From the Horse's mouth
HAMPTON, VIRGINIA -- Just an employee here to inform local consumers about RK Toyota Scion.
RK in general is a fraudulent company, and will do anything to suck every last dime from your wallet. For instance, a Chevrolet Conversion van was traded in not too long ago. The person received $1.00 for that trade in. Now, add the state inspection fee, and oil change, and wash and vacuum. Let's call that $100 even. The car was now on the lot for a price of $3,000!!!! That's $2,900 in profit!
I talk to sales agents, and they boast about how the rip people off, and how much they made on the "deals". I just don't find this to be the way a business should be run. Salesmen are fired if they don't sell 10 cars in a month, whether it be their first month, or 10th year. One employee was fired because of that reason that I can recall. But get this, he took 2 weeks vacation for his wedding and honeymoon. His first day back, he was fired.
If this is how RK treats their employees, ask your self this:
"How are they going to treat me?"
I don't care for this company one bit, and have been searching for a new employment opportunity that will be taken as soon as one is offered.
This company doesn't care about its consumer, it only care about the money being made. So, if you do end up having a bad experience with them, please report it here. And if they know you aren't happy, they will offer you a $50 or $100 certificate for parts or service, IF you fill out a good rating survey. Isn't that fraudulent by itself? How does this make Toyota look?
Do not buy your cars or trucks from here. You will over pay, and often the prices are hidden in the contract.
If you really want a Toyota, or a Scion, go to Denbigh, Checkered Flag, Gloucester, etc. I've heard many good things about these companies, especially Denbigh.
I figured I'd let you people know about this company and it's antics, because, quite frankly, I wouldn't buy a car from them myself.
Please take this into consideration before you step foot in that store.