HARLEM NY, NEW YORK -- I placed a order at the new Red Lobster in Harlem. This was the worst seafood my husband and I ever had. We had the "Admiral Feast" which consisted of scallops, shrimp, fish and clams. Everything was hard and clearly you can see it was pre packed frozen products. I will never eat there again. The food was horrible. Everything tasted the same and too much breading.
2 Replies - Latest reply on 12/09/2013Add reply
What a waste never again use fresh products I should have went around the corner to "Joes crab shack". Way better than that junk they call seafood at Red Lobster in Harlem. Get it together you can't fool black people too long...
Horrible manager. Did not want to fix my drink when he knows bartender made it wrong. I'm a bartender myself, it's not hard to just re-make it and make it right. I'm sure they don't do pour tests....they would fail. The manager gave me a card. Kelvin. You should know better. Add reply
We ate at Red Lobster tonight and my husband had a Main lobster from the live tank.. When they brought it to our table it had barnacles all over the claws.. Gross!! He complained and they said it won't affect the taste.. It was nasty looking!! Add reply
GILBERT, ARIZONA -- I vow to never return to Red Lobster. First off, it took a decent amount of time to put in our drink order, and the waiter did not take our food order at that time despite us being ready. Secondly, the entire meal was over 2 hours long- which I find to be way too long. Thirdly, my meal was terrible. I order Parmesan crusted chicken Alfredo with broccoli. The broccoli was practically raw! And the Alfredo tasted more like gross Mac n' cheese than Alfredo. Lastly, the waiter was inattentive and the music was obnoxious, for a place that's is supposed to be somewhat classy I found it to be much less than that. I course though that is simply my opinion. I will say the best thing of the night was the strawberry lemonade which was delicious, although the straw for it was too short al every time I want a sip I had to stick my hand in the glass to retrieve it. I officially hate Red Lobster.Add reply
CLEARWATER, FLORIDA -- Way too salty for anyone's health, especially for the large number of seniors who frequent Red Lobster -- high blood pressure is their number one killer. Red Lobster can cut the salt in half and still have too much. They should cut the salt use by 2/3 and put sea salt available on the table. Service is great and their fried shrimp is excellent, but the lobsters smell fishy instead of fragrant. Only live lobster is the best, and you can't always get them in Red Lobster; go to Chinese restaurants of real live lobster dishes that are affordable.Add reply
We went to Naples for my birthday. I have been going to Red Lobster for 30 years. Food was always excellent. Well there's a big change. They have obviously changed the way they prepare their meals. It was like a TV dinner.
The fish tasted soggy . The broccoli was rubbery. The price was same. I will never go there again. It was that bad. Really.
WASHINGTON, PENNSYLVANIA -- I went to dinner and disappointed with all. I ordered shrimp Alfredo and a draft domestic beer. I asked why there were no prices listed for beverages and was told alcohol prices vary too much? I have been paying the same price for a case of beer for the past 3 years! I mentioned it was a "gotcha scam." Their smallest draft domestic beer price was $5.69. My Alfredo dish was not in a creamy sauce rather a dry sticky gooey clump.
2 Replies - Latest reply on 09/24/2013Add reply
Bottom line, never again.
FRANKLIN, TENNESSEE -- I have not been to Red Lobster in over 20 years due to the mismatch between the food and the price. I can get $18 dinners at J Alexander and have an upscale dinner in an upscale atmosphere. What I had at Red Lobster was coconut shrimp made with "popcorn shrimp", forget tasting any shrimp; fried shrimp cold that tasted like it was from a frozen dinner and microwaved; and shrimp scampi made with 12 shrimp I could buy in a supermarket at $3.99 per pound. If you are going to charge upscale prices, then serve upscale food.
I have had better quality seafood at a street vender. It is insulting for a restaurant to have such low quality food and charge so much for it. Save your money and eat at White Castle.
