PORT RICHEY, FLORIDA -- About 4 months ago I received the Rewards660 visa. Like most people I had to get this credit card because I am rebuilding my credit after a tragic life lesson... Too horrific to mention, anyhow, I always pay my credit card on time, I even received a $75.00 Increase after paying good for 3 months, but I went to Arkansas to get my children after they spent time with their dad for the summer and I stayed at a Travelodge/Bestwestern for 2 nights totaling $65.77.
After returning home I tried to use my card and found that the hotel had charged my card for $234.00. So I contacted the hotel and they credited my account $163.68 because they had charged my card 3x's: 1. $103.06, 2. $65.77, 3. $65.77.
Now there is a hold on my card. I called the hotel to fix everything and they have on their end they have faxed pages after pages of everything the Rewards660 visa has asked for. I have spoken to customer service on several occasions also with managers there who repeatedly tell me they have received no faxes from anyone and that until the hotel does something I cannot use my card....
I have been waiting for over a month and still no one wants to talk to me. I have called customer service at 1-866-374-5816 with too many rep's to mention their names. I have called the fraud department at 1-800-854-1557. They absolutely will not speak to me or the hotel about my account.
Then I have called the activation department in which I talked to ** the manager at 1-866-722-0687 who repeatedly tells me the hold is lifted but when I try to use the card I hear "I am sorry man your card has been declined!!!!!!!!!" Which is embarrassing not to mention I am pissed.... Then when I try to speak to someone else I get the runaround daily... Not to mention they have me on hold for over 45 minutes at a time!
I am ready to cancel this card and not make another payment. I think the BBB should revoke their license to issue more cards... This company suck!! Not to mention how much the card costs you plus the $10.00 Fee each month for service... I suppose this is what people get for having bad credit but that is awful. The next step I am taking is I am calling governor Charlie Crist. I have had enough of the runaround!!!!!!!!!!!!
Again this company sucks... They say call back in 48 hours over and over again then I call in 48 hrs still the same crap! Let's close this credit card company down! The more complaints the better we will end up... We may no longer have a credit card but they have prepaid visa's now! This company sucks!
PASADENA, CALIFORNIA -- I signed up for a credit card. When it arrived I called to activate it. They told me I had to send them income verification. I did and then when I tried to call back I couldn't find my credit card. I told them and I filed a lost or stolen claim. They told me they would send me another card and that I was not responsible for that card and when the new card came I could activate that one.
The new card never came so after several months I told them to forget it. I don't want the credit card. They said I was not responsible for that card and then a year later they placed it on my credit report for almost $400. And I never activated the card or used it. Now I can't reach them to get it off my credit. They really suck. Because of them I have seriously bad credit because it is listed on my credit as open account.
I had been a consumer of Rewards 660 for about almost an year, when I was late with two payments they suspended my card. I was contacted by a CSR and I made a payment by phone to settle the account balance. Well about two months later I get a letter from the credit collectors that I owe Rewards 660 484.00. I settle for 300.00 and they see that the payment was made but it was made as a settlement offer. So if I owed them anything which I don't it would have been only 184.00. So I'm glad that they are out of business for scamming people out of their hard earn money.
SIOUX FALLS, SOUTH DAKOTA -- I have complaint on the Rewards 660 credit card. I have had the card for over a year and always paid more or if anything the payment amount. On April 17th I had surgery and was not able to work. I have not been back to work yet and everyday I receive at least three phone calls from the company. I did call them to inform them that I was not working right now and when I would be able to send them a payment. It is to the point where I do not even answer the phone anymore.
I let it go straight to voice mail and yes there is a message left, but per the FDCA (fair debt collection act) if they leave a message once then they are not allowed to call back the same day that is considered harassment, even if you owe money or not. It really upsets me because I always made my payments until I had to have surgery. Does anyone else have this problem?
SOUIX, SOUTH DAKOTA -- I have been a card holder for one year. I never received any inline credit increases (like they promised) they don't report to all three credit companies. They e-mail or call all the time, for no reason. They are rude. Very hard to speak with them, via e-mail or phone. I cancelled the card and they still charged me the $48 yearly fee. Take it for what it is... they're watching every move so they can collect the FEE's. That why this is a multi-million dollar industry. Go to Wells Fargo. They have no fee's to get a card and they are happy to help. Please don't let Rewards660... Take your business elsewhere. You can benefit from other less than credit card companies.
My experience with rewards 660 has been horrible. And unlike most people I paid my bill on time every month for the first three months. It wasn't until the fourth month while I was between jobs that my issues with this company began. They called me everyday for a month 4-10 times a day nonstop. Then when I made arrangements I still received calls endlessly. Did this make me want to pay them? No! This irritated me and my whole family to the point I had to file a complaint with the FTC and my local police dept for telephone harassment.
Granted there will be a few of you who have had no problem but I am sure there are more of us who has had a problem with them and the few who don't are the ones they are making their money off of. They are incompetent, rude, obnoxious and I would rather pay off all of my student loans in the next month and let them put that on my credit report (that will be my only negative) than to pay them because they have been so mean and uncooperative. Stay away from this card!!! 300 dollars isn't worth all of the aggravation.
LOSANGELES, CALIFORNIA -- Have applied for the Rewards660 card, the card was mailed to me of course with the high fees I didn't mind. However after paying off the fees they canceled the card and sent me a letter that they are merging with another bank so I cannot used the card until further notice.
If anyone out there I want you to let you know that the Rewards 660, was taken over by MetaBank, if you need to know any information about your account you should call up this numbers and find out for yourself. (1-800-942-4308) or (1-800-958-2556) and they will tell you about this for yourself, new cards are being mail out for the new company.
TAMPA, FLORIDA -- I'm just writing to let everyone know that I have had the rewards 660 card for over a year now and have received excellent service, they are reporting my payments to the 3 credit bureaus and I haven't had any problems with them and they increase my credit very often. It might work for some and then for others it won't.
LIBERTY, WEST VIRGINIA -- I have had my Rewards660 card for over a year and have had NO problem with it nor have I had any problem with Customer Service. They have always been very courteous and answered questions when I asked them. I would recommend this card to others if they are looking for a card to help them get started back on the right track.