MIAMI, FLORIDA -- Just wanted to say thank you Radiance of the Seas for ruining my Alaskan vacation that I had saved for a year to pay for. First my clothing was stolen at the Vancouver Dock. Complaint was made to customer ... read full review2 Replies - Latest reply on 06/28/2010
Took my second Alaskan cruise on Rhaposody of the Sea May 7th. This will be the last time I ever board a cruise ship especially anything owned by Royal Caribbean. Pool deck was being repaired for at least 3 days, Power saws, caution tape the works. Not in the least relaxing. Every night prior to docking in port. Staff would assemble ramps, exit equipment etc. at midnight to approximately 1:30 am again not relaxing or conducive to sleep.
1 Replies - Latest reply on 05/26/2010Add reply
I contracted food poisoning which lasted a week. Sail with these guys again, STAY AWAY!!!!
Believe when anyone asks how my cruise was I tell them!!!
Always a pleasant experience
I have been cruising with Royal Caribbean for quite a few years. Over that time, there have been incidents that occurred that interfered with our vacation (like a hurricane.) Not every one of our cruises ... read full review6 Replies - Latest reply on 02/01/2010
We were to cruise on the "Voyager of the Seas" by Royal Caribbean.
1 Replies - Latest reply on 12/30/2009Add reply
Beware that the ship is not at all a 4 star. The service was pitiful,
the food and coffee not fit for consumption. Our luggage was not found
until 10 pm the first night.
We sat in port for two days (not Royal Caribbean's fault) and were told
if we would disembark by 11 pm that they would give us a voucher for another cruise. Over 1,000 people got off the ship. I am pretty sure
they were happy to do so. I know we were.
This has been a re-occurring issue for about a year now. The midnight to four A.M. faxes calling in to my home phone. They wake my entire household from a dead sleep in a panic and then I have to try and calm everyone back down. Everyone but myself of course. I'm up writing letters to anyone who will listen.
4 Replies - Latest reply on 04/29/2009Add reply
"I HAVE NEVER TAKEN A CRUISE" and I'm pretty sure Royal Caribbean will not be the co. I use when deciding to go. I have written letters to everyone I can find listed, I've called and asked to be removed and told to mail a letter! I am sick of having to do all the work for an error their company has made and its high time they take the reins and fix this problem!
"SLEEP DEPRIVED IN FLORIDA" BOSSLADY
Theft by Guest Services
SAN PEDRO, CALIFORNIA -- Ship: Monarch of the Seas, San Pedro, CA to Ensenada, Mexico, November 30 to December 3, 2007
On November 30, 2007 at around 5:00 pm I put my wallet into a safe deposit box behind the desk at Guest ... read full review2 Replies - Latest reply on 12/04/2007
First of all, let me state that I am not surprised that I cannot contact the company directly. My husband and I went on an awards trip to Alaska on the "Serenade of the Seas" in June. Following all directives ... read full review6 Replies - Latest reply on 07/17/2007
UNJUST & UNFAIR
LONG BEACH, CALIFORNIA -- My boyfriend and I were booked a trip to Ensenada, Mexico on July 7-10, 2006. Because of our ages, were not able to take a cruise for our 1-year anniversary, so we decided to wait and celebrate our 2-year ... read full review21 Replies - Latest reply on 12/02/2007