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Rooms To Go

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97 Reviews & Complaints

Company Contact Info
Contact Info: 11540 Hwy. 92 East | Seffner, FL 33584 | 813-623-5400

Top Customer Complaints & Reviews:

Warning !!! Do not buy from Rooms To Go! I have been getting phone calls on the hour for the past 3 day's about an extended warranty that I don't want!
It takes something of great magnitude to get a complaint out of me and Rooms To Go really stunned me today. I read mixed reviews prior to visiting the Baton Rouge, LA.
I purchased a recliner sofa set from Rooms To Go. Last week my wife was sitting on the sofa with the recliner extended and she got off the sofa from the side.


Latest Reviews:

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Poor Quality Products, Awful Customer Service, Don't Shop RoomsToGo - Mattresses and Furniture
RALEIGH, NORTH CAROLINA -- Bought a King size mattress which collapsed by the head of the bed after only 3 months, they replaced it. The replacement also ...
-- Informative Posted by Tinacaputo22 on 05/01/2013

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Never Buy Furniture at Rooms to GO - Fireplace Entertainment Center
HOUSTON, TEXAS -- I brought a fireplace entertainment center from Rooms to Go & the delivery team was very unprofessional & rude & could not speak ...
-- Complaint Posted by Quantinasmithruffin on 04/12/2013

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Horrible Customer Service - Scratched Floor Upon Delivery
TAMPA, FLORIDA -- We ordered a chair from rooms to go.....It was junk..The recliner did not work over 1/2 the time.....A tech came to evaluate...( ...
-- Complaint Posted by Liltom127 on 04/03/2013

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Very Poor Quality For Furniture. Plus Poor Customer Service - Sofa
FLORIDA -- I purchased the sofa in Florida at the Boca store. I only come to Florida about 5-6 weeks a year. The sofa cushions are discolored, ...
-- Complaint Posted by Homeingc on 03/15/2013

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Upset!!!! - Bar Stools
I ordered two bar stools and only got one set of tools to set up one of them. I called and they said they would send the other ...
-- Complaint Posted by Jeslitten on 02/16/2013

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Warranty and Customer Service
NORTH CHARLESTON, SOUTH CAROLINA -- I added a 2 year warranty to my sectional. Didn't had it for 2 years yet. Buttons are coming off the pillows. I called them and ...
-- Complaint Posted by Nekashe on 02/13/2013

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Ridiculous Marketing Policy -- Informative Posted by Stephensjoan70 on 02/02/2013

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Moldy chairs
MAYAGUEZ -- I ordered to bamboo style pub chairs with cream cushions ($246) and when I picked up the chairs they were completely wrapped ...
-- Complaint Posted by Annefusaro2002 on 11/28/2012

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NO Return policy!!!! - mattress
ARLINGTON, TEXAS -- Bought a mattress from Rooms to Go. Don't do it!! It's been a nightmare! Slept on it for 2 nights. Very uncomfortable my hips ...
-- Complaint Posted by Ginnafive on 11/25/2012

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Don't buy furniture from Rooms To Go!!! - Sofa Set and Dining Room Set
COLUMBIA, SOUTH CAROLINA -- I bought a leather living room set from ROOMS TO GO about 2 years ago and now the leather is cracking. I also purchased a protection ...
-- Complaint Posted by Dabzosha on 11/11/2012

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Buyer BEWARE! - Sales/Delivery/Customer Service ALL TERRIBLE!
BATON ROUGE, LOUISIANA -- It takes something of great magnitude to get a complaint out of me and Rooms To Go really stunned me today. I read mixed reviews ...
-- Complaint Posted by Angelacat77 on 08/25/2012

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Delivery 5 Weeks After Purchase
AUGUSTA, GEORGIA -- I purchased a new bedroom suit from Rooms To Go that was in their ad booklet and asked for a delivery for June the 5 which was ...
-- Informative Posted by Thecountry2009 on 05/20/2012

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AUGUSTA, GEORGIA -- Our nightmare with RTG began Nov. 2010. We ordered a leather couch and love seat. About 4 months later we noticed faded streaks ...
-- Complaint Posted by Judyrowland on 03/23/2012

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Bad Customer Service!!! - Mattress
BOCA RATON, FLORIDA -- We bought a bedroom set and mattress at Rooms To Go, Glades Boca Raton. They first set us up with a wrong spring box which made ...
-- Complaint Posted by Carolus123 on 02/09/2012

Wost Customer Service & Delivery EVER!!! - Tempurpedic Mattress Delivery
TAMPA, FLORIDA -- I ordered a tempurpedic mattress, bunkie board, and mattress protector to be delivered to my home. I was told they would arrive ...
-- Complaint Posted by Nmcord on 01/22/2012

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