Red Lobster - Page 5

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Food Poisoning at Red Lobster
Posted by on
MEDFORD, OREGON -- Three months before our 8th wedding anniversary I asked my husband to take me to Red Lobster for our special dinner. It was July 3, a day before our anniversary, but we knew that the place would be nice and quiet. The restaurant was about half full, which is perfect. Just the right amount of ambience. We had a great waitress who answered all of my husband's question, and even let us purchase a couple of their Pilsner glasses for our annual toast that we make to each other. Hours later, we were in our bathrooms using them all night and all day long. We realized we had food poisoning. Since it was the fourth of July the whole family came over for a barbecue. No one else got sick from THAT food. It was from our meal the day before.

I don't know if it has anything to do with the oil in the southeast US, but it certainly could be. The seafood that we ate may not have come specifically from those waters...but water DOES move. We happen to live in Medford, OR. I think I'm putting off seafood for a few years. A big sarcastic Thank You to BP and Red Lobster.
     
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Venice09 on 2010-07-05:
I hope this isn't going to be the new trend of complaints about food poisoning.

Sorry you got sick, but the last thing on my list of causes would be the oil.
goduke on 2010-07-05:
There's no fish coming out of the Gulf. The oil disaster wouldn't have caused you to get sick. More likely the fish was undercooked or something like that. Sorry you had such a lousy anniversary.
Anonymous on 2010-07-05:
I still don't understand how people living in states that border the ocean eat seafood from a chain like Red Lobster. You do much better and often cheaper in your local seafood restaurant.
biomajor on 2010-07-05:
Sorry you got sick, but now you can celebrate again in 3 months when it is your anniversary.
grandma005 on 2010-07-05:
I wish that we had a local seafood restaurant in California. Red Lobster is all we have. The last time I eat at Red Lobster the food was so bad I haven't been back in four years. Maryland has the best Seafood Restaurants. That is the only thing that I miss about the East Coast.
Weedwhacked on 2010-07-05:
Water from the Gulf would not have found its way to Oregon.
Skye on 2010-07-05:
But whatever fish they had, could have come from the Gulf.
jktshff1 on 2010-07-05:
The oil from the BP spill is just getting to TX, Unless it has brains, fins, a boat or used the Panama Canal, it ain't going to roll up on the beach in Oregon.
jktshff1 on 2010-07-05:
Skye, they banned Gulf fishing in the areas affected shortly after the spill started. A petroleum product would not have cause food poisoning, maybe gastritis. LOL
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Bad Food Good Service
Posted by on
COLUMBUS, OHIO -- I had just ordered a carry out order for the Admirals Feast, and at $17.00 I was expecting a decent meal and got a good amount of food, the meal itself was clam strips, scallops, butterflied shrimp, and a fish fillet, all of which was fried. This came with a side and salad which I chose a baked potato and caesar salad. The salad to start with looked decent however I didn't receive any dressing for this so was really unable to eat it. I ate it later with different dressing and really wasn't bad the lettuce was rather fresh and tasted OK, however without the dressing really could have been anything and would have tasted the same. My baked potato was horrible. It was so over-seasoned I really couldn't even eat it I had to try to wipe it off and do anything to get rid of the massive amount of salt on it. The meal itself unfortunately was about the worst part. The scallops were about the only good part. The clam strips I ate about two of because they were just bad. There was really no clam in them it was almost all breading and the clam that there was was over cooked so badly that they couldn't even be bitten through. The shrimp were about the same they were just really tough and lacked almost any flavor all of the seafood needed so much sauce to taste good at all. The fish fillet was actually pretty good, kind of soggy by the time I got to eat it but the fish itself was cooked better, flaked apart and one of the good parts of my meal. Overall though all the seafood really lacked any flavor or taste and was not cooked well. The only part of the meal I ate that I actually ate all of were the biscuits which are pretty good, but everything else was really just not good at all. It has been awhile since I have eaten at Red Lobster and each time just seems to be going down hill. I will not eat here again as I work in a fish restaurant that is comparably priced, I would be embarrasssed to serve anything like this to our customers. Again, this food was just bad, overcooked and over seasoned yet still lacked any real flavor. The woman that was the Hostess was really nice and friendly so I didn't want to say anything to her knowing that she had nothing to do with the food, but it was just not good. What happened Red Lobster?!?!
     
