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Roomster Consumer Reviews - Page 2

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SCAM. You Cancel the Account, They Delete the Cancellation Confirmation and Bill You Again
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Rating: 1/51

NEW YORK -- I cancelled the subscription and they charged me again. When I tried to contact them regarding the cancellation, they said I didn't cancel the account, that I just deleted the listing. I am pretty damn sure I got the cancellation confirmation where it said I would still have access until the end of the current paid subscription. Lo and behold, they charge me again and I don't see the confirmation message. NEVER use them. It is a scam, they are just trying to make money off of you.

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Fraudulant and a Complete Waste of Money!!! DO NOT USE
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

DENVER -- I signed up to Roomster and have been on for 3 months to give it a good try. I found that there are many false accounts on the site and it tempts you to keep hope. You email and never hear back. It is a complete waste of money and you should STAY AWAY from this "service". DO NOT USE! Just terrible!!!

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Pure Scam - Roomster
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

TORONTO, ALASKA -- It seems Roomster use crawler to capture personal info from Kijiji's post, then send you invitation to list your properties on their website. When you list their properties on Roomster, system will fake some responses and seduce you to pay in order to viewing the messages from the interested individual. After you upgrade the plan, you will find out all the responses are faked and they will charge you repeatedly even you only want to pay for a week. Be aware and stay away!!!

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Scam Business
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

LOS ANGELES, NEW YORK -- These people have so many fake dream home adverts in other pages such as Craigslist that all prompt you to subscribe to this app in order to communicate with them. Most of the adverts in this app are also fake or scam. Don't throw out your money.

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Very Poor Quality Content and Billing Issues
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

The majority of the listings on their site appear to be spam. Frequently, recently placed listings are edited and then show up as "content deleted." Also, the profile images of the individuals is obviously fake -- images taken from professional modeling shoots, etc., When you try to visit the linked FB profile, it's missing or they only have 4 friends. Then, I asked for a cancellation and full refund on August 12, and was STILL charged again on August 29 on a recurring payment!!!

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Stealing Money!
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CALIFORNIA -- Roomster is day scam! Be aware of it! They charge you for one week and if you don't book through them, they charge you for months after that! The rooms on the site mostly unavailable or months old. You don't have access to your own credit card information.

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Scam Site With Bait Posts
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CALIFORNIA -- Signing up with Facebook is ridiculous, all it does is spam you with fake notifications, replies and email you don't need. I was baited to the site by a fake ad posted on Craigslist with a cell number and an auto-reply. I'm guessing whoever has the account gets some sort of commission by directing traffic to this bogus site. If I could give them zero stars I would.

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I am a Landlord and Come to This Site to Found Tenant.
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

I am a landlord and come to this site to found tenant. 90% of time I cannot send message to the person. Because the second I put cursor on it the name and picture switches to other person. Therefore, I have been sending response to the wrong person. That really caused more than just wasted time but disaster. I cannot reach the correct tenant and the tenant cannot get right response. I have notified the help@roomster.com many many times in the past 2 months yet the problem still exist.

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Many Better Alternatives to This Scam
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

NEW YORK, NEW YORK -- They lure you with messages from potential renters, but require you to pay in order to read the messages. After I paid, it turns out the messages were from the Roomster Team...wtf...Wonder why they don't show you any actual apartments or roommates upfront without having you enter your credit card info? It's because there are no renters or roommates on the site. It's a complete scam. WORTHLESS.

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They Are an Absolute Scam.
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

NEW YORK CITY, NEW YORK -- They are an absolute scam. I contacted several matches, then I immediately canceled my subscription. They continue to attempt to charge me $24.95 over and over again. Of course the authorization is always declined. Their customer support is terrible.

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Roomster Rating:
Star Half star Empty star Empty star Empty star
1.4 out of 5, based on 86 ratings and
93 reviews & complaints.
Contact Information:
Roomster
285 West Broadway, Suite 320
New York, NY 10013
646-862-2841 (ph)
www.roomster.com
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