PORT RICHEY, FLORIDA -- About 4 months ago I received the Rewards660 visa. Like most people I had to get this credit card because I am rebuilding my credit after a tragic life lesson... Too horrific to mention, anyhow, I always pay my credit card on time, I even received a $75.00 Increase after paying good for 3 months, but I went to Arkansas to get my children after they spent time with their dad for the summer and I stayed at a Travelodge/Bestwestern for 2 nights totaling $65.77.
After returning home I tried to use my card and found that the hotel had charged my card for $234.00. So I contacted the hotel and they credited my account $163.68 because they had charged my card 3x's: 1. $103.06, 2. $65.77, 3. $65.77.
Now there is a hold on my card. I called the hotel to fix everything and they have on their end they have faxed pages after pages of everything the Rewards660 visa has asked for. I have spoken to customer service on several occasions also with managers there who repeatedly tell me they have received no faxes from anyone and that until the hotel does something I cannot use my card....
I have been waiting for over a month and still no one wants to talk to me. I have called customer service at 1-866-374-5816 with too many rep's to mention their names. I have called the fraud department at 1-800-854-1557. They absolutely will not speak to me or the hotel about my account.
Then I have called the activation department in which I talked to ** the manager at 1-866-722-0687 who repeatedly tells me the hold is lifted but when I try to use the card I hear "I am sorry man your card has been declined!!!!!!!!!" Which is embarrassing not to mention I am pissed.... Then when I try to speak to someone else I get the runaround daily... Not to mention they have me on hold for over 45 minutes at a time!
I am ready to cancel this card and not make another payment. I think the BBB should revoke their license to issue more cards... This company suck!! Not to mention how much the card costs you plus the $10.00 Fee each month for service... I suppose this is what people get for having bad credit but that is awful. The next step I am taking is I am calling governor Charlie Crist. I have had enough of the runaround!!!!!!!!!!!!
Again this company sucks... They say call back in 48 hours over and over again then I call in 48 hrs still the same crap! Let's close this credit card company down! The more complaints the better we will end up... We may no longer have a credit card but they have prepaid visa's now! This company sucks!
PASADENA, CALIFORNIA -- I signed up for a credit card. When it arrived I called to activate it. They told me I had to send them income verification. I did and then when I tried to call back I couldn't find my credit card. I told them and I filed a lost or stolen claim. They told me they would send me another card and that I was not responsible for that card and when the new card came I could activate that one.
The new card never came so after several months I told them to forget it. I don't want the credit card. They said I was not responsible for that card and then a year later they placed it on my credit report for almost $400. And I never activated the card or used it. Now I can't reach them to get it off my credit. They really suck. Because of them I have seriously bad credit because it is listed on my credit as open account.
I had been a consumer of Rewards 660 for about almost an year, when I was late with two payments they suspended my card. I was contacted by a CSR and I made a payment by phone to settle the account balance. Well about two months later I get a letter from the credit collectors that I owe Rewards 660 484.00. I settle for 300.00 and they see that the payment was made but it was made as a settlement offer. So if I owed them anything which I don't it would have been only 184.00. So I'm glad that they are out of business for scamming people out of their hard earn money.
SIOUX FALLS, SOUTH DAKOTA -- I have complaint on the Rewards 660 credit card. I have had the card for over a year and always paid more or if anything the payment amount. On April 17th I had surgery and was not able to work. I have not been back to work yet and everyday I receive at least three phone calls from the company. I did call them to inform them that I was not working right now and when I would be able to send them a payment. It is to the point where I do not even answer the phone anymore.
I let it go straight to voice mail and yes there is a message left, but per the FDCA (fair debt collection act) if they leave a message once then they are not allowed to call back the same day that is considered harassment, even if you owe money or not. It really upsets me because I always made my payments until I had to have surgery. Does anyone else have this problem?
LOSANGELES, CALIFORNIA -- Have applied for the Rewards660 card, the card was mailed to me of course with the high fees I didn't mind. However after paying off the fees they canceled the card and sent me a letter that they are merging with another bank so I cannot used the card until further notice.
If anyone out there I want you to let you know that the Rewards 660, was taken over by MetaBank, if you need to know any information about your account you should call up this numbers and find out for yourself. (1-800-942-4308) or (1-800-958-2556) and they will tell you about this for yourself, new cards are being mail out for the new company.
TAMPA, FLORIDA -- I'm just writing to let everyone know that I have had the rewards 660 card for over a year now and have received excellent service, they are reporting my payments to the 3 credit bureaus and I haven't had any problems with them and they increase my credit very often. It might work for some and then for others it won't.
LIBERTY, WEST VIRGINIA -- I have had my Rewards660 card for over a year and have had NO problem with it nor have I had any problem with Customer Service. They have always been very courteous and answered questions when I asked them. I would recommend this card to others if they are looking for a card to help them get started back on the right track.
BELLEVILLE, ILLINOIS -- This company issued me a card with a phone # to call to activate. After literally hours on hold, I finally reached someone who did not activate my card. After another week of trying to reach someone there, I still cannot get my card activated, yet they have billed me $250.00 for this worthless card. Is this legal?
SACRAMENTO, CALIFORNIA -- I most certainly do NOT work for Rewards 660. I wish they WOULD pay me to tell people to start using common sense! I am a single mom from CA who has had a hard time financially and ended up with some seriously bad credit. I consider myself lucky to have come across this credit card program. I did not pay the fees up front, this company TRUSTED me enough to send me a real, legitimate, unsecured visa with money on it.
Think about it. Isn't it cool to pay $250 and get $300 in return? I think so. And you don't get charged those fees everyone keeps complaining about unless you're LATE, which you shouldn't be if you're trying to establish GOOD credit, duh! They tell you straight up that if you're paying by check then you need to mail it or phone it in 2 weeks before your due date so it can clear in time. If you don't do that and refuse to pay by a quicker method - that is your bad!
Yes they call you to remind you to pay, to make sure you know how to pay, and when they haven't received payment on time. They are trying to HELP you not ** up AGAIN. Yes, it bothers me a little that they called me at work more than I felt was necessary, but looking at my credit report I'D call me too if payment was not received promptly. :-)
And if you pay attention, you know that you can access your account online 24/7 at www.eZcardinfo.com. And they've even started accepting debit card payments over the phone. The payments this way post in less than 24 hours. I know cause I JUST did it on 11/10. I used my card on 11/11, no problem. My other credit cards don't have this convenient option.
I don't know why some people have been having problems with the customer service reps, but I didn't have any. They probably get irritated dealing with so many people who don't know how to/are too lazy to read contracts they sign and follow the directions, then want to throw a tissy and make excuses when they receive the applicable penalties.
Bottom line, people please READ and make sure you fully UNDERSTAND any contract you sign. If you do that, you can be at least 99% sure you won't be scammed. Rewards 660 is not a scam. They are one of the very few credit lending services available that are NOT a scam for people with seriously messed up credit.