SPRINGFIELD, MISSOURI -- I don't even know where to start with this dealership. They lost the second set of keys to our pre-owned car when we bought it, so we are without a spare set now. The tires that were on our car when we bought it were the original tires on the vehicle, although UnReliable lied and told us they were brand new. The "new" tires were completely bald after 3 months. They also lied about a warranty package and tied it in with the purchase of the vehicle. It took 3 months for me to clear up that mess because UnReliable lost my paperwork. When I called about it, the salesman was conveniently never in and never returned my phone calls. They also failed to do routine maintenance work on the vehicle prior to point-of-sale(like recalled parts that are free of charge to the owner) and tried to charge me for labor when I took the car in for maintenance. These guys are scam artists. If you are looking to get burned, then this is definitely the dealership for you.
Goes to show you should always have a pre-owned vehicle independently inspected, a lesson learned too late. We would have probably been better off at one of those "no credit? no problem!" joints than at Reliable Imports. Do yourself a favor and never set foot on a Reliable lot!
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Posted by Jim on
SPRINGFIELD, MISSOURI -- I would never recommend purchasing an automobile from this company. I purchased a brand new Subaru Outback from Reliable Subaru in Springfield, Missouri in March of '05. Without my consent the company added an extended warranty policy as well as a "gap coverage" policy to the sale. When asked to remedy the situation I basically got the run around. Avoid this dealersip at all costs unless you like being charged $3,000 for something you did not sign up for!!!