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Roomster Consumer Reviews - Page 2

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Rip Off and Misleading
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

TEXAS -- I applied for a 5 day subscription with no intention to extend. But the way Roomster works is they auto charge you for a month after 5 days. The customer service is appalling. I kindly asked for a refund and the representative just copy and pasted the same feedback over and over. There is no service phone number. Worst experience ever.

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Totally a Scam
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

This company is awful and a scam. They did not make me aware that they were going to automatically charge my account, and did not ask for my consent. The customer service was absolutely terrible.

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Scam Alert
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

DALLAS, TEXAS -- Don't sign up for this crap. Signed up for 5 days then it auto rolled me to a month's subscription without my knowledge. No refund either. And most of the people on the site are fake scam artists, please stay clear.

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Roomster Is Scam
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

A potential renter (Travis) alerted me to a scam post that looked like my Craigslist room for rent post. The scammer copied my text exactly, but didn't put the same city and didn't bother to put photos. When Travis contacted the scammer, he was asked to register and the link leads to roomster.com. I think Roomster is trying to increase traffic and registration to its website. What a shameless scammer. Just Google "roomster", and you'll see.

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Roomster Is a Scam! Worst App
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

NEW YORK -- Roomster did not get me one Real lead. I think people/roommates on site are fake! Stay away! After I cancelled subscription they continued to charge me! Stay away!!! Worst app ever!!!

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Scam
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CHARLOTTE, NORTH CAROLINA -- Roomster is a scam. A scam artist contacted me, you have to sign up to receive any mail. They wanted me to send them money upfront. This App sucks and no one should use it. I tried to get my money back and there is no one to call. This should be shut down.

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Renewal Without Notification, Constant Spam and Inefficient Service Cancellation
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

NEW YORK, NEW YORK -- They will renew without your knowledge, if you contact them immediately upon seeing a charge on your account they will not reimburse you. They need better communication and less spam. I feel disappointed and scammed, I found my roommates using other means and services. They have the potential to be an excellent service but definitely fall short. Very Disappointed.

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SCAM. You Cancel the Account, They Delete the Cancellation Confirmation and Bill You Again
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

NEW YORK -- I cancelled the subscription and they charged me again. When I tried to contact them regarding the cancellation, they said I didn't cancel the account, that I just deleted the listing. I am pretty damn sure I got the cancellation confirmation where it said I would still have access until the end of the current paid subscription. Lo and behold, they charge me again and I don't see the confirmation message. NEVER use them. It is a scam, they are just trying to make money off of you.

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Fraudulant and a Complete Waste of Money!!! DO NOT USE
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

DENVER -- I signed up to Roomster and have been on for 3 months to give it a good try. I found that there are many false accounts on the site and it tempts you to keep hope. You email and never hear back. It is a complete waste of money and you should STAY AWAY from this "service". DO NOT USE! Just terrible!!!

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Pure Scam - Roomster
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

TORONTO, ALASKA -- It seems Roomster use crawler to capture personal info from Kijiji's post, then send you invitation to list your properties on their website. When you list their properties on Roomster, system will fake some responses and seduce you to pay in order to viewing the messages from the interested individual. After you upgrade the plan, you will find out all the responses are faked and they will charge you repeatedly even you only want to pay for a week. Be aware and stay away!!!

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Roomster Rating:
Star Half star Empty star Empty star Empty star
1.4 out of 5, based on 97 ratings and
104 reviews & complaints.
Contact Information:
Roomster
285 West Broadway, Suite 320
New York, NY 10013
646-862-2841 (ph)
www.roomster.com
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