Do Not Buy RCA Tv's
Purchased two (2) RCA 32 Inch - Model L32HD230 color Tv's with built in DVD players a little more than a year ago - got the extended warranty on both. Less than six months after the purchase the screen ... read full review12 Replies - Latest reply on 09/18/2010
I purchased a NEW 46" LCD flat screen TV on 11/16/09 for almost $1000!! As of 10/20/09 it no longer works and was informed by their 'CSR' that the mainboard is bad, and since I can't locate my original receipt, I'm out of luck on their repairing it. The CSR was extremely rude to me and rather a smart___ to say the least. Besides, who in the earth expects a BRAND NEW TV to go out in just 11 months??? I had a wide screen Mitzubishi for 15 years that I NEVER had any problems with. I think I purchased the wrong brand!! Warning to buyers...if you buy RCA...hold on to your receipt!! Better yet...try buying a Mitzubishi!!4 Replies - Latest reply on 10/23/2009Add reply
Ino phone manual in English available. no download online for rca 25201 phone 1 Replies - Latest reply on 09/30/2011Add reply
Where do I begin with this company. We bought a 26" LCD HDTV in 2006, Almost a year to the day later it broke. For a fee they replaced it (we payed for shipping), almost a year to the day later this 1 ... read full review10 Replies - Latest reply on 07/06/2008
PALESTINE, TEXAS -- I purchased an RCA 32" HDTV 32V434T last September. Last month it began turning on and off frequently. We had to unplug it at night in order to sleep. I contacted Walmart and was told that I would ... read full review7 Replies - Latest reply on 09/01/2007
Junk only a year and a half old and cost a 100 bucks skips cds, sound goes up and down by its self don't buy. 2 Replies - Latest reply on 12/12/2010Add reply
I bought this 50 inch TV two years ago. Its an RCA hdTV I have had to replace the bulb every six months the bulb is out again and I'm out of money.
2 Replies - Latest reply on 10/29/2010Add reply
I'm single and didn't have the money to just give away I paid 1,1116.75 I still have my recent I never got to enjoy. My TV.
This product stopped working after just 14 moths. RCA is no longer a USA product and trying to deal with these nitwits is a joke. They gave me a rote response to my complaint and when I tried to go higher up they shut me off completely. Stay away from RCA! Add reply
We purchased a combo DVD/VCR in May of 2008. Well, the first one we bought we plugged it in and it was froze on the word "HELLO" on the screen. I called and they said it was an error and to take it back and exchange it. So, I did, and now........it has been 13 months, since the Customer Service representative informed me, and same exact thing. They told me to unplug it for 45 min. I did, no help. Called back, "Well, it must be an error and according to your serial number it is out of warranty as of May." What?? I mean your products can not last longer than 1 year! The first one never worked!
I will not EVER buy from RCA again! This was over $100 about $150 to be exact, and she tells me to just go out and buy a new one!
My 27 inch TV only lasted 2 years I'm not happy with this. Do you think I should have to buy another TV all ready? Shouldn't RCA replace it or should Walmart. I'm not a happy customer.
2 Replies - Latest reply on 02/10/2009Add reply
NEW YORK -- Tv was purchased at Wal-mart June 2007 and I had problems within first year and TV now (July 2008) needs a power supply that will be a $400 repair. Repair shop contacted RCA because part was unavailable everywhere else and RCA said it would do A global search and notify repair shop if part could be found within 48 hours. One week later I called repair shop and they were still waiting. I called RCA and they told me they found a part and I needed to call the repair shop to give them the phone # of supplier.
4 Replies - Latest reply on 08/07/2009Add reply
Very bad customer service, not enough space to vent about all calls with RCA but would not recommend or ever purchase another RCA product.
I will never in my life by another RCA product. I will say they are friendly when you call customer service but niceness will only get you so far. You will never get any where with them. I recently bought a cordless phone and it was defected and didn't work out of the box. Its almost end of December now and I originally called early October..so where have I gotten after calling more than once a week since then... let me tell ya... ABSOLUTELY NO WHERE! All I need is an $80 replacement phone.. oh they will be shipping it out, they will be calling me back, or I need to call back, I will see it with in 21 business days.. its been way over 21 business days now. I spent more time on hold than anything else and when I spoke to someone they had absolutely no answers to any of my simple questions. Be smart, save yourself the trouble and DO NOT buy an RCA product.
It is sure to fail and you will sure waste your time trying to get a replacement if its supposedly under warranty!
I have a RCA phone and it is under warranty. it took 7 days to finally get thru to them that it was under warranty. After many hours on the phone they then inform me that they can't do anything until they have the receipt faxed to them. I did that and then they tell me it will take 14 to 21 days to ship the replacement out.
I requested talking to a supervisor because I had already spent 7 days on phone with them. they said one would return my call. well I am still waiting.
AUBURN, ALABAMA -- I've now heard a lot of people having problems with this TV. My TV blanks out every so often in the middle of watching it, then comes back on. I called up RCA, and they didn't even care. I called consumer relations at RCA, and they didn't care either!!! The consumer relations department is the highest up a consumer can go at RCA, and this just goes to show how terrible this company really is.
AVOID RCA AT ALL COSTS. IF YOU HAVE TO PAY 100 BUCKS MORE FOR ANOTHER TV, DO IT. RCA DOES NOT MAKE GOOD PRODUCTS, NOR WILL THEY TRY TO MAKE THINGS RIGHT.
NEW JERSEY -- Horrible experience dealing with RCA/Thomson Electronics on a brand new video recorder that would not work out of the box. Wait forever to get a "Customer Service" (what a misnomer!) representative on phone.
2 Replies - Latest reply on 06/06/2007Add reply
I returned faulty unit and have been promised a replacement in "7-10 business days" THREE TIMES. Each time I wait, nothing arrives, I call again. They tell me it's impossible to follow up with any individual to assure shipment. It's now 2.5 months since I returned faulty unit, and I'm about to give up and cut my losses. The time I have wasted on hold and the frustration dealing with RCA/Thompson leads me to recommend that readers buy from a different manufacturer.