Preview Review

Next Review

Ride Auto Consumer Reviews

Most Popular | Newest | More Options >
More filter options:
I Was the Sucker!
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

BURNSVILLE, MINNESOTA -- Bought a 2010 Ford F150 from these cons! Went there the week before to look at an F250, decided against it. Following week went there to look at a 2010 F150 which looked good enough that I bought it. Looked it over up and down, test drive went good (very little gas in the tank), motor sounded good. When we came back from test drive I popped the hood and was listening close to the engine, the sales guy got impatient and asked, "Well do you want to buy it?" because I guess I was wasting his time because he remember me for previous week. Noticed it could use new tires but they would not budge on the price due to they could get me no-name tires for cost.

So even after that crap I bought the truck and a week after that the engine has a knock in it from a bent valve, they put additive in the oil to cover this up and looking closer under the pickup at the frame I noticed sand here and there that they painted over to make the frame look good. This place was just sued by a lady that proved they knew about a major issue with her vehicle that they covered up.

After I filled out the paperwork my sales guy and another one went out to the pickup, popped the hood and was doing something. Thought this was a little odd but didn't inquire about it. When I got it home I noticed wires coming out of the fuse box and the lid for it wasn't on right, yeah they put a GPS tracker in it (WHAT THE HELL FOR!!?) even though I financed it and I have great credit. Learn from my mistake and the experiences from other people reviews on this site and STAY AWAY!!! If anything report these ** to ICE so they will be deported! (Maybe a little strong but I am that pissed!)

Replies
Advertisement
These Guys Are Crooks. Don't Buy Here
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

BURNSVILLE, MINNESOTA -- I bought a $14000 2009 Ford F-150 from these guys and was told it was rust free and from out of state. After a month of having it in the summer which means I had it on no salty roads it started bubbling and rusting everywhere. It also had all kinds of other issues that went wrong after I bought it. The struts went out, multiple sensors went out, and the check engine light came on so I brought it to the mechanic and they wanted $8000 to fix it.

This all happened within 3 months of owning it. Oh and all the black paint they sprayed underneath to make it look clean started peeling off right away to. These guys only fix stuff temporarily so they can sell it. I wish I could get my money back and give them the truck and make it their problem, but they made me sign a as is piece of paper for a reason. I will never bring my business to them ever again and I hope this will help other people do the same.

Replies
Terrible Experience
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

BURNSVILLE, MINNESOTA -- I called about a truck they had on their website for 13995. Told them I am a cash buyer with no trade and asked for best price. 10995 was the number is was given but was told the truck was at the detail shop. Called back the next day to see if it was back from the detail shop, he said it was, I asked if he remembered the price he told me yesterday? He put me on hold, came back and said truck price is 11995. Needless to say we discussed this and I was assured that there was no way the truck was priced at 10995. Now I looked at their website and it is up to 14995. PLEASE DO NOT BUY FROM THESE UNETHICAL PEOPLE!!!

Replies
Dream Come True
StarStarStarStarStarBy -
Rating: 5/51

BURNSVILLE, MINNESOTA -- I wanna thank Ride Auto for making my dream come true!! I always wanted to get a Corvette and these guys helped me get into a really nice C6 Corvette. I had been looking for months for the perfect deal and when this one showed up at their lot I knew I had to have it! Even though my credit isn't the best they were able to get me financed with a decent interest rate and a low monthly payment. I wanna thank Richard and Jeanae for helping me get the car of my dreams and I will definitely come back again!! Keep up the good work guys!

Replies
Advertisement
Truck
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

BURNSVILLE, MINNESOTA -- Worst dealer I stepped on. I made the mistake to not check reviews, hopefully with this I can save someone to not buy in this dealer as I did. One day after I bought my 11,000 dollar truck, I've been having so many problems. Cruise control doesn't work, service tires monitor system on, check engine on for the third time. They spray paint over rust areas, now I have to scrape off and repaint... So disappointed.