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spiderman2 on 2010-07-04:
A couple questions -- if you work in a fish place, why would you get take out from RL, why not from where you work where I would figure you like the food. You didn't want to hurt the hostesses feelings by telling her the food was bad -- but at the beginning you state that this was a carry out order so how did you know the food was bad before you ate it. Fried food not eaten right away does tend to get soggy and taste kind of gross.
Yuch! on 2013-06-30:
I believe the Spider-Man must be an RL employee. My experience today was exactly like the reviewer. My wife and I ate at the Restaurant in West Columbia, SC. I had the same meal, and it he quality, and taste of everything was disgusting. However I did not care for the shrimp and anything else All was breaded something that had little taste. I tried everything and left with about 80 percent of the food on the plate. My wife ordered something else and had the same experience as I. Our salads were very small , OK but not really appealing. We ate the same restaurant about 5 years ago with the same experience. NEVER AGASIN.
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Red Lobster - never again,
Posted by on
MISSOURI -- I have never been to a red Lobster Restaurant before. My Husband saw this one while we were driving and mentioned that he had not been here for years and it would be nice to have dinner there with our 3 children. So we stopped and went inside where we were informed about the 10 min wait.

The Waitress called us and took us back to our Table, right in the middle of the restaurant. Our youngest daughter is only 4 months old and was in her car seat on one of the restaurants car seat slings. Several times waiters walked by balancing full trays of food dangerously close to her and bumped in to the Slings frame.

We ordered our Food and had to wait about 20 min until the biscuits arrived another 25 min until our Dinner was served. When it did arrive I was really disappointed. My Husband had told me what a great Place "Red Lobster" is so my expectations were high. I did not expect a Plate with stale Fries, burned Calamari and Broccoli and dry Mozzarella Sticks. I could not believe that after all this wait this is the best they come up with. After a while the Waiter checked on us to see if we are enjoying our dinner. I told him, that I am not enjoying my dinner actually and he took the plate and suggested for me to try one of the great deserts. So I ordered a delicious looking Apple Pie from the Menu.

What I received was a piece of pre-made apple pie, hot on the outsides and still frozen in the middle and a 60 dollar Bill, with no rush to pay according to the waiter, who by the way had to be asked for refills several times.

I thought this Restaurant was a great disappointment and I will never eat there again.
     
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MDSasquatch on 2010-05-17:
Got to give them one thing, their restaurants are consistent
Anonymous on 2010-05-17:
I've been to Red Lobster once and that was enough. I did not like the food at all. As far as being seated in the middle of the restaurant, you could always ask the waiter of you could be moved to another table or a booth. I prefer booths and have never had a problem being seated at one at any restaurant I've been to
Starlord on 2010-05-18:
I have been to a Red Lobster once, in Little Rock, AR. and I was underwhelmed. The food did not, in my opinion, deserve the high price tag that it commanded. There is a Red Lobster down the street from where we first lived when we moved up here that has a terrible problem with cars being damaged and broken into while customers are eating. They tell the victims it is not their concern, and refuse to hire security to patrol their lot at night. Red Lobster cannot look for me to darken their doors again.
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Waiting is the hardest part
Posted by on
GRAND JUNCTION, COLORADO -- Arrived at 7:24pm told 15 minute wait, wait was 20 minutes, upon arriving to table for 5 people we noticed two other parties sat after us one of 3 prople one of 5 people. We continued to wait for ten more minutes while watching the two tables who arrived much later at the restaurant than us get served immediately after seeting, then watch as they receive drinks and submit food orders, we were miffed no one had noticed. I intentionally stared at four servers talking at entrance of wait station to get their attention finally I see they noticed our stare and still no team waiting help. Finally after 6 more minutes our server appears while taking tray of food to table next to us states "I will be right with you". Where was this server for the last 15 plus minutes while we received no greeting, no drinks, and no food order, on a smoke break? We left, we have never had a complete good food and good service experience at this Red Lobster.
     
