PITTSBURGH, PENNSYLVANIA -- I have not bought any shoe more comfortable in over twenty years but Reebok. I have bought the Classic, and Princess styles. The last two pair I purchased were classic made in Vietnam hurt my feet on the top and my toes, the material feels like glue harden on the inside of the shoe. I tried to were them twice but the shoe was too painful I am asking for a refund of $29.99, because I cannot wear them at all. I bought them in the shoe store in the Monroeville Mall Pittsburgh PA. Thank you for your attention to this matter. Marlene Pope 6527 Apple Street Pittsburgh PA 15206-2729 Phone 412-661-0594 cell 412-417-51162 Replies - Latest reply on 10/17/2012Add reply
DALLAS, TEXAS -- I have a pair of reebok zigs that began to have tears in fabric after just a couple of months of wear. I work at a local hospital in mckinney texas and several of my coworkers bought the same shoes at the same time I did. There shoes too began to tear in exact way mine did. We all continue to wear these shoes. They are comfortable and awesome shoes but look bad with the tears in fabric. I think reebok should give us some kind of compensation for this. These shoes should not be tearing like this. A couple of my coworkers loved the shoes so much that they ordered several pair at the same time. All of their shoes have tears. 2 Replies - Latest reply on 04/03/2012Add reply
Only 2 months of wear and they started to tear! For a 100.00 they suck! Add reply
APPLETON, WISCONSIN -- I ordered customized tennis shoes and received them with another persons receipt. I contacted Reebok several times via email and they refused to send me my receipt unless I called their 1-800 number!!! WHAT?! You can take my money and my order via the computer but not complaints or requests for a simple receipt. I asked several times and as of today, I have not received my receipt - that was about a month ago.1 Replies - Latest reply on 12/02/2011Add reply
I bought my first pair of Reebok Zigs in April of 2011, they are already getting holes in them. I paid over $100 for a pair of shoes bc I'm on my feet all day, well this pair didn't even last a year. Never had this happen with Nike shoes. Looks like I will be going back to Nike. At least I won't be throwing away my money. 3 Replies - Latest reply on 11/29/2011Add reply
CANTON, MASSACHUSETTS -- Why oh why, did Reebok remove the arch support from their plain white tennis shoes? I bought five pairs at a time, also black, but now I can't wear them - they have no support at all. I've been removing the arch supports from my old Reeboks and putting them in the new ones, but they're getting all beat up. My girlfriends all used to wear these, too. They were the best.
3 Replies - Latest reply on 03/30/2011Add reply
I see others have complained about the same thing. PUT BACK THE ARCH SUPPORT!!!!!!!!!!!!!
1 Replies - Latest reply on 03/30/2011Add reply
I would like to write a good review but my running shoe zig suck because they crack on top of the shoe and it the 2nd pair in 8 months. The manager of the store told me to change brand I love them they are so comfortable but defective. How can this go to Reebok Canada ... please want some feedback.
I walk every day and have over 3,000 miles on my Reebok classics they are a very comfortable she and are the only kind I will wear thank you for a well built shoe. 1 Replies - Latest reply on 03/05/2011Add reply
The metal zipper pull on the jacket described above broke off. The metal part broke off that held the hanging pull part, so I can't just find a new pull tab, it is a faulty zipper pull. This was a special gift purchased at the ProShop at Lambeau field in Green Bay Wisconsin and means a lot to him, but without the zipper the jacket is useless.
3 Replies - Latest reply on 11/15/2010Add reply
Please direct me where to go or how to get a new pull. If all else fails the whole zipper could be replaced, but I would want the zipper to match and am unable to locate that color and size. Please assist me if you can, or at lease let me know if these replacement pieces are not available.
I recently bought my son a pair of Reebok Ziggs for school. He was very excited to get them. I live in a small town and had to drive an hour away just to get them for him. He wore them for about a month when in PE class the whole side ripped out of them. Now, I do realize that my son is rough on shoes, but 100 bucks on shoes I would expect at least 6 months on these shoes. He wasn't doing anything that would have made such a huge tear on these shoes. He was running in PE and turned and that was it.. I am very disappointed in these shoes and was told at the store I purchased them that they wouldn't take them back, that I would have to call customer service at Reebok for instructions on what to do..I am not going to fool with that so I bought him Nike shoes which is what he has always had and I have never had trouble with.
