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Ramada Consumer Reviews - Page 3

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Motel 8 Is Better
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

TAMARAK, FLORIDA -- Spent a couple of nights at the Ramada on business trip. I was told by some lady at the door to watch my car at night time and to stay in at night time. So thinking that it could have been some personal experience, I still walked to the front desk. As they provided me with breakfast vouchers, I explained to her that I was traveling alone but she insisted to take two just in case I found a special night companion.

So I went to my room and as I exited the elevator I knew the experience was not going to be the best. Patched holes on the walls, carpet was old, discolored, door locks discolored and old. And inside the room, old second hand furniture, the TV came from my grandma's living room and the lamps were from 1970s. At approximately 11:00 pm I heard detonations outside. Did not dare to look.

Next morning I intended to take a shower but I took a bath at the same time since the drain was plug. So get to breakfast and between the host and the line I lost my appetite. What happened to the name of Ramada. It looks like an expensive Super 8.

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Absolute Filth!
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

SACREMENTO, CALIFORNIA -- This has got to be the worst hotel I have ever been let alone seen. This is no Ramada Inn, this is a fake, a Motel with a fancy name. Because of the absolute filth in that place I will never ever for as long as I live set foot in another Ramada Inn anywhere. I will never say a good thing about Ramada or anything else associated with the Ramada name. I spent 15 minutes there walking around the building and seeing our rooms and was already dreading to sleep in the building. And because I got it through HotWire I could not cancel. ** you HotWire, you got me and ** you Ramada for not even having minimum standards.

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For people around the world, whether the clerk's manners?
By -

I was told to enter the room with the clerk of the Indian reserve.
At that time, the clerk yawned three times that. Without even the hidden hand.

In Japan, this practice is never cheap in any business hotel.

Ramada hotel ratings for this act alone, and found manners.

I have never in my life to stay at this hotel will not.
I'd rather sleep in the car if staying in this hotel.

I want to be rich and save money, because only in this manner is unforgivable than savings.

A much more pleasant and comfortable hotel just stayed in $ 100 to $ 150 if it You will stay.

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Ashamed to Call Myself a Ramada Employee
By -

SAN ANTONIO, TEXAS -- First of all I made my reservations 2 months in advance and I was given the rate of 69.95 for four rooms and an employee rate for one room of 45.00. I then asked them e-mail me my confirmation numbers cause I was on the road. When I called two weeks before the event, they told me I didn't have any reservations, so made them again. And they said I couldn't get employee discount, because of the event. I wrote my confirmation numbers down and asked him again to e-mail them to me and I never received it.

When I called that morning, the manager ** whom I had talked to every time stated I didn't have a reservation. So when I gave him my confirmation numbers, he stated they overbooked and all he had was 3 rooms. And I needed 5 rooms for 4 nights. So I had to put my customers in another hotel. And when I checked in the 3 rooms he stated my rate was now 99.00 plus tax. When we got in the rooms, one of the doors didn't lock, another the air condition didn't work. There was mold in the bathroom.

When we called the office they said they didn't have any other rooms and they would fix the door. ** said if we didn't like it we could leave. After complaining he moved one couple to another room and said that was all he could do. Never did we get him to apologize about our stay. Do yourself a favor and never stay at the Ramada downtown San Antonio.

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Not Safe
By -

FOND DU LAC, WISCONSIN -- The Fond du lac Wisconsin Ramada is noted for robberies. The night regarding this review, there were people roaming the hallways that were not guests. They were not asked to leave. They robbed a room during the early morning hours. My family members were veritable prisoners in their room. It was not safe to leave it. This hotel has no security, no night watch service. The manager doesn't appear to care what happens. Guests are frequently robbed. Weddings are robbed. Robberies are listed in the local newspaper.

You are risking your own safety. Do not stay at this hotel. It is not safe for families or individuals. When calls were made to the manager regarding this situation, none were returned. DO NOT STAY AT THIS HOTEL. This hotel should be closed.

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Ramada EWR - Good Refugee Service for Passengers of Cancelled Flights
By -

NEWARK, NEW JERSEY -- The Ramada Inn-Newark Int. Airport has lodging for passengers of cancelled flights down to a science. The process begins after you get your vouchers from the airline (hopefully) and get the shuttle at the P4 station on the Airport Tram. The shuttles run about every 30 minutes. At the desk, a smiling and sympathetic Ramada employee (the man who greeted us really was smiling and sympathetic) takes your voucher, hands you a room key and points out the sandwich shop & Teddy's Sports Grill to you where you can use your food vouchers.

Our lodging voucher, by the way, was accepted for our stay with no cash or credit card required. Your food vouchers are for $12 or $6 depending on what you were able to get from the airlines. Most of the food items are priced at $6 or $12 (or less) and the food is really quite good with large portions. Or you can use your vouchers for drinks, if you're so inclined.

