Rialta Heaven and Pop Top Heaven
MILFORD, INDIANA -- I bought a 1999 Rialta WInnebago RV from Rialta Heaven located in Milford Indiana. I purchased this vehicle on eBay and paid 20K plus. The company assured me that my purchase would be fully inspected and any issues be reported to me. Our agreement was made and I purchased the vehicle based on photos and their assurance that everything was in order and that I could rest assured based on my own research on eBay reviews of previous customers. I took delivery of the vehicle this May after paying for the delivery. Upon delivery I noticed a number of obvious problems. The coolant was low, there was a low tire and the generator would not start. The windshield had a delamination problem. The mechanical condition seemed okay. Also, the clear coat on the paint was peeling...none of this was ever revealed in their thorough inspection? Then after getting the vehicle home, I discover corrosion underneath the vehicle which was never revealed and was a major concern from my first inquiries, So far they have refused to take any action. I have filed with the Indiana BBB and they have filed my complaint twice. Ebay does not warrant vehicles ten years or older. They were dishonest and I have learned that the business will be moving to California to join Pop Top Heaven??? I asked for a reasonable fix. They pay for the problems or refund my money...they have rejected both ideas...so much for their reputation. If anyone else has had a similar problem, I would like to share. I am hoping their business receives the proper kind of review. They got my money and misled me. I explained the vehicle would be great for my family and my son has CF (cystic Fibrosis) which I made clear was one of the reasons I wanted to buy the RV so he could perform his treatments while we were on the road. Overall, they claim my 20K was well spent?? I believe they need to stand behind their product and put the customer first!I wish they could just do the right thing!