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Anonymous on 2010-01-16:
You have a party of 5, right? Why not talk amongst yourselves, like parties of 5 do, get a drink (a stiff one, it would seem) and just relax. If this was posted about your visit on the night of 1/16, it is a Saturday, probably busy. Cut 'em some slack, enjoy your drink and company and know what you want to order when the server comes. I hope you didn't look at the menu again when they did finally come to take your order.
madconsumer on 2010-01-17:
did you ask for your server?
Anonymous on 2010-01-17:
I've never been to a restaurant where it takes the server 20 minutes or more to acknowlegde us.Sure it was Saturday night,but to seat a party and completely ignore them for that long is unacceptable...You did the right thing by bailing out..
PepperElf on 2010-01-17:
"smoke break" - if the server was on a break it may have been the only time he or she could have taken one. sure people will want to say "how dare you take a break when I want service" but... if that was the case then they would never get breaks cos there would always be someone who wanted service. and then the establishment would be breaking labor laws.

also check online to see if they have "pre orders" available. A rib joint where I live lets you call your order in ahead of time so when you show up you get seated right away, even ahead of others who came in before you did.
oldisgood on 2010-01-17:
I have a rule. After being seated in a restaurant and not being acknowledged after 5 minutes, I get up and LEAVE. No food is worth the aggravation.
bcd on 2010-01-17:
You received poor service but you could have spoken to someone instead of playing the stare game.
Anonymous on 2010-01-17:
*staring at giddygladiator to see what will happen*
waterbury01 on 2010-01-17:
I don't understand the staring game. If you're unhappy and you see the servers standing there, go over and politely ask what the delay is. You hurt your own case by being passive-aggressive. Also, if you continue to get bad service from Red Lobster why continue to go back. There food is not that good. Sorry, I can't side with you on this.
Ytropious on 2010-01-17:
I too don't understand the starring. Wouldn't it have been easier to go up and ask to be waited on? I mean those probably weren't your servers, and now they're just going to go tell who ever IS your server they got the "crazy table".
parallax on 2010-01-17:
Well I come from Europe and over there when you sit at a restaurant you get somebody to take your order right away because people over there care about the customers and know that each customer counts.
Anonymous on 2010-01-17:
Aw c'mon Para, not EVERY TIME or perhaps you were just eating at dives that were starving for bizness?
Ponie on 2010-01-17:
parallax, have to disagree with you about somebody taking your order right away in Europe! Last time I was there I saw the good, the bad, and the ugly, just like in the USA. Are you telling us that in all the countries that comprise that continent, each and every one of them hops to it the minute a customer walks in? I think not. I question why, if the poster never got good service or food at that particular Red Lobster, s/he kept going back? I certainly wouldn't.
Anonymous on 2010-01-17:
Para, Europeans are not Americans who think they are the only ones in the universe who count. YOUR government and laws have not spoiled them and allowed them to act like tantrum throwing brats giving them everything they want.
Anonymous on 2010-01-17:
I agree with Ponie. When in Prague, I ate in a restaurant where the servers stood around BS'ing with each other. They really took their time getting around to dealing with patrons. And, I mean ALL patrons, not just Americans. One person in our party was Italian.



ndrulez on 2010-01-17:
Men who stare at goats.. Did the servers fall over after you locked in on them?
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Red Lobster that was out last visit to this chain.
Posted by on
DECATUR, ALABAMA -- When money was better me and my wife used to visit Red Lobster 2-3 times a year. As of late as with most of America money has become somewhat tight, but we wanted to take out kids out for a nice meal to a place they don't hand you your food out of a window. So we decided to spend a bit to much on a meal that in the past was expensive but the food was good.

The first change we noticed was the rolls, in the past these delightful rolls where handed out on a plate 2 for each person at the table they brought you more if needed. Tonight they gave a plate of 4 to server 4 people. OK no real biggie except by he time they got to table we where almost done eating, so I don't know if they would have offered more as they became our dessert. Not only where they very late to the table they seemed very lack luster compared to past visits. Now I ordered the ultimate meal and I must admit the lobster was very good, the crab on the other hand was a very small portion and the legs where somewhat soggy. They supplied no tool with which to crack the claw, I am a large man and most say have very strong hands...lucky me as I needed every once of that strength to break the claws open. One would think at these prices nut crackers could be supplied.

My family for the most part rated their food as better than the stuff at that place under the golden arch's but nothing to come back for again.

