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Poor Site Design and Cancellation Policy
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

NEW YORK, NEW YORK -- I have used the site extensively. The trick is to be a day or so ahead of the automatic bill pay by canceling it immediately before that time. For this, I recommend using PayPal to ensure that your auto billing will be canceled as you wish.

Also, the site is the most terribly designed site in the world. Whenever someone responds to your e-mail and vice versa, the site uses a sliding bar to navigate through the e-mails. You literally have to hold down your cursor over the bar and slide it down to navigate from one e-mail to the next. When you wish to delete old e-mail, you literally have to open up each and every e-mail and delete it one by one--tedious to say the least. The funny thing is that when using the sliding bar, one can scroll over each e-mail and there appears an "x", which leads one to believe that you can clearly delete this e-mail. No such logic, it is to archive the e-mail. Again, not logical at all.

As well, upon logging into the site, your e-mail indicator (an envelope at the top left of the page's site) indicates a substantive amount of e-mail. This is very deceptive, as this is a list of cumulative e-mails inclusive of those you send. Remember, it is so time-consuming and tedious to delete e-mail. It has to be deleted by opening each e-mail and deleting it one by one.

When you receive a message from a subscriber, the site will send you an e-mail alert on your personal e-mail. This is a great idea--except clicking on the link takes you to the sending party's profile, not to the actual e-mail. Again, design fail.

One last bit of note, I will not blame the site for this, many will e-mail you requesting housing accommodations for far less than your requested amount. I don't know if this is because some subscribers don't read or assume you will like their picture enough to give away the room you are renting. Overall, I would not recommend this site. Good luck to anyone who uses it otherwise.

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Roomster is a Totally Bogus Scam of a Business
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CHICAGO, ILLINOIS -- They place dozens of very tempting but fake room for rent ads on Craigslist. When you inquire about a room, you get a reply telling you to go to a fake mirror site that redirects you to Roomster. On the Roomster website, almost 100% of the ads are clearly fake. The prices are FAR below market, the accommodations gorgeous, and the landlords almost all twenty-something hot women or men. The property about which you initially inquired is nowhere to be found and when you mention this to the party that posted the ad, you are told to register and upgrade to a paid subscription in order to see the room. STAY AWAY and report to Craigslist as a "Prohibited" ad.

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Roomster Is Nothing but a Scam
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CALIFORNIA -- This is completely fake. I was looking for a condo and found one in Santa Ana. The property was owned by a female named "Stepahie". I'm guessing they meant to put Stephanie because who typos their own name? But okay, I'll let that slide. Then, I get an email with the rental agreement saying he and his family had to move to NJ due to a missionary and that they couldn't find anyone trustworthy to handle renting their place out.

Now mind you, the place he was sending a rental agreement for was not the place I had seen online. So, I went back to where I found the condo and I seen "Stepahie" had four listings and each of those listings has some of the same pictures. If someone were serious about renting all of these places out they would be sure not to make that mistake and when speaking to a potential tenant they might show a little bit of professionalism when writing an email. DO NOT USE ROOMSTER or LISASROOM.

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Fraudulent Postings, Unethical Practices
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

LAS VEGAS, CALIFORNIA -- I signed up for the 3-day subscription. I followed up with about 20 or so phone calls and more emails. I received 0 responses. I met the criteria for all ads I responded to. I even described my financial stability and good character. All ads I responded to were 'new' or same day. Why no responses? Then I got charged 29.95 the next month. Who would have thought that a 3-day subscription would be an automatic renewal for 30 days? This is nothing more than a trap for the unwary. If you want to waste your time, go for it, but do not subscribe.

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Seems Like a Scam
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

I received a text message from someone "interested in my room," and they were replying to my ad on either Craigslist or Kijiji. They told me to follow the link to see their profile and to see if they were a good fit. The link lead me to the signup page. They told me I had to sign up to see their profile and stuff. I signed up, and the link still lead me to the signup page so obviously it was just an affiliate. Still, I filled out my description, sent out a message to all of the people in my area looking for a room with their budget close to my rent cost.