The rooms are not fancy, but they are clean, have soap & shampoo for a shower or bath, and comfortable beds. On the whole, the staff is efficient, professional, and friendly. Much better than what you most likely experienced at the airport. Even if you didn't get vouchers, I'd stay here since it's a well run motel and close to the airport with a reliable shuttle every 1/2 hour so you can get your flight (with luck) and proceed to your destination. Rooms begin at $65 and they have 234 of them so there is usually space for a few loads of airline refugees.

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Ramada Inn Scam
By -

SAN MARCOS, CALIFORNIA -- My husband and I were driving around pricing hotels. When we arrived at the Ramada Inn my husband told the lady at the desk that we had a dog but we didn't have much cash on us. She told him that she wouldn't charge us for the dog so it would be cheaper. We thought that was a good deal so I went in the office to pay. She took my ID and debit card before she told me that she was going to charge me for the dog after all. I told her no thanks, that we will take our business elsewhere. She said that was fine and that while she was handing back my debit card she told me that she hadn't charged anything to my card.

WELL when I got my bank statement that had been a lie. I called and talked to the manager and he said that he would give me my money back. He didn't... it slipped his mind, over and over again. Finally 7 months later I went to my bank for help and he told them that I stayed there. I took proof showing that I didn't stay there and the bank told him that they were going to call the federal business bureau if he didn't put my money back in my account. Finally almost 8 months later I got it back. VERY DISAPPOINTED IN THEIR BUSINESS STYLE.

Company Response 02/15/2010:

We have no idea who you are. We respond to all complaints. No one ever contacted us about this problem or any banks contacted us directly. Can you provide some proof this happened? Like names, dates, bank information? Very strange. Thanks.

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Where the Mice Sleep
By -

FREDERICKSBURG, VIRGINIA -- My husband and one year old baby checked into this hotel at 9:00 PM. Our first impression of the room was it was small, nothing fancy. At 11:30 PM we pulled the sheets down to go to bed and was thoroughly disgusted. Mice droppings were found covering the pillows, bed sheets, and all along the head board. When we turned one of the pillows over, we discovered mice urine covering the pillow and pillow case. Upon further review of the room, under the bed we discovered white mold growing. The lounge chair in the room had a broken right arm that was so loose, it's a wonder it didn't break when we leaned against it.

With the conditions of this room, it's obvious no one had cleaned it in a very long time. Our visit was further disappointing when we contacted the front desk. Their only offer was a smoking room, or a room with double beds. We are not smokers and do not want our baby exposed to the carcinogenic residue left over from previous visitors. We had a king size bed and were being asked to downgrade to a double bed when the situation was obviously a result of the hotel's lack of cleanliness and concern of the health of its guests.

Needless to say, we immediately checked out and ended up missing the event in town that was the purpose of our trip. Neither my husband or I have ever had such a disappointing stay in a hotel.

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Not Worthy of Ramada Name
By -

FORT LAUDERDALE, FLORIDA -- Just a dirty and worn hotel. Restaurant was not clean, food is inexpensive and we learned why that's so! Half the elevators didn't work. Halls and room were seedy, lighting poor, and on top of all this, they overcharged me - more than their emailed confirm called for. Had to threaten action if they ignored the agreed price - but it seems like the rules changed, depending upon who was on duty at the front desk.

The only good thing: if you're going on a cruise and want to leave your car in their parking lot for the duration, they don't mind and the parking is free. That worked fine for us, but if you'll be doing so, try to park in the front where the lighting is good! In short: a disgrace to the Ramada brand. Never again.

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Bad Experience
By -

TITUSVILLE, FLORIDA -- My Uncle booked 2 rooms with a corporate rate. There was a dispute about his card, so I put the rooms on my card when we checked in. The 11-7 person, **, called my room at 11:30 pm, demanding that we come to the front desk. When we got there and tried to explain to him, he asked for a credit card. He did not want us staying in a room without paying. I gave it to him and told him he already had a copy of it. He checked and said "have a nice night!"

Room was dirty and had cockroaches, my Dad's room had fleas. When I complained to Manager **, she was very animated and said she would give us a "better break" on the bill. Well, no break and she said that "her boss" would not let her but she had a meeting the next night. I called her again and she would not agree to a discount.

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Ramada Rating:
Star Half star Empty star Empty star Empty star
1.7 out of 5, based on 7 ratings and
45 reviews & complaints.
Contact Information:
Ramada
1 Sylvan Way
Parsippany, NJ 07054
212-413-1834 (ph)
605-229-8932 (fax)
www.ramada.com
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