Feedburner Receive our consumer tips & recalls newsletter by e-mail
[X]
Feedburner count

Rooms To Go Furniture

Customer Reviews & Complaints:


StarStarEmpty StarEmpty StarEmpty Star
Poor Quality Products, Awful Customer Service, Don't Shop RoomsToGo - Mattresses and Furniture - Informative
RALEIGH, NORTH CAROLINA -- Bought a King size mattress which collapsed by the head of the bed after only 3 months, they replaced it. The replacement also ...
-- Posted by tinacaputo22 on 05/01/2013

Furniture Shopper Beware!! - Package furniture deal - Complaint
PANAMA CITY, FLORIDA -- It would be a shame to rate this business anything less than horrible. They do not even deserve that. The customer service is ...
-- Posted by vengeancecycle61 on 11/07/2011

Took a while, but in the end they stood behind their product - Furniture warranty - Compliment
MARIETTA, GEORGIA -- Purchased a living room set which was delivered when scheduled. After about two weeks we noticed that there wasn't enough padding ...
-- Posted by yaya07 on 07/31/2011

Poor furniture quality and warranty - Living room sectional/ chair/ ottoman - Complaint
Ok so we bought a living room suite. 1 week after having it, the sectional frame broke. I called them to repair it. They sent ...
-- Posted by Redq on 04/12/2011

They Are Robbing The Consumers - Furniture Store That Sells Furniture That They Don't Have - Complaint
Rooms to Go is a furniture store that sells furniture that they don't have. It seems like we as consumers are being forced to ...
-- Posted by soundlordent829 on 03/13/2011

Customer Service is like dealing with the DMV... in the 80's - Furniture - Complaint
Delivery window from 2-6. I was home the entire time. At 5PM CST, I still had no delivery. Tried to call customer service, and ...
-- Posted by RGC74 on 02/23/2011

Rooms to go...will not shop there any more - Furniture - Complaint
WEBSTER, TEXAS -- As a 1st time customer, I was very disappointed. We had purchased a sectional sofa and swivel chair. After a month we rec'd the ...
-- Posted by lindashake on 02/17/2011

Rooms To Go JUNK furniture - sleeper sofa - Complaint
THE WOODLANDS, TEXAS -- I bought a queen sleeper sofa in Oct. 2010. It took 9 days to have it delivered, then when it came the head part wouldn't lay ...
-- Posted by Castlekeeper on 11/14/2010

No Free Lunch - Furniture - Informative
GREENSBORO, NORTH CAROLINA -- Furniture is low end quality, not the absolute bottom but pretty sad. Fit and finish of delivered pieces is much lower than ...
-- Posted by Me10000 on 06/21/2010

Do NOT Buy from Rooms To Go - living room furniture package with free television - Complaint
You will not receive what you order, when you are to receive it, or in anything close to a timely fashion. Four months after ...
-- Posted by rkarn96 on 03/04/2010

Rooms to go don't honor what they say - furniture - Complaint
ARLINGTON, TEXAS -- Saturday morning I went to Rooms to Go and I decided to buy a livingroom set with a verbal agreement to hold my check till Wednesday ...
-- Posted by disgusted2010 on 01/31/2010

Complaint About Furniture - Living Room Furniture - Complaint
GULFPORT, MISSISSIPPI -- Within the last year and a half I purchased living room furniture from rooms to go which was faulty, cheaply constructed, and ...
-- Posted by norvell on 09/18/2009

Beware of using Bill Me Later with Rooms to go - Furniture - Complaint
RIVERVIEW, FLORIDA -- My wife and I have had great credit with Rooms to go over the past 3 years. Always buy things from them. Pay them off. Never ...
-- Posted by Rooms2goSucks on 06/23/2009

No Assembly Required - Furniture - Informative
FRANKLIN, TENNESSEE -- We bought a living room suit at Rooms to Go. The drivers showed up within the window of delivery and brought the right furniture... ...
-- Posted by gqpenn on 05/21/2009

Please Look Elsewhere - Dining Room Furniture - Complaint
SUNRISE, FLORIDA -- I recently made a purchase through rooms to go. It was a lovely piece for dining room furniture. My husband and I looked every ...
-- Posted by streetcw on 03/10/2009

Furniture Delivery - Furniture - Informative
BATON ROUGE, LOUISIANA -- This is to give everyone a warning about ROOMS TO GO. I purchased furniture on 10/12/08 with a guaranteed delivery date 10/23/08. ...
-- Posted by Very un-happy on 11/22/2008

Poor Quality, Poor Customer Service, Bad Business Practices - Furniture - Complaint
SPRING, TEXAS -- I have experienced the worse problems with this company. I purchased an entertainment center and a dresser from them about six ...
-- Posted by TXGAL77356 on 09/21/2008

Hidden Charges - Furniture - Complaint -- Posted by jpando on 03/10/2008

Rooms-to-go Customer Service is Horrible - Delivery of Bedroom Furniture - Complaint
AUSTIN, TEXAS -- We purchased a King-size bed and bedframe at Rooms to Go Austin on 12/16/07. $2,300. We were assured delivery and full set up ...
-- Posted by texascg on 12/21/2007

Our salesman was cheating on us! - Furniture - Complaint
POMPANO BEACH, FLORIDA -- A few months ago, my future Husband and I were preparing our future apartment for when we were to be married. We walked into ...
-- Posted by inblueseas on 10/29/2007

Bleeding Dye on Crimson Sofas - Furniture - Complaint
SAINT PETERSBURG, FLORIDA -- I recently purchased a crimson sofa and chair from rooms to go. My son left some drool on the sofa and I used a clean white rag ...
-- Posted by tursiops on 09/22/2007

Delivery Services - Furniture Delivery Service - Informative
GRAPEVINE -- We recently bought over $4,000.00 dollars worth of furniture at "Rooms To Go" in Grapeview Texas. The salesman was very nice ...
-- Posted by bigdog1ran on 09/20/2007

Cheap defective and damaged furniture - couch - dining table - end and coffee tables - Complaint
JACKSONVILLE, FLORIDA -- The furniture looks nice in the Rooms To Go store. But wait until your coffee table and end tables arrive at your home - in boxes ...
-- Posted by mad as hell on 05/05/2006

No delivery for months - Furniture - Complaint
BIRMINGHAM, ALABAMA -- I just want to warn any one who buys or is planning to buy from Rooms to Go. This is our second experience and it is terrible. ...
-- Posted by shahritu77 on 03/22/2006

Rooms to Go can GO! - Furniture - Complaint
Don't waste your time with this poorly run company. In October we ordered a chair, dresser, bed and end table. We were told ...
-- Posted by jsereb on 02/07/2006