ST. LOUIS, MISSOURI -- My husband and spent 3 nights at Residence Inn, Westport area. There is a female named Jackie that has come on to my husband and in appropriately touched him. She makes a conspicuous point to put herself directly in front of him each time she is on duty. I find this to be unprofessional and unacceptable. I ask that you take care of the matter. She is extremely rude to me while hitting on my husband. I am an older woman and I am not used to being disrespected. Thank you
1 Replies - Latest reply on 04/25/2012Add reply
This hotels staff had their children behind the desk. I could barely hear what they were saying over the Childrens crying. Then later that evening there was a cookout and the staff was drinking. Really? Is this a hotel or someones house? Also I watched the driver leave from the party drinking to taking guests in the shuttle. I will never go back to this hole again. 4 Replies - Latest reply on 03/07/2012Add reply
Residence Inn-Paducah, KY
PADUCAH, KENTUCKY -- Be very careful when booking reservations to this hotel. Despite having a confirmed reservation, your reservation could be cancelled due to the facility allowing exisiting patrons to extend their stay ... read full review1 Replies - Latest reply on 09/22/2010
Hotel Staff Stole my iPod
IRVINE, CALIFORNIA -- After a three-day stay at this hotel, we discovered that someone from the hotel staff had stolen an iPod from our gym bag in one of their suites. Although we tried to work with Marriott to resolve this ... read full review16 Replies - Latest reply on 04/04/2008
Bed bugs in room
GREENSBORO, NORTH CAROLINA -- I stayed at the Marriot residence Inn in Greensboro North Carolina and the first night I was there I noticed threee itchy red spots on my leg when I awoke the next morning . I assumed that they were spider ... read full review4 Replies - Latest reply on 09/29/2011
HOUSTON, TEXAS -- We have stayed at the Residence Inn on Dallas St. in Houston, TX a few times. Our last experience was in January 2006. We had to leave for an early flight and went to bed around 10:00 pm. The folks in the next room to ours had friends that kept banging on their room constantly. My husband complained to management, but the noise did not stop. On the second complaint, the manager told my husband that security had been in the hallway but had not seen anyone banging on the room and they offered to send security again. The second time security came up, they saw people in the hallway making noise and they told them that this was not allowed-it was either, be quiet or leave. All noise stopped after this episode. The next morning along with our bill was a note explaining that we were not charged for the last night due to "a noise problem".2 Replies - Latest reply on 08/06/2006Add reply
GAITHERSBURG, MARYLAND -- I was attempting to reserve a block of rooms for A church function and I called the Hotel Sales Rep. He lied and said that block of rooms must include 20 rooms or more and that he would call me back with rates. I called him for three weeks and never received a call back. Finally after speaking with a rep. at the Group Sales office he called them back(with a 72 hour and the turn around time is suppose to be 24 hours). He gave them rates that where higher than the rates on the internet. Poor Customer Service and I would not refer anyone to this Hotel.Add reply
DUBLIN, OHIO -- I would like to take a moment to recognize the staff at the Residence Inn-Dublin, Ohio.
1 Replies - Latest reply on 04/18/2002Add reply
Every Thanksgiving I travel to Columbus to visit my mother. I usually stay at this property for two days to take in shopping and dining in the area. It is nice to know that I will get the room I reserved every time I stay here. The room is always clean, the staff is always friendly and helpful, and the property is always clean and well kept.
All of these reasons are why I keep coming back year after year. It is a good feeling to know that the Residence Inn-Dublin, Ohio will be there for me! I guess I can call it my Residence in(n) Dublin, Ohio. Thank you for another wonderful stay!
Thank you for your time.