Replies
Terrible Customer Service / Crap Auto / Bondo Auto / Salvage Auto
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

BURNSVILLE, MINNESOTA -- What a shady business. My guess is that it is a mere store front for other activity. They seem to NOT want our business. I am very interested in purchasing a older model Cummins. After dealing with this operation and reading all of the other reviews, I am glad they chased me out.

I visited Ride Auto this weekend. I walked back to the discount lot and looked at their Bondo selection. Being a mechanic myself, I did a little more research than just looking at the appearance - most of which had thin paint over rust, terrible cleaning jobs and very poorly functioning vehicles. The sales dude walked me crabbily to the lot, and opened the door to an older model diesel truck. He then said he had work to do and would come back in 10-15 minutes. Of course he took the keys with him so we couldn't start the vehicle. Ha! I'm guessing that had he left the keys, the piece of crap wouldn't start anyhow.

So, I'm checking things out and notice that there is a main seal leak (rear end seal). Also, the hood wouldn't open and there was evidence of the rear bumper being pushed into the vehicle itself - covered with a thin layer of Bondo and paint. We decided this wasn't the truck for us.

We went back to the office and spoke to the now annoyed sales guy, who refused to show us the other truck. He said it had already sold. I couldn't help but notice that the vehicle is still showing up on-line in various ads. They had done this to us before about a year back when we went to look at a truck. They said we couldn't test drive it because it had sold. Of course we found out a week later that it was still there.

PLEASE DO NOT TRUST THIS PLACE. They slap crap back together on these messed up vehicles. DO YOUR DUE DILIGENCE BEFORE YOU BUY so you are not one of the many disgusted customers leaving RIDE AUTO with a bad taste in their mouth and a pile of crap that will leave you stranded! This place should NOT be in business!!! I'm not sure how they've made it this far!

Replies
Ride Auto Is a Rip Off
-

BURNSVILLE, MINNESOTA -- Purchased a 2011 Kia Forte from Ride Auto, they gave me the Carfax that showed the vehicle was in good condition - no accident was reported. When I got the vehicle home I noticed missing parts and loose bolts under the hood. I took the vehicle in to the Kia dealer where they told me that the car was in an accident and had extensive repair work. It also has bondo all the way down on the passenger side of the vehicle. It had a used strut and knuckle on the passenger side front wheel and had a bent tie rod on it. They also told me it could cost me up to $1000 dollars to fix the Air bag issue.

I brought the vehicle back to Ride Auto and told them I want my money back. They told me that there was nothing they could do for me, I purchased the vehicle AS IS - NO WARRANTY. I told them about the air bag issue and the missing parts and they told me they would cut me a check for $560 dollars to fix the air bag and the missing parts on the vehicle. I later on got a current Carfax which showed me that the vehicle was in an accident and the air bag was deployed. I again tried to return the vehicle and they told me the same story, I purchased the vehicle AS IS - NO Warranty and there was nothing they would do for me.

I told him about the cars suspension and the used strut and he told me the only thing he can do is cut me another check for 100 dollars for a front end alignment. I brought the vehicle to tires plus for an alignment and they told me that there was several issues with this vehicle and they couldn't do an alignment on it. The following day I returned to Ride Auto and they told me they would take back the car minus $800 dollars I paid for it. I called the Burnsville Police Dept and told them what was going on and had an officer come in and return the vehicle.

The Officer Demanded for them to return the full amount of money back and that I didn't have to sign anything. They refused to give me my money back, and gave the police officer his attorneys card. They argued that I bought the vehicle AS IS - NO Warranty and that he needed the $800 dollars to pay his employee's and to fix the title. We later got it down to $500 dollars and I was forced to sign an agreement that I wouldn't take any legal action against Ride Auto.

Ride Auto is a HACK SHOP that takes in used damaged cars and fixes them up half ass and puts them back on their lot. Don't believe anything these guys say, not even the Carfax. They know how to get a clean Carfax report when there is damage done to the vehicles. They purchase the vehicles from out of state damaged, fix them half ass, and give potential buyers (Like Myself) a clean Carfax report. Do your research before buying from this place, make sure they didn't misrepresent any of the information.

