MIAMI, FLORIDA -- Not only they charge you to send and receive messages an arm and a leg, but the people looking for an apartment also have to pay to get in contact with you! It's expensive, and most people don't pay for it. This is not explained on their app or website. If I pay to be able to contact people as a person listing an apartment, I do not expect possible tenants to have to pay to message me! Total rip off! There are far more websites and apps that do not charge anything.
I tried this app months ago before they started charging the customers, and I was getting about 10 to 13 messages per day. It has been two days, and so far only one person has contacted me. My apartment is in a luxury condo, and the price is very low for the area. I posted the same pictures on Craigslist with my phone number, and I got 35 messages in one day! Don't spend your money here, use a different app and dispute the charges with your bank. They are thieves and earn money deceiving customers.
CHARLOTTE, NORTH CAROLINA -- I paid WAY too much "trying out" Roomster several times. Despite all of their technical glitches...I was trying every roommate site available. I tried "one more time", and of course they auto charged after the trial, when addressed they first refused, then said they would refund.
I said to cancel my account immediately. They cancelled & blocked me, and never returned the funds. I contacted the CEO directly (since there was no way to reach them without an account & of course no phone number). He reiterated that I had "authorized" the renewal, but didn't address the fact that they SAID that I would get my money back or that they did not provide the service that was PAID for.
Ok...you ready? NOW, they opened an email portal on their site (never emailed me directly) threatening me that they were going to report me to collection agencies and to my credit report!!! Any suggestion as to the LEGAL action I can take other than SLANDER and FRAUD...or perhaps a CLASS ACTION LAWSUIT against these blatant crooks! Absolutely unbelievable...and all of this over $24.95!! Incredible.
NEW YORK, NEW YORK -- They will renew without your knowledge, if you contact them immediately upon seeing a charge on your account they will not reimburse you. They need better communication and less spam. I feel disappointed and scammed, I found my roommates using other means and services. They have the potential to be an excellent service but definitely fall short. Very Disappointed.
NEW YORK -- I cancelled the subscription and they charged me again. When I tried to contact them regarding the cancellation, they said I didn't cancel the account, that I just deleted the listing. I am pretty damn sure I got the cancellation confirmation where it said I would still have access until the end of the current paid subscription. Lo and behold, they charge me again and I don't see the confirmation message. NEVER use them. It is a scam, they are just trying to make money off of you.
DENVER -- I signed up to Roomster and have been on for 3 months to give it a good try. I found that there are many false accounts on the site and it tempts you to keep hope. You email and never hear back. It is a complete waste of money and you should STAY AWAY from this "service". DO NOT USE! Just terrible!!!
TORONTO, ALASKA -- It seems Roomster use crawler to capture personal info from Kijiji's post, then send you invitation to list your properties on their website. When you list their properties on Roomster, system will fake some responses and seduce you to pay in order to viewing the messages from the interested individual. After you upgrade the plan, you will find out all the responses are faked and they will charge you repeatedly even you only want to pay for a week. Be aware and stay away!!!
The majority of the listings on their site appear to be spam. Frequently, recently placed listings are edited and then show up as "content deleted." Also, the profile images of the individuals is obviously fake -- images taken from professional modeling shoots, etc., When you try to visit the linked FB profile, it's missing or they only have 4 friends. Then, I asked for a cancellation and full refund on August 12, and was STILL charged again on August 29 on a recurring payment!!!