Talked to Heath M. (if that is his real name) and got a quote. We gave him about 20% downpayment which seemed reasonable as we had 2 other quotes that also want a down payment. He came back the next day and tore out the new fence. I don't mean removed, I mean tore it out leaving post stumps broken off at ground level. He also stacked the old material on the curb (he told us he would haul it off) against city code for which we had to call the city and explain our case and get an exception until bulk pickup. This was my first red flag, it just did not seem right. We waited a few day because of bad weather - seems reasonable. Then more time and more delays, but he took and returned our calls. After 3 weeks, he stopped taking our calls and would not return calls. We sent text messages and at one point got a reply that he had a close friend die and was out of town, but intended to finish the job. This went on and on. Then no more return calls or texts. We eventually went with a different fence company. AVOID THIS COMPANY!!
Was this review helpful?YesNo
Read 1 RepliesAdd reply
User Replies: Close commentsAdd reply
Worst Experience Ever
Posted by Valerie on 2011-02-21
GARLAND, TEXAS -- I had a horrible experience with Rhino Construction out of Garland, TX. This is my account of it. Please do not let the "owners" slyness con you. The bid will be considerably lower than any others you get, and he will make it sound like he knows exactly what he is talking about. He is horrible at returning calls and communicating effectively. He also will tell you an early start time, and not show until past noon, if at all. His "crew" happens to be family members including teenage boys. He hired sub contractors to frame the foundation for our shed, and never paid them so we had them asking us for money. He also scheduled concrete to be poured and did not show up on that day so we were forced to pay for it, although we had already paid a hefty down payment for materials. He ended up walking out on us with half of our money and only MAYBE 15% of the project completed. When I voiced my complaints with him, he got angry with me, yelled at me, and hung up, never to return a call again.
I have since spoken with several others who have used this company and many many people in the DFW metroplex have been shafted by him. Please be responsible when choosing contractors and companies to do your work so that you are not stuck in the same situation as we are. Make sure the companies have positive reviews and are members of the BBB.