PORTLAND, ILLINOIS -- What they don't tell you until after you create an entire profile, is that the service cost $25 FOR 1 MONTH!!! But wait, they don't actually tell you yet. After you create a profile... After you send a message to a potential listing... wait still they don't tell you. But then when the lister messages you back THEN, they tell you how much it costs to read the message.
OH! but wait, it gets better. They send you bogus emails from complete strangers to try to prompt you to pay so you can read the bogus emails. I got an email from someone looking for a FEMALE roommate. I'M A MAN. Obviously she does not want to rent to me. Why did I get the email. Because it was bogus, just so I would pay to read it. THEN... even though I have Unsubscribed, I am still getting bogus emails.
NYC, NEW YORK -- The roomster.com service is an online advertiser for roommates and accommodations. I was denied access to both my account and customer service contact minutes after making payment for the service with no explanation, but the following vague, unverified claim:
"Roomster takes member safety and security very seriously. You have been reported by other Roomster members as either being a concern, posing a threat, promoting an agenda, being suspicious, using hate speech or acting inappropriately. We have investigated this matter and have removed you for one of those reasons."
I could not contact the customer service, as the website prevented me from doing so. When I called the company phone number, a message redirected me to their website. A refund request has been made the same day to PayPal and BBB.
NEW YORK CITY, NEW YORK -- This app is HORRIBLE! I stuck around for a week and found that all the users are scammers who make very convincing fake profiles posting amazing looking rooms and then say they are out of town and ask you to wire money for a deposit on an apartment you've never even seen! This happened at least 10 times to me within the week! THEN when I deleted my account they continued to charge me the $8 weekly fee for 3 more weeks!!! When I contacted customer support I finally got them to stop charging me but they refused to issue a refund. WORST APP EVER.
BOSTON, MASSACHUSETTS -- There are these ads up on Craigslist that always sound too good to be true. Then when you text the phone number- you get a text back saying to go to: AlinasHoms.us and that just forwards you to Roomster. I'm not paying a monthly fee to join a site. WHY the ** do you think I'm looking at Craigslist? Because I'm broke and can't afford anything else. It just sucks that people trying to find a roommate are now subject to these scumbags... UGH- I've read at least 100 reviews of people who got roped into "trying" the service and couldn't get out of it and end up with a bunch of months charges. No thank you.
LAS VEGAS, NEVADA -- I renewed my subscription for $25, after first paying for only a temporary one. A few days after my bank charged me the fee, I got a notice to upgrade now, and my messages could not be read. In all, I was able to read one message and unable to read 3. Do not join this site.
TEXAS -- I applied for a 5 day subscription with no intention to extend. But the way Roomster works is they auto charge you for a month after 5 days. The customer service is appalling. I kindly asked for a refund and the representative just copy and pasted the same feedback over and over. There is no service phone number. Worst experience ever.
A potential renter (Travis) alerted me to a scam post that looked like my Craigslist room for rent post. The scammer copied my text exactly, but didn't put the same city and didn't bother to put photos. When Travis contacted the scammer, he was asked to register and the link leads to roomster.com. I think Roomster is trying to increase traffic and registration to its website. What a shameless scammer. Just Google "roomster", and you'll see.