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Roomster Consumer Reviews - Page 2

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Scam, No Facebook Profile Fake People Contacting Me, Very Disappointing
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

TEXAS CITY, TEXAS -- People wanting my email, not one single person contacting me has a legitimate Facebook account which is a prerequisite for you to join Roomster. NOR do they have pictures of themselves or any details. Some person not being very Savvy could give their phone number address and I could see a potential murder or even rape happening. I see a future lawsuit and shutting down of this site.

When you give a bad review the company gives the same old generic answer that "your safety is our utmost priority." Well apparently it's not! They want you to pay for a membership. I paid for two week free trial and I will not renew. I sent out 165 emails contacting people that we're needing. Randy is not one of those people. Contacted me back. Only three people with no Facebook account, no picture, no information about themselves. Take away from this what you can which is run. Run for your life.

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Many Better Alternatives to This Scam
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

NEW YORK, NEW YORK -- They lure you with messages from potential renters, but require you to pay in order to read the messages. After I paid, it turns out the messages were from the Roomster Team...wtf...Wonder why they don't show you any actual apartments or roommates upfront without having you enter your credit card info? It's because there are no renters or roommates on the site. It's a complete scam. WORTHLESS.

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They Are an Absolute Scam.
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

NEW YORK CITY, NEW YORK -- They are an absolute scam. I contacted several matches, then I immediately canceled my subscription. They continue to attempt to charge me $24.95 over and over again. Of course the authorization is always declined. Their customer support is terrible.

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Bad Non Dependable Website
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

ATLANTA, GEORGIA -- Every time I applied with seeking rooms, no good response. When Roomster said that I had messages to review, I could not even read them to reply. It is not a reliable service to seek a room or roommate. Go to your other resources.

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Scam!!!
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

Every time I purchase a new subscription, I receive absolutely 0 messages about my listing but as soon as my subscription expires or I cancel it, all of a sudden I get numerous messages? WTF? I'm assuming it's to entice to me subscribe again. I'll just use Craigslist from now on.

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Awful Scam, Poor Business Plan, Dirty Business
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

DO NOT USE THIS SITE! First, it won't help you find housing. Second, NEVER PURCHASE A TRIAL! I purchased a 15 day trial. After that, they automatically started to charge me for 30-day trials without my knowledge! And their "24/7 support" is a useless chat reply. Avoid this at all costs.

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SCAM!
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

DO NOT USE THIS WEBSITE! Complete and total scam!!!! I purchased a $5.95 "3-day trial" in the evening on a Thursday. On Sunday morning, less than 72 hours from trial purchase, I was charged $45.95 for another "3-day trial"!!! I tried to contact "customer support" which they claim to be 24/7 yet I had no response within the hour, and the response I received was not helpful at all. This is trash!!!! Don't use it and have your money stolen like I did!!!

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Auto Renew
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

LOS ANGELES, CALIFORNIA -- This is crazy. I just try the 3 days trial for $5 then I didn't tell them that I'm going to renew. They charge my credit card for $45 in the month of October and $45 in November without my notice. Please return my money. Please return my money.

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Spam text messages received
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

I posted an ad on Craigslist and then received two suspiciously similar text messages. "Hi, I'm Julie interested in your room or roommates, check out my profile and contact me: ** 1:22 AM." "Hi I am jenny want to live with someone who is nice, clean & reliable. Here are my full details: **. Please contacts me direct. 3:32 PM." They point to the main Roomster.com page (not a profile). It seems like Roomster is trying to get Craigslist users to use them instead.

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Roomster's New Name Is Scamster
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

SAN FRANCISCO, CALIFORNIA -- Signed up for a 3 day trial for $5.95 and they charged that, then on the 4th day charged me $29.95 - apparently it's buried deep in the terms and conditions that unless you don't cancel within the 3 days then you have signed up to a monthly subscription service. The people and ads are fake on the site - do not go anywhere near it, stick to Craigslist. Absolute scammers - STAY AWAY.

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Roomster Rating:
Star Half star Empty star Empty star Empty star
1.5 out of 5, based on 72 ratings and
79 reviews & complaints.
Contact Information:
Roomster
285 West Broadway, Suite 320
New York, NY 10013
646-862-2841 (ph)
www.roomster.com
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