Our biggest disappointment of the evening and the reason we will never visit another Red Lobster was the hidden charges on the bill. Not the fact that it cost us over $100 to feed a family of four which on its own was outrageous. They have the nerve and audacity to charge $1 EXTRA FOR A "Xtra Tomato Sauce." First off we did not order any Tomato Sauce, one was brought out on the plate for my teen age daughter's fries. There was no Xtra Tomato Sauce on table and it was not even requested. Does a company that charges these all ready outrageous prices expect is customers to pay hidden fees as well? What's next a napkin surcharge?

Well Red Loster your one dollar has cost you 2 long time customers today, and by the sounds of my kids they won't be asking to come back either.
     
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Anonymous on 2009-10-29:
Did you ask your server for a tool to crack the crabs with? And why were you shocked at the price of the bill? Lobster and crab aren't cheap. Maybe you should stick to the dollar menu from now on
Anonymous on 2009-10-29:
Like little said, you ordered lobster and crab your going to pay a premium price for premium food.
Ytropious on 2009-10-29:
Darn guys you already beat me to it. If you ordered LOBSTER and CRAB of course the bill is going to come to 100+ dollars, I don't think that's outrageous in the least. I also don't understand the concept of "soggy" crab legs. I do think it's silly they charged you extra for ketchup though.

Last time my husband and I ate at a Red Lobster the waitress was clearly not new, but took my husbands drink for a refill and NEVER RETURNED and we never got any bread. We would have asked for both but she visited our table maybe 3 times total and the place was dead on an afternoon so there was no excuse except she obviously didn't care since our bill was small. There were no other waitresses buzzing around to ask either. We haven't eaten in one since.
Anonymous on 2009-10-29:
I love Red Lobster. And OP, if you have no tool to crack the claw, let me share a down south secret with you: use your fork.

Stick one tier of the fork into the end of the claw (the joint where it was cut) and on the SOFT inside tendon looking area, pull up and forward with your fork. It will do the job quick and easy. You can then pull the claw apart and get to the yummies.

I thought everybody did this already. And ditto on the crab and lobster. You bought premium food. As for the biscuits...was the restaurant busy? If so......
webjunkie on 2009-10-30:
"And why were you shocked at the price of the bill" I did not say In was shocked, I said it was outrageous, the complaint was after we go hone even with their outrageous prices the bill reflected that they had to sneak in extra charges on top of outrageous. As for "soggy" crab legs if you I think it happens leave crab leg in the water to long or steam them to long they get a real mushy texture that is unappetizing. not being a cook myself I am not sure what causes it when happens the flavor and texture of the crab suffers. One would expect going to a restaurant that specializes in seafood they could at least prepare the seafood correctly, and in the past I have excellent crab from this chain so they know how to do it.
Principissa on 2009-10-30:
Why were you shocked they charged you a dollar for tomato sauce for your daughter's fries? It's not free, they gave it as a courtesy with a small charge since it was considered a side order.
jktshff1 on 2009-10-30:
my neck of the woods, the lobster and crab dinner is @$23.00
Most other dinner items range from @$15.00 and up. Depending upon drinks and tip and the age of your children, $100.00 is not unreasonable for a "sit down" for 4 people.
spiderman2 on 2009-10-30:
People need to learn to speak up at the time. If you wanted biscuits and you didn't' get any...ask. If you weren't given an implement to crack your crab, flag someone down and ask. If you were charged for something you did not received...ask to have the charge removed. Why are people so afraid to state their needs? It can be done very nicely.
Ytropious on 2009-10-30:
I know spider! I guess it's easier to be brooding and come online and write an anonymous complaint.
Anonymous on 2009-10-30:
Ytropious, trust me, when you've had 'soggy' crab legs, you'll know exactly what that means (= serious YUCK).

I no longer order crab legs out anymore, just wait until they are on sale and steam them myself. Many seafood dept's in grocery stores will steam them for you, too.
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No More Aztec Chicken!
Posted by on
I'm not a big fan of Sea Foods, but I have many friends who just love it. So when we all got together to eat at Red Lobster, I ordered the Aztec Chicken. It was absolutely delicious! I looked forward to it, and sometimes craved it!

