NEW YORK, NEW YORK -- I posted my room on this site for a trial for a few days and paid for these few days. Soon I found out I was charged for another month. I never agreed or notified of any auto renewal. I tried to contact their customer service. On their website and purchase email, there is already an intimidating message warning about customer chargeback that they will report to collection bureau and screw your credit score basically. It's very unpleasant and annoying to see this and you should know it's bad business. They are doing this because it has happened to a lot of customer.
Before you even try, run as fast as you can. Never give this site your credit card number! All those messages I received after posted my room is useless and fake. It's basically fake messages they distributed to everyone. I did not get any real contact from this site.
NEW YORK -- I should have properly read the initial 2-week trial agreement for $14.95 that indicates that one must manually disenrolled, or incur a $29.95 renewal chg. When I inquired, requesting possible consideration (a refund) for my error, I was hit with a long, very rude, harsh response that let me know I subscribed to the service for x amount of dollars (duh - tell me something I don't know, pls).
And that if I dispute the auto-subscription chg of $29.00 with my bank, etc & etc would happen. I would be referred to a collection agency and to the credit bureaus. It was rude-iculous!!! I retorted and wrote re the unprofessionalism - only to receive a tirade 3 more unprofessional, emotional messages. Sick...
TEXAS CITY, TEXAS -- People wanting my email, not one single person contacting me has a legitimate Facebook account which is a prerequisite for you to join Roomster. NOR do they have pictures of themselves or any details. Some person not being very Savvy could give their phone number address and I could see a potential murder or even rape happening. I see a future lawsuit and shutting down of this site.
When you give a bad review the company gives the same old generic answer that "your safety is our utmost priority." Well apparently it's not! They want you to pay for a membership. I paid for two week free trial and I will not renew. I sent out 165 emails contacting people that we're needing. Randy is not one of those people. Contacted me back. Only three people with no Facebook account, no picture, no information about themselves. Take away from this what you can which is run. Run for your life.
DENVER, COLORADO -- On any day, if you check Denver Craigslist, you will find 100s of posting with really awesome pictures and deals. If you leave a number, only answer you will get is a link which diverts you to the Roomster website. I registered for a 15-day trial and looked into 100s of ads on their website. Wrote so many emails. I never received a single reply on any of the ads listed. Overall satisfaction: NONE. Think before you spend money with these scamming websites.
BOCA, FLORIDA -- I found an ad on Craigslist that seemed like a good deal so I then contacted the lister who sent me a text saying to first sign up on this site and then they would call me to set up appointment. So reluctantly I did and viewed the other listings as well. I sent messages to others on site and have yet to receive any responses back. It's basically a scam and you should definitely report the ads from Craigslist. Don't waste your money.
SAN FRANCISCO, CALIFORNIA -- It's filled with dead-end leads and pure scams. Fake profiles and fake listings. Take special note that they will automatically renew their subscription fee without your consent to it. If anyone you're dealing with or potentially renting from tells you to sign up or they have a post on this site, DO NOT DO BUSINESS WITH THEM.
MIAMI, FLORIDA -- Could not find a room. Thinking that a 3 day trial might help, I signed up for $5.99. Did not help at all, same listing. But on top of that they are now charging me a 3 day trial for $29.99!!! Every month! And then I get e-mails saying that they noticed I haven't visited their site since 2 months ago!!! RIP-OFF.
PHILADELPHIA, PENNSYLVANIA -- Avoid roomster.com at ALL costs! This site is terrible for finding a roommate or place to live as it is the slowest site I have ever visited and the fees to contact another member are outrageous. On top of that, when you sign up for a certain period membership, they automatically charge your credit card without warning for the next period. I signed up for a 3 day membership for $5.95. When it expired they automatically charged me $29.95 for a 15 day trial.