WASHINGTON, PENNSYLVANIA -- I went to dinner and disappointed with all. I ordered shrimp Alfredo and a draft domestic beer. I asked why there were no prices listed for beverages and was told alcohol prices vary too much? I have been paying the same price for a case of beer for the past 3 years! I mentioned it was a "gotcha scam." Their smallest draft domestic beer price was $5.69. My Alfredo dish was not in a creamy sauce rather a dry sticky gooey clump.
2 Replies - Latest reply on 09/24/2013Add reply
Bottom line, never again.
SEVIERVILLE, TENNESSEE -- Well for starters I will start with the hosts, they were wonderful!I came with my Husband and two Daughters and the hostess Taylor(i believe) was sweet and very helpful and loved my girls. We got sat at great table by the window and I took my two girls to the restroom. Normally I would think that the server would have already there but when we got back to our table we waited another 10-15 minutes or so no one even approaching us.
2 Replies - Latest reply on 06/23/2013Add reply
Then my Husband got upset because the girls were very hungry so he ended up going up front to ask who our sever was. One of the hosts told us it was Jessica, and said they would get here over there right away and apologized. we went back looking for Jessica and finally got her attention. And it seem that her mind was in a different place and we had to repeat ourselves a lot. We had to ask for refills she never offered and a few times a different server had to do it for her.
Regardless of any of that we still had a good time and enjoyed our food but I feel it could have been better.
We spent over $200 at the Red Lobster and the amount of food served on the Ultimate feast did not add up. We were not pleased at all. Add reply
COPIAGUE, NEW YORK -- Seven members from my church went to Red Lobster to celebrate a birthday dinner with each other. We were seated @9:45, waiter took our beverage (non alcohol, appetizers, and entree order order 10:00 pm ... read full review2 Replies - Latest reply on 04/15/2013
TOMS RIVER, NEW JERSEY -- Last night I saw a TV ad to go to redlobster.com for free coupons on discounts for your restaurant. I have tried NUMEROUS times and still cannot print any of your coupons. You keep asking me for my pin number, which you jokingly say you sent it to my cell phone, and there is no such number sent to my cell phone. How do you expect people to get any coupons for Red Lobster, without clearer directions.
1 Replies - Latest reply on 03/28/2013Add reply
ANDERSON, SOUTH CAROLINA -- Dad and I had lunch today, a Monday at about 330 in the afternoon so obviously not busy. The waitress stopped and asked for our drinks-2 diet cokes, difficult right?- and came back a few minutes later having forgotten what we ordered. Just downhill from there. Could have taken a couple naps in between the very few times we saw her. Had to ask for a drink refill, and asked for more bread. she was very blunt and would just say uh-huh as she whizzed by and then forgot us.
3 Replies - Latest reply on 02/26/2013Add reply
First time there and have no desire to ever go back. Food was ok, but there is better food and much better service elsewhere.
Where Did the Tail Go???????????
VIRGINIA BEACH, VIRGINIA -- Up to about 8 years ago, when I moved south and away from my sister, we used to always celebrate our birthdays at Red Lobster. The rock lobster tail and Large frozen strawberry daiquiris were our traditional ... read full review4 Replies - Latest reply on 10/23/2012
Who's in the Kitchen???
SPRING, TEXAS -- I, just this past Friday night(7-6-12) went to the Red Lobster on 1960 w ....just west of I-45 in Houston Tx...where I ordered Red Lobster, shrimp scampi and sea scallops...along w/ a baked tater....NO ... read full review4 Replies - Latest reply on 07/10/2012
I just wanted to comment on my family's experience at RL tonight. Scott was our server and he was very nice and cordial throughout our entire meal. He brought very fresh Cheddar Bay biscuits which were steaming at the table. He refilled the drinks before we even requested or before they were even low. He also made sure we were satisfied several times. I could definitely tell that he cared about customer service. He asked, when we sat down, if anyone was celebrating a birthday tonight (me) and then he and two other servers sang to me before we paid for our check. I have never been disappointed at this Red Lobster. If it wasn't as high priced, we would eat there more often, but we save it for special occasions. Scott made this evening extra enjoyable. Thanks, Scott!10 Replies - Latest reply on 09/22/2013Add reply
BATAVIA, ILLINOIS -- My Uncle had his 90th birthday and he wanted to celebrate is a Red Lobster so we went to Batavia IL. for a Sunday lunch. There were five of us anddwe spent over $100.00 dollars for lunch and we mentioned ... read full review25 Replies - Latest reply on 02/21/2011
First Impressions Last
DICKSON CITY, PENNSYLVANIA -- This was our first time to Red Lobster. My husband and I have 4 children between the two of us. Two are in college and so we have become quite frugal in some ways. Looking for coupons before going to ... read full review12 Replies - Latest reply on 02/14/2011
Poor Quality Food
There is a reason when people talk about Red Lobster they say "I had a craving for cheddar biscuits" or "Endless Shrimp is going on" and that is because nothing else is particularly remarkable. I've visited ... read full review2 Replies - Latest reply on 12/15/2010
Horrible Food and Horrible Seating
GRAND FORKS, NORTH DAKOTA -- Pasta was extremely oily. Order side of crab- NO WAY it was 1/2 pound- served cold and contained hardly any meat, smallest “crab leg” I have ever been served or purchased at any location. My boyfriend ... read full review4 Replies - Latest reply on 09/25/2010
Poor Quality and overpriced
FAIRVIEW HEIGHTS, ILLINOIS -- Recently I did a take out of the Ultimate Feast ($25.95). Instead of the Caesars salad I was given a small handful of lettuce (no dressing). The rest of the meal consisted of a small lobster tail thrown ... read full review8 Replies - Latest reply on 12/31/2010
Substandard Food & Service
YOUNGSTOWN, OHIO -- This has to be one of the worst Red Lobster locations that my wife and I have encountered in over 26 years. When we first walked in, we proceeded to the Carryout section because we were staying at a ... read full review10 Replies - Latest reply on 08/13/2010
Had lunch on 7/19/2010. Really bad food, good service, will never go back, could not send a complaint through Red Lobster website ever. Called the Darden group in Florida, the parent company, the customer satisfaction flunky did not return my call, losing company with losing products now losing customers. 11 Replies - Latest reply on 07/24/2010Add reply
Red Lobster - never again,
MISSOURI -- I have never been to a red Lobster Restaurant before. My Husband saw this one while we were driving and mentioned that he had not been here for years and it would be nice to have dinner there with our ... read full review3 Replies - Latest reply on 05/18/2010
We went out to a Red Lobster in Orlando as I had never been to one before. We were with a person who grew up in Nova Scotia and knows lobsters. First they brought the lobster with most of the insides ... read full review4 Replies - Latest reply on 11/29/2013