MECHANICSBURG, PENNSYLVANIA -- On Tuesday June 25th we stopped in Red Lobster for a meal. Our server was great. While we were there a group of 4 people hard of hearing or no hearing they were signing as they sat there, came into the restaurant they sat for at least 5 to 8 minutes. When I asked my server if she was their waitress and she said no. At that time a server came to them. She got their drink order and two times while we were sitting there the server gave the one woman the wrong drink. When they got their salads they finally got rolls. I thought this was disrespectful to disabled people. I hope it doesn't happen much.6 Replies - Latest reply on 07/02/2013Add reply
SARASOTA, FLORIDA -- We have been eating at Red Lobster for a long time. About 6 months ago, we were having dinner, and they sat a large group near our table. That was fine, until the 4 children, started acting up, and started running around, crawling under our table, the parents were like, I'm sorry, and did nothing else. Called the GM Tonya [snip] over to our table, she approached the table, and had an annoyed look on her face, we told her what happened and she told there was nothing that she could do, that the restaurant was busy. She wouldn't go to the table to even say something. I must also mention, she smelled like cigarettes and looked disheveled. We have given this restaurant another chance, but this GM visited a table next to us, and she is just ineffective. From what we have witnessed, she has no customer service skills. Not eating at any Darden restaurant again.Add reply
SEVIERVILLE, TENNESSEE -- Well for starters I will start with the hosts, they were wonderful!I came with my Husband and two Daughters and the hostess Taylor(i believe) was sweet and very helpful and loved my girls. We got sat at great table by the window and I took my two girls to the restroom. Normally I would think that the server would have already there but when we got back to our table we waited another 10-15 minutes or so no one even approaching us.
2 Replies - Latest reply on 06/23/2013Add reply
Then my Husband got upset because the girls were very hungry so he ended up going up front to ask who our sever was. One of the hosts told us it was Jessica, and said they would get here over there right away and apologized. we went back looking for Jessica and finally got her attention. And it seem that her mind was in a different place and we had to repeat ourselves a lot. We had to ask for refills she never offered and a few times a different server had to do it for her.
Regardless of any of that we still had a good time and enjoyed our food but I feel it could have been better.
I was so excited to try the lobster pot pie after seeing it on the commercials. It came out and looked wonderful. It was very tasty and just enough lobster so they can say it was there. I was expecting like the commercial at least a Chuck of lobster, but there was only a pinch. 1 Replies - Latest reply on 06/22/2013Add reply
We have noticed their food quality has went down. The shrimps & scallops that were use in pasta is meat that you can feed to your gold fishes.. My husband ultimate feast dinner was so small he was still hungry...Due to the urban location it's in they feel the poor won't see what's going on... 2 Replies - Latest reply on 08/15/2013Add reply
We spent over $200 at the Red Lobster and the amount of food served on the Ultimate feast did not add up. We were not pleased at all. Add reply
Went for lunch but it was not a good experience. Dirty bathrooms, dirty drinking glasses. Frozen three inch Flounder and cold food. Add reply
SYRACUSE, NEW YORK -- My husband and myself went to Red Lobster for supper and we got watered down soda. The server got us new soda and it was better. The clam chowder was cold and the salads tasted awful. We went there because I have always loved Red Lobster.We ordered the pot pies with shrimp on the side.
I didn't like the pot pie but my husband loved it. I didn't eat it and I didn't complain. Because I had complained so much already. The shrimp was wonderful. My husband was sick all night. I always go to Red Lobster and am so disappointed. We went at 9pm on June 1st on Erie Blvd Syr NY
I feel that all Red Lobster should give all military a discounts. I will not visit another Red Lobster until you acknowledge the military. I will be notify the military department about this situations. 1 Replies - Latest reply on 06/03/2013Add reply
COPIAGUE, NEW YORK -- Seven members from my church went to Red Lobster to celebrate a birthday dinner with each other. We were seated @9:45, waiter took our beverage (non alcohol, appetizers, and entree order order 10:00 pm ... read full review2 Replies - Latest reply on 04/15/2013
TOMS RIVER, NEW JERSEY -- Last night I saw a TV ad to go to redlobster.com for free coupons on discounts for your restaurant. I have tried NUMEROUS times and still cannot print any of your coupons. You keep asking me for my pin number, which you jokingly say you sent it to my cell phone, and there is no such number sent to my cell phone. How do you expect people to get any coupons for Red Lobster, without clearer directions.
1 Replies - Latest reply on 03/28/2013Add reply