A dealer must not withhold information as to the condition of the vehicle at the time of purchase. Fraud may be committed by an automobile dealership by misrepresenting or failing to disclose such things as the true condition of the vehicle whether the vehicle was involved in an accident or sustained some type of damage when in possession of a prior owner. Make sure you do your research and buy from a reliable dealer.

Replies
Customer Service
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

BURNSVILLE, MINNESOTA -- Rip off and dishonest people!!! Be aware! We just bought a car from there and within an hour it wouldn't start. To find out, the wrong battery was place. Bought a new battery $200 from O'Reilly the car start. Call the Ride Auto to inform them, they said they never replaced it, it came with the car and I'll be full responsible for!

Replies
Advertisement
Every Word They Said Is Lie and Bad Customer Service
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

2933 MINNESOTA 13 BURNSVILLE, MN 55337, MINNESOTA -- I did not have a very good experience with Ride Auto Sale. Everything they post or write on Craigslist about their car or boat was lie. I bought a boat from them, they said that was excellent condition and ready to hit the water. So, I went there to check it out and I really like the boat so I did buy the boat. But before that, I told him that I'm not a mechanic so I want to know if it has been de-winterized and ready to go, he said "yes."

I took it home for a couple days then I tried it out at the lake. The boat was not running and all the gear lube is out. Also the oil is out, the trim hose was bad. Now I can't even take it the shop to fix it. One more thing, they promised me that before I take the boat from the dealer they will make it clean and ready to go. I went the first time, they still didn't clean it so I came home. I went the second time, they still haven't cleaned the boat so I had to ask them to clean and I waited two hours just for that.

Does anyone know how much I paid for it? I paid $8600 for that boat. I recommend all of you not to go there. They don't have any customer skill plus you don't want to spend your entire money packet to something that is not in working order. I don't know how to explain it to make people understand, but please don't go there. You can always go somewhere else.

During that time I saw this white guy, he came to ask one of the sales guys or the owner that he wanted to test drive one of the Chevy trucks. So they just told him to go, wait outside at the car. He waited and waited, they still sat in the office. I saw him stay outside for more than 40 minutes then left. What kind of customer service is that?

Replies
Do Not Buy From Ride Auto Sales
By -

BURNSVILLE, MINNESOTA -- DO NOT DO BUSINESS WITH RIDE AUTO. I purchased a vehicle from them that came with a 3 month, 3000 mile warranty on 6/14/11. When I went to use the warranty on 8/4/11, the warranty was never activated. I was given a number of reasons by the man that sold me the vehicle, Arash, why the warranty was not activated. First, the warranty people must not have received the check, then the warranty information must not have been entered into computer.

Third I did not call him sooner to tell him that it was not active, and finally, because my wife and I had expressed a problem the day after purchasing the vehicle and they made the offer for us to bring the vehicle back at that time, the warranty was never activated because I did not speak to Arash himself and instead I spoke to a gentleman named Francisco to tell him that we would not be bringing the vehicle back. Arash said because he never actually spoke to me, he told his sales representative at the warranty place not to activate the warranty.

When a problem arose, the warranty had not been activated, and when it was activated, it was then considered a pre-existing problem even though the problem arose during the supposed warranty period of 6/14/11-9/14/11. When I spoke to Arash, he refused to do anything about the problem and said that he didn't know if I was going to bring the vehicle back, so that is why the warranty was not activated (2 months later).

When I told him that I would like to bring the vehicle back and receive a refund, he told me "there is nothing I can do for you." If I can't get my problem fixed or get a refund for the vehicle, I will have no choice but to seek legal remedies for breach of contract. Please, if you are considering buying a car from Ride Auto, think again and go somewhere else.

Replies
Top of Page | Next Page >

Ride Auto Rating:
Star Half star Empty star Empty star Empty star
1.6 out of 5, based on 19 ratings and
23 reviews & complaints.
Contact Information:
Ride Auto
Burnsville 2933 West Highway 13
Burnsville , MN 55337
952-882-7776 (ph)
www.rideautosale.com
Compare Auto Dealerships