Reebok

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3.5 out of 5, based on 2 ratings and
23 reviews & complaints.
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Defective Princess Rebok shoes
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Rating: 5/51
PITTSBURGH, PENNSYLVANIA -- I have not bought any shoe more comfortable in over twenty years but Reebok. I have bought the Classic, and Princess styles. The last two pair I purchased were classic made in Vietnam hurt my feet on the top and my toes, the material feels like glue harden on the inside of the shoe. I tried to were them twice but the shoe was too painful I am asking for a refund of $29.99, because I cannot wear them at all. I bought them in the shoe store in the Monroeville Mall Pittsburgh PA. Thank you for your attention to this matter. Marlene Pope 6527 Apple Street Pittsburgh PA 15206-2729 Phone 412-661-0594 cell 412-417-5116
     
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Kris10 on 2012-10-17:
did you try them on at the store?
Jody on 2012-10-17:
Yeah you need to take them back to the store you bought them from, I doubt they will be able to help you here.
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Shoes Tearing
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Rating: 2/51
DALLAS, TEXAS -- I have a pair of Reebok zigs that began to have tears in fabric after just a couple of months of wear. I work at a local hospital in mckinney Texas and several of my coworkers bought the same shoes at the same time I did. There shoes too began to tear in exact way mine did. We all continue to wear these shoes. They are comfortable and awesome shoes but look bad with the tears in fabric. I think Reebok should give us some kind of compensation for this. These shoes should not be tearing like this. A couple of my coworkers loved the shoes so much that they ordered several pair at the same time. All of their shoes have tears.
     
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trmn8r on 2012-04-03:
If there are several people with the same issue, perhaps you could assemble a group complaint and send it to the company with pictures. In other words, all get together in one communication to them and hope that they respond.

Good luck with this, and thanks for stopping by to file your complaint.
Skye on 2012-04-03:
You can contact Reebok at:

http://shop.reebok.com/US/customer-service/contact-us#2
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Ripped ziggs
Posted by on
I recently bought my son a pair of Reebok Ziggs for school. He was very excited to get them. I live in a small town and had to drive an hour away just to get them for him. He wore them for about a month when in PE class the whole side ripped out of them. Now, I do realize that my son is rough on shoes, but 100 bucks on shoes I would expect at least 6 months on these shoes. He wasn't doing anything that would have made such a huge tear on these shoes. He was running in PE and turned and that was it.. I am very disappointed in these shoes and was told at the store I purchased them that they wouldn't take them back, that I would have to call customer service at Reebok for instructions on what to do..I am not going to fool with that so I bought him Nike shoes which is what he has always had and I have never had trouble with.
I have recently learned that his friend in school bought the same shoes and had the same problem.. So, I guess I am not the only one....
Just beware, popular shoes, not very tough..
     
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Alain on 2010-11-11:
Drop Reebok an e-mail and tell them why they lost a customer. Maybe they'll offer a partial refund or something.
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Zigtech
Posted by on
I recently purchased the Reebok zigtech. I am a food server and I'm on my feet for long periods of time. They are so comfortable but within less than a month there was a tear in the left upper portion, I did bring them back to question such an odd place for them to rip. I was told they were an indoor shoe, I was puzzled, they are advertised as a RUNNING shoe. I don't run I just wanted a comfortable shoe for work. They did replace the shoe, but today, less than one month from being replaced the same exact tear, in the same exact place. I am very disappointed, I finally thought I had the perfect shoe, and for that price they should have been. I would have happily paid twice that if they could have managed to last a year! They have gotten great reviews from NFL athletes, but then again they get them for free...
     
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Alain on 2010-06-06:
I noticed that http://my3cents.com/ShowReview.cgi?id=56958, 'Shoes faling apart - Rebok 804mox24-176743' looks similar to yours. Maybe Reebok had a bad production run or design flaw that's occurring. Can you get them to do an exchange for another shoe of equal or slightly less value?
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Don't Last
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MACLLEN, TEXAS -- Only 2 months of wear and they started to tear! For a 100.00 they suck!
     
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Poor Customer Service
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APPLETON, WISCONSIN -- I ordered customized tennis shoes and received them with another persons receipt. I contacted Reebok several times via email and they refused to send me my receipt unless I called their 1-800 number!!! WHAT?! You can take my money and my order via the computer but not complaints or requests for a simple receipt. I asked several times and as of today, I have not received my receipt - that was about a month ago.
     
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Skye on 2011-12-02:
And now this other person probably is having the same problems as you are, and has your receipt.

I'd keep on them for that receipt.

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Ripped off by Reebok
Posted by on
BIRMINGHAM, ALABAMA -- I bought my first pair of Reebok Zigs in April of 2011, they are already getting holes in them. I paid over $100 for a pair of shoes bc I'm on my feet all day, well this pair didn't even last a year. Never had this happen with Nike shoes. Looks like I will be going back to Nike. At least I won't be throwing away my money.
     
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Slimjim on 2011-11-29:
That's too bad, I remember this as a pretty good brand. Reeboks and Adidas I always had decent luck with compared to other brands.
MDSasquatch on 2011-11-29:
I feel your pain, but if you think NIKE is the answer to your problem, you are in for some more disappointment. I started buying all of my shoes, including athletic footwear from LL Bean, they guarantee everything you buy and never hassle you when you try to exchange something that didn't live up to your expectations.
Anonymous on 2011-11-29:
I've always been partial to Adidas when it comes to athletic apparel. Too many horror stories with Nike lately for me to try them. Best of lucking resolving your situation.
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Why did Reebok remove arch support?
Posted by on
CANTON, MASSACHUSETTS -- Why oh why, did Reebok remove the arch support from their plain white tennis shoes? I bought five pairs at a time, also black, but now I can't wear them - they have no support at all. I've been removing the arch supports from my old Reeboks and putting them in the new ones, but they're getting all beat up. My girlfriends all used to wear these, too. They were the best.

I see others have complained about the same thing. PUT BACK THE ARCH SUPPORT!!!!!!!!!!!!!
     
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clutzycook on 2011-03-30:
You can buy arch supports at just about any store in the country. I have to do this because most tennis shoes have almost no arch support for someone with flat feet (even Reebok).
madconsumer on 2011-03-30:
I agree. I too need good arch supports, and find new shoes no longer have it.

very helpful.
trmn8r on 2011-03-30:
I have found a few brands of sneakers that my feet simply don't like, but this has been true for years. Reebok and Nike hurt by feet. I have this stuck with New Balance, which have been uniformly good in this regard.

As clutzy says, tennis shoes don't have much support anyway. At least in my memory.
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Zig Reebok
Posted by on
Dear Reebok

I would like to write a good review but my running shoe zig suck because they crack on top of the shoe and it the 2nd pair in 8 months. The manager of the store told me to change brand I love them they are so comfortable but defective. How can this go to Reebok Canada ... please want some feedback.

Thanks

Marc D
     
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leet60 on 2011-03-30:
You can contact them here:

Reebok Canada
3400 Raymond-Lasnier
St-Laurent (Qu├ębec)
H4R 3L3
Phone: 514-461-8000

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Thanks
Posted by on
I walk every day and have over 3,000 miles on my Reebok classics they are a very comfortable she and are the only kind I will wear thank you for a well built shoe.
     
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Skye on 2011-03-05:
Impressive. Do you use a pedometer everyday, to keep track of your steps and miles? I do, but I'm nowhere near 3,000 miles.

Good review.
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