BILLINGS, MONTANTA -- ATTENTION Everyone: NEVER rent a car from Rent-A-Wreck in Billings (or anywhere for that matter)!! They'll hide a "refundable" $500 deposit they charge you when you take the car and then SCREW you on returning it!! Oh wait, I mean they flat out WON'T return it for whatever reason they can possibly come up with... I will be complaining to EVERYONE I can find in their corporate office, but in the meantime I wanted to warn all my friends and family NEVER to rent from those people. It's worth the extra hassle of flying in my book now!!
BILLINGS, MONTANTA -- Called from San Diego and made all the arrangements for a 4 wheel SUV. A few days before our pick up date we received a call and were told our vehicle would not be back in time but we could have a full size SUV for the same price. We called from the airport and were picked up promptly. We went to the rental office, filled out paperwork and were on our way. It has all worked out well and I would definitely use them again.
I took a minivan from Newark Airport and as I was reaching in the night they said they will arrange the car at airport. I thought it would be around airport. But it was 8 miles from city and the car was so ill condition and I don't have choice. I went on my trip on this minivan and I just missed an accident and I was stuck with my family on a highway for 24 hours. So please don't choose this rental company and put yourself in risk.
RESEDA, CALIFORNIA -- DO NOT RENT FROM HERE! I don't mind renting an older car but the rates are not that great! Could get better on HOTWIRE or advance rentals from the BIG companies such as DOLLAR. The key was bent and didn't open all the doors. The Check Engine light was on which they stated was a "minor" thing. I got stopped by LAPD for a tail light AND (R) blinker light. Do they say sorry? Do they compensate you for your inconvenience? Rude employee says "What do you want to do about it?" RIP OFF!
PARLIN -- I completely understand you're not getting a Lexus when renting from Rent a Wreck, but I've used them 3 times in the past, and 2 out of the 3 times I hadn't had a problem. The last time I used them was a horror show and a half, Because I've used them 2x since I thought they would @ least treat me with respect & give me a car that worked.
Well, as soon as my fiance got over the Outerbridge, cause we live in SI, and we would go out to NJ to get the rent a crap! Anyway, she just barely made it over the bridge, until the car died right there on the spot. There was smoke coming out of the hood. We are both not mechanics, so it was scary to see something like that. All she kept doing was crying cause it was getting late & she was stuck on a deserted road near the bridge. I had to take car service to my mother's to borrow her car to pick up my fiance.
We called Rent a Wreck which was closed, and told them we had to leave it there cause there was no way this car was starting. Never again! I mean the 2 other times we rented a car the cars were nasty, filthy, dirty. It smelled as if someone actually died and was left in the cars for a couple of years. It was bad! But I will never and would never refer them to anyone over my dead body!
They certainly live up to their name! I'm just stupid to have rented from this place. When you're not rich and can't afford Enterprise & you have no choice, you get screwed! Take car service or public transportation if your car is in shop. Don't waste your time going to Rent a Wreck! And the workers are very rude as well. Not very polite to anyone.