NEVER USE RENT-A-WRECK!
TORONTO -- WORST JUNK HOLE IN TORONTO, STAY CLEAR! This review refers specifically to the Rent-A-Wreck on 7 Dibble Street in Toronto.
I was quoted 97.00 for a 3 day rental on the telephone, I also mentioned a good ... read full review4 Replies - Latest reply on 09/28/2010
BILLINGS, MONTANTA -- ATTENTION Everyone: NEVER rent a car from Rent-A-Wreck in Billings (or anywhere for that matter)!! They'll hide a "refundable" $500 deposit they charge you when you take the car and then SCREW you on returning it!! Oh wait, I mean they flat out WON'T return it for whatever reason they can possibly come up with... I will be complaining to EVERYONE I can find in their corporate office, but in the meantime I wanted to warn all my friends and family NEVER to rent from those people. It's worth the extra hassle of flying in my book now!!1 Replies - Latest reply on 03/21/2013Add reply
Rented a car
PARLIN -- I completely understand ur not getting a lexus when renting from Rent a Wreck, but I've used them 3 times in the past, and 2 out of the 3 times I hadn't had a problem. The last time I used them was a ... read full review5 Replies - Latest reply on 05/02/2007
BILLINGS, MONTANTA -- Called from San Diego and made all the arrangements for a 4 wheel SUV. A few days before our pickup date we received a call and were told our vehicle would not be back in time but we could have a full size SUV for the same price. We called from the airport and were picked up promptly. We went to the rental office, filled out paper work and were on our way. It has all worked out well and I would definitely use them again.Add reply
I took a minivan from Newark airport and as I was reaching in the night they said they will arrange the car at airport. I thoought it would be around airport. But it was 8 miles from city and the car was so ill condition and I don't have choice. I went on my trip on this minivan and I just missed an accident and I was stuck with my family on a highway for 24 hours. So please don't choose this rental company and put yourself in risk.Add reply
SCOTCH PLAINS, NEW JERSEY -- We planned a trip to NJ last month to spend 2 1/2 weeks with relatives. Our relatives had a car for us to use but we didn't want to be responsible for their car, so we decided to rent a car...looking at all the rental car companies left us bewildered, until we looked at Rent a Wreck in Scotch Plains, NJ!!! The prices were VERY affordable, the car was older but in great condition, and we were extremely satisfied with the entire rental experience!!! They left the car for us at a convenient location at Newark International Airport, and we left it there for them after our trip! Kudos to a company who is giving us a break in this economy!!! I highly recommend Rent A Wreck!!!
1 Replies - Latest reply on 09/07/2010Add reply
MIAMI, FLORIDA -- I placed a reservation for a mid sized car with Rent a Wreck of Miami and found their prices very competitive. Their website noted hours of operation in big red letters as 1am to 1159pm seven days a week. My flight was to arrive at 9pm at night and booked the reservation to pick up the car at that time. A day after booking the reservation I received a phone call from them saying they would only be able to provide the car at that time for an additional charge. I disagreed with them noting their websites hours of operation and was told "did you read the entire website?" My deposit was not fully refunded. I called their national office and spoke with two guys who agreed that their information is misleading and inaccurate but that they could not force the local franchise to refund my money. 4 Replies - Latest reply on 12/02/2010Add reply
MT POCONO, PENNSYLVANIA -- Was promised a 15 passenger van on 3/4/10 for my son to take to Florida. They quoted me price and said to call back. I called back to confirm and they said that the associate who would drive van from MT. Pocono to Bethlehem called out sick. I had my son drive to MT. Pocono, 58 miles to pick-up van. When he arrived they did not have van. It was getting fixed. They tried to give him smaller van, 98,000 miles on it, brakes went to the floor, dent in side and tire pressure light on. I was not going to allow him to drive over 2,000 miles back and forth to Florida in that van. When I called today to make sure I got my refund the owner, instead of just saying we blew it tried to blame my son for not taking the other van. I would strongly not recommend doing business with people who don't keep their word and don't admit when they made a mistake. Add reply
SEATTLE, WASHINGTON -- Worst experience of my life. It's all in the name rent a WRECK. I called ahead of time to insure they can rent to a 24 year old and they confirmed. When I got to the car rental place they said they do NOT rent to anyone under 35 and they need a $100 deposit. The cars had over 160,000 miles on them, oil light and engine check lights on. Their hours of operations are ridiculous. No one picks up the phone when you call. If they do answerer they will be sure to tell you that they are the manager. The car they gave me had a broken seat. It hurt to sit down in this seat. BROKEN. Stunk like cigarettes. When exchange the car no one was there. I called no one answered. Mind you this is 1:45 PM. I called them and had to wait for 45 minutes for them to come back to their place of work. They finally got me a new car which turned out to be worse then the first one I rented. When I demanded a new ride they told me this is all they had. NEVER RENT FROM RENT_A_WRECK NEVER! it's not worth the savings
They kept my deposit for god know what reason. I'm currently fighting with them to get it back with no luck.
SEATTLE, WASHINGTON -- I reserved a car from Rent-A-Wreck Seattle in March for a two-week holiday in September 2008. I showed up at the airport in the evening (having flown from overseas) and called the number Rent-A-Wreck ... read full review6 Replies - Latest reply on 10/30/2008
RESEDA, CALIFORNIA -- DO NOT RENT FROM HERE!
I don't mind renting an older car but the rates are not that great! Could get better on HOTWIRE or advance rentals from the BIG companies such as DOLLAR. The key was bent and didn't open all the doors. The Check Engine light was on which they stated was a "minor" thing. I got stopped by LAPD for a tail light AND (R) blinker light.
Do they say sorry? Do they compensate you for your inconvenience? Rude employee says "what do you want to do about it?" RIP OFF!