The majority of the listings on their site appear to be spam. Frequently, recently placed listings are edited and then show up as "content deleted." Also, the profile images of the individuals is obviously fake -- images taken from professional modeling shoots, etc., When you try to visit the linked FB profile, it's missing or they only have 4 friends. Then, I asked for a cancellation and full refund on August 12, and was STILL charged again on August 29 on a recurring payment!!!
CALIFORNIA -- Signing up with Facebook is ridiculous, all it does is spam you with fake notifications, replies and email you don't need. I was baited to the site by a fake ad posted on Craigslist with a cell number and an auto-reply. I'm guessing whoever has the account gets some sort of commission by directing traffic to this bogus site. If I could give them zero stars I would.
I am a landlord and come to this site to found tenant. 90% of time I cannot send message to the person. Because the second I put cursor on it the name and picture switches to other person. Therefore, I have been sending response to the wrong person. That really caused more than just wasted time but disaster. I cannot reach the correct tenant and the tenant cannot get right response. I have notified the firstname.lastname@example.org many many times in the past 2 months yet the problem still exist.
NEW YORK, NEW YORK -- They lure you with messages from potential renters, but require you to pay in order to read the messages. After I paid, it turns out the messages were from the Roomster Team...wtf...Wonder why they don't show you any actual apartments or roommates upfront without having you enter your credit card info? It's because there are no renters or roommates on the site. It's a complete scam. WORTHLESS.
NEW YORK CITY, NEW YORK -- They are an absolute scam. I contacted several matches, then I immediately canceled my subscription. They continue to attempt to charge me $24.95 over and over again. Of course the authorization is always declined. Their customer support is terrible.
DO NOT USE THIS SITE! First, it won't help you find housing. Second, NEVER PURCHASE A TRIAL! I purchased a 15 day trial. After that, they automatically started to charge me for 30-day trials without my knowledge! And their "24/7 support" is a useless chat reply. Avoid this at all costs.