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Roomster Consumer Reviews - Page 2

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The Main Person Running Roomster Is a Highly Unprofessional Lowlife.
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

NEW YORK -- I should have properly read the initial 2-week trial agreement for $14.95 that indicates that one must manually disenrolled, or incur a $29.95 renewal chg. When I inquired, requesting possible consideration (a refund) for my error, I was hit with a long, very rude, harsh response that let me know I subscribed to the service for x amount of dollars (duh - tell me something I don't know, pls).

And that if I dispute the auto-subscription chg of $29.00 with my bank, etc & etc would happen. I would be referred to a collection agency and to the credit bureaus. It was rude-iculous!!! I retorted and wrote re the unprofessionalism - only to receive a tirade 3 more unprofessional, emotional messages. Sick...

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Roomster is Rubbish
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

LONDON UK -- I've been a landlord for 9 years in London, UK. Always get at least 5 enquiries per day, often a lot more, and rent rooms on the first block viewing day. I've previously used Gumtree and SpareRoom and continue to, just thought I'd try this.

First, the auto signup for auto billing is sneaky. Yes it's clearly stated in the email you get once you've signed up but this is NOT clearly stated before you pay. I canceled it immediately but it's a point of principle. They shouldn't do it in the first place.

Second, I didn't get a single enquiry here in over a week. Yet I got loads from SpareRoom and Gumtree; same exact advertisement. Third, I got emails about alleged new potential people looking for a room, yet all at the same time, and often 3 for the same listing. I'm not even sure if these are real people. I even messaged about 20 people who looked like they might be a good match. Not one single reply. On SpareRoom people can respond or auto respond if it's not suitable, or they've already found somewhere. Will not use this again. Concerns over authenticity.

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Misleading. Not Impressed.
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

This app provides confusing instructions regarding the trial period and the automatic $45 charge that follows immediately after. They are intentionally confusing in their presentation of how to avoid the charge. They imply if you delete your account, you will not be required to pay said fee, BUT when you try to do this it says you are unable to delete account until membership has concluded. After the fact, I realized they outline these fine points in the small print, but it's their approach that is misleading, shady and bad business practice. I will go out of my way to deter my many college-aged and young professional friends from ever using this app or service.

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Scam, No Facebook Profile Fake People Contacting Me, Very Disappointing
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

TEXAS CITY, TEXAS -- People wanting my email, not one single person contacting me has a legitimate Facebook account which is a prerequisite for you to join Roomster. NOR do they have pictures of themselves or any details. Some person not being very Savvy could give their phone number address and I could see a potential murder or even rape happening. I see a future lawsuit and shutting down of this site.

When you give a bad review the company gives the same old generic answer that "your safety is our utmost priority." Well apparently it's not! They want you to pay for a membership. I paid for two week free trial and I will not renew. I sent out 165 emails contacting people that we're needing. Randy is not one of those people. Contacted me back. Only three people with no Facebook account, no picture, no information about themselves. Take away from this what you can which is run. Run for your life.

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Scamming Website
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

DENVER, COLORADO -- On any day, if you check Denver Craigslist, you will find 100s of posting with really awesome pictures and deals. If you leave a number, only answer you will get is a link which diverts you to the Roomster website. I registered for a 15-day trial and looked into 100s of ads on their website. Wrote so many emails. I never received a single reply on any of the ads listed. Overall satisfaction: NONE. Think before you spend money with these scamming websites.

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Sneaky Website Design
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

AIKEN -- Watch carefully and read the small print. They advertise a three-day trial but it is really a way to get you to sign up for a recurring subscription for 30 monthly. Beware! I couldn't recover my money and never got one decent roommate inquiry.

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Scam
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

BOCA, FLORIDA -- I found an ad on Craigslist that seemed like a good deal so I then contacted the lister who sent me a text saying to first sign up on this site and then they would call me to set up appointment. So reluctantly I did and viewed the other listings as well. I sent messages to others on site and have yet to receive any responses back. It's basically a scam and you should definitely report the ads from Craigslist. Don't waste your money.

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Spam text messages received
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

I posted an ad on Craigslist and then received two suspiciously similar text messages. "Hi, I'm Julie interested in your room or roommates, check out my profile and contact me: ** 1:22 AM." "Hi I am jenny want to live with someone who is nice, clean & reliable. Here are my full details: **. Please contacts me direct. 3:32 PM." They point to the main Roomster.com page (not a profile). It seems like Roomster is trying to get Craigslist users to use them instead.

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Roomster's New Name Is Scamster
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

SAN FRANCISCO, CALIFORNIA -- Signed up for a 3 day trial for $5.95 and they charged that, then on the 4th day charged me $29.95 - apparently it's buried deep in the terms and conditions that unless you don't cancel within the 3 days then you have signed up to a monthly subscription service. The people and ads are fake on the site - do not go anywhere near it, stick to Craigslist. Absolute scammers - STAY AWAY.

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Won't Delete My Listing and Continue to Share My House Photos and Info
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

SCOTTSDALE, ARIZONA -- I posted a listing to rent a room out. Showed it once and by the showing and the people that contacted me, no one is looking for a place. They are cruising for relationships. I cancelled the ad in a few days. But not only do I still get contacted, see my info is on the site, but it is appearing on hotbeds.com and other websites. This is a scam. Please beware. Folks searching, not good. They should be liable for inappropriate website.

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Roomster Rating:
Star Half star Empty star Empty star Empty star
1.5 out of 5, based on 61 ratings and
68 reviews & complaints.
Contact Information:
Roomster
285 West Broadway, Suite 320
New York, NY 10013
646-862-2841 (ph)
www.roomster.com
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