We went there last night for the first time since they changed their menu. I didn't notice a price increase as some did, but I could not find the Aztec Chicken.....it was no longer offered. They have replaced it with a Chicken Breast dish that has some kind of Maple/Cherry Glaze. I ordered it just to try it since their non seafood selections were very limited. I could only eat about 3 bites. It was just so sweet, and doesn't even come close to the wonderful taste of the Aztec Chicken! I really didn't like it at all!

How could they have taken the Aztec Chicken off their menu? I have read so many raving reviews on the net.....people really l enjoyed this dish!

Please bring back the Aztec Chicken!
     
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Anonymous on 2009-01-12:
I wonder if this chicken was sweeter than that transgender server at Applebees?

I think Red Lobster has steadily gone down hill for several years now. I don't eat there anymore.

old fart on 2009-01-12:
Red Lobster and Olive Garden have both gone downhill and they are both owned by Darden Foods...
Anonymous on 2009-01-12:
Did you ask your server why it was removed? Perhaps it was a dish that didn't sell much so it was replaced, or maybe it was of those 'for a limited time only' deals.

OF, I don't know why everyone disses on the OG either - I mean they do train their chefs in Italy for goodness sakes! And since every dish is covered in that creamy alfredo sauce, it doesn't matter what you order, it all tastes the same! lol
old fart on 2009-01-12:
Yeah... they train their chefs in Rome, Rome Georgia, that is...
Slimjim on 2009-01-12:
I liked the Aztec Chicken. Last time we went there I didn't look for it but tried their wood fired seafood combo. Scallops good, shrimp OK but it really took away from the lobster.
Anonymous on 2009-01-12:
I always get there cajun chicken pasta its really god.
Anonymous on 2009-01-12:
well Red Lobster is a seafood joint.

The only time I went to RL I got a steak...wasn't that bad,but it wasn't that good either.
Anonymous on 2009-01-12:
The only place I have had a decent steak at is Applebee’s. that bourbon street steak. and the house sirloin are yummy but last time I went there the meal was ruined me because they served me ice cold mashes potatoes.
Anonymous on 2009-01-12:
That's their new transgender style taters wally.
Anonymous on 2009-01-12:
well next time I will tell them no transgender taters.
Anonymous on 2009-01-12:
Applebees is OK..not my first choice for a steak..
Anonymous on 2009-01-12:
I cannot afford no Ruth chris like C20. so applebees will do
Anonymous on 2009-01-12:
well you're just not cool TW.. according to a commercial I saw yesterday they are voted America's favorite steak..and right now you can get one for 9.99!
Anonymous on 2009-01-12:
yeah well we see how well America has voted in the past...lol


I don't follow the norm...you're not cool if you do
Anonymous on 2009-01-12:
Applebees America's favorite steak? Are you kidding me? What has become of us in this country.
Anonymous on 2009-01-12:
Applebees was awesome till Ihop took them over.
Anonymous on 2009-01-12:
I want to go to New York and try that Peter Luger steak house...and that's it...I don't care to see anything else there...just Peter Luger
Anonymous on 2009-01-12:
If I do go to Applebee's, I believe I'll refrain from ordering anything stiff from the bar. Too risky.
Anonymous on 2009-01-12:
The places I want to eat in new York, are peter lugar. lombardi's pizza and carnegie deli. Although I have been told the staff at carnegie deli is really rude and they make you pay two bucks a plate if you want to split one of those huge pastrami sandwiches.
Anonymous on 2009-01-12:
Lombardi's pizza is awesome.
Anonymous on 2009-01-12:
Peter Luger looks great...I saw it on a show called "Steak Paradise" on the travel channel I believe...
Anonymous on 2009-01-12:
that's how I found out about it to steve.
Anonymous on 2009-01-12:
I want one of those chili dogs with onions from a street vendor..those look so dang good!
Anonymous on 2009-01-12:
onions should be banned
old fart on 2009-01-12:
Street vendor food from a pushcart in New York is the best eatin' on earth... I'd kill for a pushcart hotdog!!
Anonymous on 2009-01-12:
Better than that JC on the streets of NYC is the Gyro rice salad. Sure, it gave me dysentery but MAN was it good.
Anonymous on 2009-01-12:
OF, you've had them?!?

