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Raypak Tube Boiler for My Home
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Rating: 1/51

OXNARD, CALIFORNIA -- I bought a home that had a Raypak Tube boiler in it. From the time we turned on the boiler for the season until today I have sunk over 2K if not more into this whale. I have had two different boiler companies in to work on and replace components and finally give up on it. My husband contacted Raypak and received 1/2 an answer. The engineer stated it was a component that needed to be replaced.

So my husband called another boiler company to come out... the findings were that, “Yes you can replace the component the engineer suggested but they would have to tear down the entire boiler to get to it.” And we would be without any heat for a day at minimum during 38 degree weather. “Nice” I say… so as the dying whale was getting worse we got two quotes on replacing the boiler and not being able to salvage what new parts we did buy for 2K.

Rep/distributors for Raypak wouldn't call back... why would they... it's junk. Furthermore... buyer be aware. Do not buy a RAYPAK unless you want JUNK and zero customer service by the manufacturer and reps/distributors are just as bad. There are too many other manufacturers wanting your business and will have customer service that will have an answer.

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New Rheem P-M206A Pool Heater Leaking
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Rating: 1/51

CINCINNATI, OHIO -- Purchased new Rheem 206A pool heater from local pool distributor who installed. The heater has been used approximately 5 times and less than 8 months and now has a leak in heat exchanger. Raypak claims poor water chemistry and will not offer any assistance. We installed a new pool liner this summer and our water has been checked frequently with proper chemistry. My last pool heater was a Hayward and lasted 19 years, I would not recommend Raypak. Poor quality of product, do not back their warranty and do not stand behind their product, poor customer service!

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Raypak/Rheem Heater Is a Rip Off!
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Rating: 1/51

SHELTER ISLAND, NEW YORK -- Purchased three years ago, had it installed professionally and at the end of barely 2.5 seasons it is leaking from its heater coils and ready for the garbage pile! Too expensive to replace the heating coils at 1200, plus 500 for labor. This is a ridiculous and outrageous rip off! Apparently other customers here have had the same problem! I would urge people to steer clear of their products!

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Junk Raypak 206 Heater For 3 Grand - Lasted Just As Long As Their So-Called Warranty
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Rating: 1/51

MARSHALL, MICHIGAN -- Had a Raypak 206 heater professionally installed by pool company for a cost of $4,000. Two summers later it is leaking out of the bottom; cannot run the pump for the pool at all because water runs through the heater and out the bottom. Used the thing a total of seven months, two summers.

This so-called piece of equipment broke the first month into the third summer. Fourth of July weekend can't even run the pool pump or the heater. Disgusted is all I can say. Raypak warranties this POS for a year and uses a substandard heat exchanger they know will deteriorate. When it does, they charge $1200 for a new one. Just a scam company. Skip the heater. It is sunk cost unless you want to pay $2000 for repairs every year. What a piece of crap.

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Raypak Pool Heater Was a Lemon.
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

WAUKEE, IOWA -- I bought a Raypak heater which hasn't worked reliably since we got it. Have had many companies try to service it and then found the local Raypak authorized company. Just got a bill for $657 to the Raypak authorized company (Valley Pools in West Des Moines, IA) who indicated to my wife that something was defective from the beginning - hence, the once in a blue moon it would actually work. They replaced a part. Turned it off for 3 days and it won't start again. My original review called it a lemon. And it continues to be so.

PS: I left a message for Valley Pools that I didn't mind paying $657 if it worked, but again I have paid for service that doesn't seem to get this awful product to work. Raypak should be ashamed. How stupid I was to try to service it the past few years, as it would have been much cheaper to trash it and buy a unit from another company that actually might run.

Update 09/12/2015:

Valley Pool came out right away and got the heater going so KUDOS to them. I am hoping that it stays working! But I am not turning it off for a while as the weekend will be cold and if it didn't restart the pool would be unusable.

Update 09/12/2015:

Valley Pool came out right away and got the heater going so KUDOS to them. I am hoping that it stays working! But I am not turning it off for a while as the weekend will be cold and if it didn't restart the pool would be unusable.

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New Heater Doesn't Work
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

Purchased new Raypak 266A milivolt heater. Had it professionally installed. Gas valve, pilot, thermocouple - DO NOT WORK! Caveat Emptor! I will never buy another Raypak or Rheem product!

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Raypak Pool Heater
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RAMSEY, NEW JERSEY -- Raypak/Rheem just doesn't care that they made a bad coil design and all heaters will leak within a few years, not because of wear and tear or bad grounding or excessive chlorine, just bad Craftsmanship and a faulty design. I am a licensed trained electrical and plumbing contractor and inspector and these heat exchanges are just no good, they are a copper pipe with and expansion press into a stainless steel plate with quality control of none they look terrible once you take it apart. I don't think it is worth buying a replacement coil it will just leak again. I had the heater turned off all year so it was not from abuse it just started leaking through a bad connection made at the factory.

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Raypak Swimming Pool Heater
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LAMBERTVILLE, MICHIGAN -- I have a Raypak 2100 millivolt swimming pool heater that's now 6 years old. It never worked properly. Sometimes the burner would light, other times it wouldn't. Since installation, it has worked only sporadically. To top it off, the lousy company I purchased it from quickly went out of business. You'd think that because I couldn't get the original retailer to cover the warranty, Raypak would find someone to help. They didn't. I was left on my own to try to get this crap-pile working.

I have changed a pressure switch, all the wiring, the on/off toggle, the thermostat and several other parts trying to get some function out of it. I finally got some "heater technician" out to look at it and he instructed me to "buy a new heater." It's a $1700 heater... hardly disposable. I've been in contact with Raypak over the short time I've had it, and all they've done is email me a "troubleshooting guide." I finally emailed them and insisted I had a "lemon." They returned the "troubleshooting guide" to me. Beware if you're going to get talked into a Raypak heater. If you get a faulty one from the box, the company isn't willing to stand by its product.

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Raypak Pool Heater - Waste of Money
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BUYER BEWARE! My Raypak 406A Natural Gas pool heater failed after 4 to 5 months. We noticed it leaking and contacted Raypak to start a warranty claim. After paying $96 to a certified service technician to come out and look at the heater, we were informed by him AND Raypak that they would not honor the warranty. They blamed the product's failure on us. They said our pool water chemistry was to blame.

I have had a pool for 20 years. I test my pool water 2 to 3 times per week and then follow up for testing at my local pool store every other week. Any pool owner knows that water chemistry will fluctuate day to day, week to week. This is a loophole in their warranty that you don't find out about until AFTER you purchase the product and read the manual. I strongly suggest you do not make the same $2,500 mistake we made - DO NOT BUY RAYPAK POOL HEATERS.

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Raypak Rating:
Star Empty star Empty star Empty star Empty star
1.0 out of 5, based on 6 ratings and
9 reviews & complaints.
Contact Information:
Raypak
2151 Eastman Ave.
Oxnard, CA 93030
805-278-5300 (ph)
www.raypak.com
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