. The toilet was stained and the bathtub tiles were disgusting. The bed covers were dirty and I wouldn't even sleep in the bed. I slept in a chair. The carpeting appeared to not have been cleaned in years. They really have some nerve charging that price for such a deplorable room. I will never go back to ANY Ramada hotel again.2 Replies - Latest reply on 12/10/2006Add reply
ST. AUGUSTINE, FLORIDA -- I stayed at the Ramada Historic in St. Augustine, florida last weekend. I parked my rental car in there lot & when I awoke Sunday morning I found the front windshield smashed. Someone dropped something really heavy from the side of the motel. It destroyed the entire windshield. I reported it to the St. Augustine Police. The manager at the Ramada seemed to think it was my fault & know one at Enterprise Car Rental wanted to report it. I believe this was a deliberate attack on a tourist & needs to be investigated. I have copies of the Police report & the Enterprise Car Rental vehicle report.
3 Replies - Latest reply on 06/14/2005Add reply
HOLLYWOOD, FLORIDA -- To whom it may concern,
On June 14th we checked into the Ramada Hollywood Beach Resort and rented the Penthouse Suite. Check in was just fine and we had no problems. Later on that day was the ... read full review5 Replies - Latest reply on 07/21/2004
Ramada's Personal Best?
FREDERICKSBURG, VIRGINIA -- May 25th began a series of mishaps that I never experienced before in a Ramada hotel. The James Weldon Johnson Community School of the Arts decided to have its planning retreat at the Ramada Inn on 2802 ... read full review1 Replies - Latest reply on 11/21/2001