TW, I just moved my date up to Wednesday for that comment!
old fart on 2009-01-12:
The closest thing to heaven is the bar-B-cued meat on a stick that I used to get off the pushcart vendors...
Anonymous on 2009-01-12:
Red Lobster will do... in a pinch.
Anonymous on 2009-01-12:
Well I just moved mine up to Tue for that comment..

onions make people stink....lol
old fart on 2009-01-12:
Just cuz... the tastiest food on earth is found on the street corners of Gotham...
Anonymous on 2009-01-12:
the taco street vendors in Mexico blow any street vendor away
Anonymous on 2009-01-12:
In the DC area I would highly recommend El Pollo Ricco in Springfield for some Peruvian chicken and baba ghanoush. Peruvian chicken is about as good as it gets.
Anonymous on 2009-01-12:
just don't drink the water
Anonymous on 2009-01-12:
Agreed D.Crash although I must say the taco street vendors at market square in San Antonio are every bit as good.
Anonymous on 2009-01-12:
LOL Crabby, if you can still say that after a bout with dysentary, it must have been really good!

TW, onions don't make people stink!
Anonymous on 2009-01-12:
friends don't let friends eat onions
old fart on 2009-01-12:
Crash.. onions will put hair on your chest and lead in your pencil..!
Anonymous on 2009-01-12:
I would not want to exist in a world without onions or old farts.
Anonymous on 2009-01-12:
Me either. old fart just taught me a lot.
Anonymous on 2009-01-12:
I don't need any lead in my pencil....I'm not into chest hair either
old fart on 2009-01-12:
And let that be a lesson to you both, young men!! LOL
Anonymous on 2009-01-12:
Yes, I will.
Anonymous on 2009-01-12:
Lead in your pencil...??
old fart on 2009-01-12:
LOL Cuz.. haven't you ever heard that phrase...??Oh, I forgot, you're younger than 30, pencils don't exist in your universe...
Anonymous on 2009-01-12:
It's a vague sexual overtone JC. According to an IM I received earlier, it's wrong.
Anonymous on 2009-01-12:
OF I feel younger than 30 but I am definitely closer to the big 4-0!
old fart on 2009-01-12:
God luv ya cuz... stay 10 years younger.. it's better than the alternative..
Lynn Ward on 2012-08-11:
I also loved the aztec chicken. we were planning ongoing there tonight but will not now knowing they have taken it off the menu. I do not like seafood. I loved the aztec chicken!!!!!
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Restaurant Quality
Posted by on
Rating: 4/51
LACEY, WASHINGTON -- For many years my family have been regular customers at Red Lobster, and not just the locally. One of the highlights of those visits has always been the cheese biscuits, served hot usually before you have settled into your chair. Last night, we tasted them, looked at each other, and without a word knew they had changed. No cheese flavor. These were plain old Bisquick style biscuits! What a disappointment. The food and service have always been very good. This is just disappointment in the one item.
     
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Horrible Food
Posted by on
Rating: 1/51
ST. JOESPH, MISSOURI -- Hadn't eaten at Red lobster for some time, was looking forward to going, I certainly was disappointed, it was terrible. The food was all so salty it was not eatable. Husband and I each had a high ball before eating, and with the meal and tip it was $70.00 they will never get another penny of mine. Went home and made myself a ham sandwich.
     
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Disappointed On Valentines
Posted by on
Rating: 1/51
HUNTSVILLE, ALABAMA -- We waited 2 hours to be seated and ordered a daiquiri. It wasn't frozen anymore and my husband's beer was hot. We got our appetizers before our drinks. We never got our salads and both of our dinners were cold.
We asked to speak to the manager, Robert [snip] never showed up.

I love Red Lobster, but I'm really bummed how things went down. I spent over $75 and it was just terrible. I love Red Lobster and hope there is something that can be done about this.
     
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FoDaddy19 on 2014-03-06:
So did you go out to eat twice on Valentines day? The reason I mention this because it was a Friday when you had your O'Charley's outing and Valentines day was on a Friday this year as well, and in both instances your complaints are very similar.
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StarEmpty StarEmpty StarEmpty StarEmpty Star
Not Satisfied
Posted by on
Rating: 1/51
TUCSON, ARIZONA -- Service was terrible. Waited forever for just water. Food was good, but not enough of it. Don't go when you're hungry. Not satisfied and will not return there anymore.
     
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