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Roomster Consumer Reviews - Page 2

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100% SCAM
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

LOS ANGELES, CALIFORNIA -- This site is clogging up Craigslist with fake room ads. They keep defending themselves by saying that these are affiliates and authorized to post on their behalf. But this has been going on for years and they've been receiving dozens and dozens of complaints about it. A responsible company would've made sure that their affiliates are not behaving this way or would have shut down the affiliate program altogether.

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Sneaky Website Design
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

AIKEN -- Watch carefully and read the small print. They advertise a three-day trial but it is really a way to get you to sign up for a recurring subscription for 30 monthly. Beware! I couldn't recover my money and never got one decent roommate inquiry.

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Scam
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

BOCA, FLORIDA -- I found an ad on Craigslist that seemed like a good deal so I then contacted the lister who sent me a text saying to first sign up on this site and then they would call me to set up appointment. So reluctantly I did and viewed the other listings as well. I sent messages to others on site and have yet to receive any responses back. It's basically a scam and you should definitely report the ads from Craigslist. Don't waste your money.

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Worked for Me
StarStarStarStarStarBy -
Rating: 5/51

SAN DIEGO, CALIFORNIA -- Need to fill a room in San Diego for 1070 a month. Interviewed a few people and picked the best fit. This site is legit, I would have had to move out of my apartment otherwise.

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SCAM SCAM SCAM
StarStarStarStarStarBy -
Rating: 5/51

DALLAS, TEXAS -- I signed up for Roomster and chose the 3-day account for around $4. The site was helpful in finding a room. However, I was checking my bank account today and saw that there was a charge to Roomster for $29!!! I have tried extensively to get some sort of customer service, but there are no phone numbers and no one has answered me on the support page. DO NOT DO NOT DO NOT GIVE ROOMSTER YOUR DEBIT OR CREDIT CARD INFO!!!

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Bogus Site, Never Give Anyone Your Messages!!
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

Been on this site few months. They give me messages but my messages never go to the people. It is a scam program. People signing up, beware!!!

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Fool Proof
StarStarStarStarStarBy -
Rating: 5/51

NEW YORK, NEW YORK -- This site is literally foolproof! They have really put the time in to tweak all those little filters and such, it has made the surfing and searching experience so much better. I've used it inconsistently in the past few years, but this time around I don't see any other options! Happy to see Roomster grow and develop so much!

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Two Kids Scammed in the Past Week
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

ATLANTA, GEORGIA -- Two separate times people have showed up on my doorstep wondering if this is the place they're going to rent. It's a scam. Both ended up in tears. Those who run the website should be indicted.

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Roomster Shills Are Choking Up Craigslist
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CHICAGO, CALIFORNIA -- Roomster is engaging in very questionable business practices by clogging the room and apartment listings in Craigslist with dozens and dozens of fake ads. It's so frustrating!! When you shoot a text to the person posting the ad, you get a reply that includes a link to one of Roomster's many bogus mirror sites. Then you're urged by the party you contacted to sign up to be able to look up more details about the room.

Signing up, though, is just a way to lure you into paying their ridiculous subscription fees-- otherwise you have no way of accessing messages from individuals you've contacted through the site. If you get one of Roomster's links, just ignore it. This is a total scam and rip-off. And an outrageous abuse of Craigslist, which is meant to be an open, free community forum. Not a place to siphon people off to some scam website.

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Fraudulent posting and email request for my photo ID & payment.
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CALIFORNIA -- I just received a fraudulent email asking me for a copy of my photo ID via email and a request for me to "Hold the apartment" by sending them a payment without having seen the unit. After reading this, I attempted to submit a Customer Service Request explaining the fraud. When I clicked "Submit" the Roomster website had a glitch and posted an error message: "Oops! Something has gone terribly wrong. Don't worry we are on it! Alarms just went off and our developers are looking into this. In the meantime check out the links below." I would NOT recommend doing any activities on the Roomster website. It is very dubious.

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Roomster Rating:
Star Star Empty star Empty star Empty star
1.9 out of 5, based on 34 ratings and
41 reviews & complaints.
Contact Information:
Roomster
285 West Broadway, Suite 320
New York, NY 10013
646-862-2841 (ph)
www.roomster.com
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