I keep receiving notifications of messages received despite including in my ad that I would prefer to be contacted by text or email address, not on Roomster. I can tell that the messages are fake and meant to entice you into paying the 3-day trial or more to be able to see them. If they ARE real messages then that sucks, because I really need a roommate! Roomster should change their setup - we should be able to see a preview of the message at least.

Then they're still enticing people to subscribe in order to see the full message, but we can at least see that it's not a fake message meant to trick us into subscribing! The website looks very promising, with the picture and profile option, plus the option of sending out a message to multiple people at once. It seems to make looking for a roommate much easier! But alas, it's just a money scam.

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SCAM, 100%
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

BENTONVILLE, ARKANSAS -- So, I was looking to rent a room in my house. I created a post on roomster.com (haven't paid for anything at this point). At some point (a week or so later), I received a notification that I had a message waiting for me (person interested in renting the room).

I go ahead and sign up for the 15-day trial, thinking this would be a good way to find a roommate. Once I pay for the trial, I go to the message center. It shows I had a message, but that person removed (or deleted) the message...$15 spent for no reason now.

I'm thinking, either they're jerks for not removing the message notification, making me spend money to read the message...OR they fraudulently generated a message to entice me to spend money, but then removed the message once I paid for access.

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Worst Service
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

LAS VEGAS, NEVADA -- I recently tried a 3-day subscription again after I previously tried a month's long subscription a year ago. I hoped I was wrong and things had changed, but, alas, no. I don't know if any of these people who are looking for a room actually exist. You can usually tell when someone who has "subscribed" to this service never bothered to fill out any details of what they are looking for. Who does that? You allegedly spend money to subscribe to a roommate service, but never bother to fill out any descriptions of yourself? That's a clear give-away that the person doesn't exist.

I never get any responses, except one guy. He never responded to my e-mail to him on Roomster, but he did run an independent ad on CraigsList. When we spoke, he said he never got an e-mail from me, so I don't know if their e-mail service is real! Speaking of e-mail, after you resign from the service, you frequently get an e-mail saying you have e-mail on Roomster, except they charge you a minimum of 3-day service to access your e-mail. Who does that?

When I resigned my 3-day membership after 2-days, they still tried to charge me for a month. Fortunately, I used PayPal and when I filed a complaint with PayPal, BOTH the 3-day and the month's subscription were reversed. This is definitely a rip-off site that makes its money through quick hits that never materialize. Stay Away!

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Never Fall Into Their Trap
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

The reason I am writing this review is that I don't want what happened to me to happen to anybody else. Like many others, I fell into their trap of getting a 5.95$ trial subscription. I was charged 29.99$ for the renewal of the trial. The only way to contact them is through their online messenger (What they call 24/7 support. They actually do have a phone number, but they only take suggestions and comments on that line, what a shame!). When I contacted them, they literally told me that I was emailed about the trap.

The reason you fall into their trap is they keep sending you fake messages into your mailbox and when you want to view those messages the website asks you to open an account with them. If you are really in need, you go for their 3-day trial subscription, without knowing that your subscription does not automatically end. It automatically renews. At a much higher rate. Please DON'T fall into their trap.

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Roomster Scam and Craigslist.com
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

WASHINGTON, DISTRICT OF COLUMBIA -- Glad I came across these reviews. I live in DC but posted an ad on Boston Craigslist.com and received one of the Roomster responses. I checked it out, but was a bit confused as to why the only way you can create an account is through your Facebook profile. I don't use Facebook. A quick Google search on Roomster sent me here. Won't even consider using them.

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Scam/Spam. Super Annoying
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

DENVER, COLORADO -- Roomster floods Craigslist with fake rental ads and leaves a number to a spam bot which then sends you a link to their site which you have to pay to respond or find out more info about the rental properties. They are a joke!

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Roomster Rating:
Star Star Empty star Empty star Empty star
1.9 out of 5, based on 36 ratings and
43 reviews & complaints.
Contact Information:
Roomster
285 West Broadway, Suite 320
New York, NY 10013
646-862-2841 (ph)
www.roomster.com
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