Preview Review

Next Review

Roomster Consumer Reviews - Page 2

Most Popular | Newest | More Options >
More filter options:
SCAM! Run Before You Give Your Credit Card!
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

NEW YORK, NEW YORK -- I posted my room on this site for a trial for a few days and paid for these few days. Soon I found out I was charged for another month. I never agreed or notified of any auto renewal. I tried to contact their customer service. On their website and purchase email, there is already an intimidating message warning about customer chargeback that they will report to collection bureau and screw your credit score basically. It's very unpleasant and annoying to see this and you should know it's bad business. They are doing this because it has happened to a lot of customer.

Before you even try, run as fast as you can. Never give this site your credit card number! All those messages I received after posted my room is useless and fake. It's basically fake messages they distributed to everyone. I did not get any real contact from this site.

Replies
Advertisement
The Main Person Running Roomster Is a Highly Unprofessional Lowlife.
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

NEW YORK -- I should have properly read the initial 2-week trial agreement for $14.95 that indicates that one must manually disenrolled, or incur a $29.95 renewal chg. When I inquired, requesting possible consideration (a refund) for my error, I was hit with a long, very rude, harsh response that let me know I subscribed to the service for x amount of dollars (duh - tell me something I don't know, pls).

And that if I dispute the auto-subscription chg of $29.00 with my bank, etc & etc would happen. I would be referred to a collection agency and to the credit bureaus. It was rude-iculous!!! I retorted and wrote re the unprofessionalism - only to receive a tirade 3 more unprofessional, emotional messages. Sick...

Replies
Scam, No Facebook Profile Fake People Contacting Me, Very Disappointing
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

TEXAS CITY, TEXAS -- People wanting my email, not one single person contacting me has a legitimate Facebook account which is a prerequisite for you to join Roomster. NOR do they have pictures of themselves or any details. Some person not being very Savvy could give their phone number address and I could see a potential murder or even rape happening. I see a future lawsuit and shutting down of this site.

When you give a bad review the company gives the same old generic answer that "your safety is our utmost priority." Well apparently it's not! They want you to pay for a membership. I paid for two week free trial and I will not renew. I sent out 165 emails contacting people that we're needing. Randy is not one of those people. Contacted me back. Only three people with no Facebook account, no picture, no information about themselves. Take away from this what you can which is run. Run for your life.

Replies
Scamming Website
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

DENVER, COLORADO -- On any day, if you check Denver Craigslist, you will find 100s of posting with really awesome pictures and deals. If you leave a number, only answer you will get is a link which diverts you to the Roomster website. I registered for a 15-day trial and looked into 100s of ads on their website. Wrote so many emails. I never received a single reply on any of the ads listed. Overall satisfaction: NONE. Think before you spend money with these scamming websites.

Replies
Advertisement
Sneaky Website Design
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

AIKEN -- Watch carefully and read the small print. They advertise a three-day trial but it is really a way to get you to sign up for a recurring subscription for 30 monthly. Beware! I couldn't recover my money and never got one decent roommate inquiry.

Replies
Scam
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

BOCA, FLORIDA -- I found an ad on Craigslist that seemed like a good deal so I then contacted the lister who sent me a text saying to first sign up on this site and then they would call me to set up appointment. So reluctantly I did and viewed the other listings as well. I sent messages to others on site and have yet to receive any responses back. It's basically a scam and you should definitely report the ads from Craigslist. Don't waste your money.

Replies
Just Okay
StarStarEmpty StarEmpty StarEmpty StarBy -
Rating: 2/51

CHARLOTTE, NORTH CAROLINA -- I paid for the subscription and did find a housemate through Roomster. Somehow, disabling your account does not cancel the subscription, so I got charged when I wasn't using it. They absolutely refuse to refund me.

Replies
This Company Runs Fake Ads on Craigslist for Room Mates
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

LAS VEGAS, NEVADA -- After I made inquiries to several of their fake ads, I kept getting the same email directing me to (eventually) Roomster. I have tried to communicate via email to find out more about the potential room for rent. I just keep getting the same email. THEY ARE SCAMMERS.

Replies
Advertisement
SCAM SCAM SCAM
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CORAL SPRINGS, FLORIDA -- When you sign up for a trial they don't tell you that you'll be paying $30 automatically. Why even call it a trial if you're going to sign people up for something they didn't want?

Replies
Deceptive And Unhelpful
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

KC, MISSOURI -- Terrible site/app. Hard to view images. Difficult to message or receive messages from anyone. Impossible to find a roommate. (Isn't that kinda the whole point of this site? Hmmm.) If you don't check your email, you might get stuck paying $45 a month after a deceptive $5.95 3-day pass is over. You are never lead to believe it will become a recurring fee, or explained that it will cost you almost $50 to use this shady, unreliable and sad excuse for a roommate finder. Stay away. Craigslist is free and way better.

Replies
Top of Page | Next Page >

Roomster Rating:
Star Half star Empty star Empty star Empty star
1.6 out of 5, based on 55 ratings and
62 reviews & complaints.
Contact Information:
Roomster
285 West Broadway, Suite 320
New York, NY 10013
646-862-2841 (ph)
www.roomster.com
Compare Moving/Relocation Companies