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Roomster Consumer Reviews - Page 2

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Scam Site With Bait Posts
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CALIFORNIA -- Signing up with Facebook is ridiculous, all it does is spam you with fake notifications, replies and email you don't need. I was baited to the site by a fake ad posted on Craigslist with a cell number and an auto-reply. I'm guessing whoever has the account gets some sort of commission by directing traffic to this bogus site. If I could give them zero stars I would.

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I am a Landlord and Come to This Site to Found Tenant.
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

I am a landlord and come to this site to found tenant. 90% of time I cannot send message to the person. Because the second I put cursor on it the name and picture switches to other person. Therefore, I have been sending response to the wrong person. That really caused more than just wasted time but disaster. I cannot reach the correct tenant and the tenant cannot get right response. I have notified the help@roomster.com many many times in the past 2 months yet the problem still exist.

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Many Better Alternatives to This Scam
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

NEW YORK, NEW YORK -- They lure you with messages from potential renters, but require you to pay in order to read the messages. After I paid, it turns out the messages were from the Roomster Team...wtf...Wonder why they don't show you any actual apartments or roommates upfront without having you enter your credit card info? It's because there are no renters or roommates on the site. It's a complete scam. WORTHLESS.

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They Are an Absolute Scam.
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

NEW YORK CITY, NEW YORK -- They are an absolute scam. I contacted several matches, then I immediately canceled my subscription. They continue to attempt to charge me $24.95 over and over again. Of course the authorization is always declined. Their customer support is terrible.

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Bad Non Dependable Website
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

ATLANTA, GEORGIA -- Every time I applied with seeking rooms, no good response. When Roomster said that I had messages to review, I could not even read them to reply. It is not a reliable service to seek a room or roommate. Go to your other resources.

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Scam!!!
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

Every time I purchase a new subscription, I receive absolutely 0 messages about my listing but as soon as my subscription expires or I cancel it, all of a sudden I get numerous messages? WTF? I'm assuming it's to entice to me subscribe again. I'll just use Craigslist from now on.

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Awful Scam, Poor Business Plan, Dirty Business
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

DO NOT USE THIS SITE! First, it won't help you find housing. Second, NEVER PURCHASE A TRIAL! I purchased a 15 day trial. After that, they automatically started to charge me for 30-day trials without my knowledge! And their "24/7 support" is a useless chat reply. Avoid this at all costs.

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SCAM!
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

DO NOT USE THIS WEBSITE! Complete and total scam!!!! I purchased a $5.95 "3-day trial" in the evening on a Thursday. On Sunday morning, less than 72 hours from trial purchase, I was charged $45.95 for another "3-day trial"!!! I tried to contact "customer support" which they claim to be 24/7 yet I had no response within the hour, and the response I received was not helpful at all. This is trash!!!! Don't use it and have your money stolen like I did!!!

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Auto Renew
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

LOS ANGELES, CALIFORNIA -- This is crazy. I just try the 3 days trial for $5 then I didn't tell them that I'm going to renew. They charge my credit card for $45 in the month of October and $45 in November without my notice. Please return my money. Please return my money.

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Spam text messages received
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

I posted an ad on Craigslist and then received two suspiciously similar text messages. "Hi, I'm Julie interested in your room or roommates, check out my profile and contact me: ** 1:22 AM." "Hi I am jenny want to live with someone who is nice, clean & reliable. Here are my full details: **. Please contacts me direct. 3:32 PM." They point to the main Roomster.com page (not a profile). It seems like Roomster is trying to get Craigslist users to use them instead.

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Roomster Rating:
Star Half star Empty star Empty star Empty star
1.4 out of 5, based on 77 ratings and
84 reviews & complaints.
Contact Information:
Roomster
285 West Broadway, Suite 320
New York, NY 10013
646-862-2841 (ph)
www.roomster.com
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