1 Replies - Latest reply on 11/11/2010Add reply
I have recently learned that his friend in school bought the same shoes and had the same problem.. So, I guess I am not the only one....
Just beware, popular shoes, not very tough..
About two months ago I spent $100 for a pair of the Easy Tone shoes; since then I sent an e-mail asking the best way to clean the shoes; and my second e-mail was telling the company that a piece of rubber is coming off the heel of my left shoe. Each e-mail responds and says they received it and a response will be coming to me within 24 hours. THAT HAS NOT HAPPENED IN EITHER CASE. Add reply
I recently purchased the reebok zigtech. I am a food server and I'm on my feet for long periods of time. They are so comfortable but within less than a month there was a tear in the left upper portion, I did bring them back to question such an odd place for them to rip. I was told they were an indoor shoe, I was puzzled, they are advertised as a RUNNING shoe. I don't run I just wanted a comfortable shoe for work. They did replace the shoe, but today, less than one month from being replaced the same exact tear, in the same exact place. I am very disappointed, I finally thought I had the perfect shoe, and for that price they should have been. I would have happily paid twice that if they could have managed to last a year! They have gotten great reviews from NFL athletes, but then again they get them for free...1 Replies - Latest reply on 06/06/2010Add reply
BLUE MOUNTAINS -- Sirs:
4 Replies - Latest reply on 11/26/2009Add reply
I own a pair of Reeboks . I think the model number is RB 708 PYE 4-131477 - this is printed on the tongue of the shoe.
Recently I tried to change the shoelaces. It took the combined efforts of 3 people to accomplish this, over a period of 40 minutes. The laces are extremely difficult to remove and also to replace.
Currently I am in China, which was also useful since your web site isalmost unintelligible and very difficult to follow. I cannot imagine who must have designed the complicated lace insertion. I would be very interested to receive your comments, but if the rest of your organization is as poor as the design, then of course my complaint will be ignored
A very frustrated and angry
Dr. D. W. Stainer
I got the Reebok yoga mat for a Christmas gift and it is the worst mat I have ever used. It sticks to itself and doesn't unroll easily. It is extremely slippery. I have tried to "break it in" by using it a lot to see if it will work better, but it is no use.
I am NOT recommending this product to anyone.
I am a big fan of Reebok. My question is simple. How and what makes Reebok better than other sporting good stores? All I need is a comparison, lets say Reebok vs. Nike. If you could answer my question asap, it would be greatly appreciated.
2 Replies - Latest reply on 04/19/2008Add reply
If you happen to purchase a Reebok basketball hoop, have someone assemble for you. The instructions are woeful and the "know-how" required is great.
3 Replies - Latest reply on 12/25/2007Add reply
We got it assembled but only after many expletives and 3 hours of frustration.
SAN FRANSICO, CALIFORNIA -- As a loyal fan of the SF 49ers I am boycotting anything to do with this company. Seriously how much money will they lose by letting head coach Mike Nolan wear a suit on the sidelines. Granted they paid 250 mil for exclusive rights to all teams apparel, does it really matter that a few head coaches want to show respect to the game and the ones who came before them. I guess in a huge company like this respect means nothing. Therefore with any chance i get i will strongly suggest to anyone and everyone not to purchase your products. Including the various sport teams I coach. I will never recommend your products of any kind.3 Replies - Latest reply on 06/14/2007Add reply
I like Reebok products, but due to your nasty negative ad's that show a large poster of someone throwing up, I am not going to buy your products until the ad is changed. It is not something I want to see when walking through San Francisco on a rare sunny day! Thanks for making me feel ill! 6 Replies - Latest reply on 06/10/2007Add reply
Have a complaint for Reebok - here is the contact information you will need.
2 Replies - Latest reply on 09/04/2007Add reply
1 (800) 843-4444
Option #2 when you hear the automated message
or send them some snail-mail (not defective products) here:
PO Box 1060
Ronks, PA 17573