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Company Contact InfoContact Info: 1050 Caribbean Way | Miami, FL 33132 | 1-800-398-9819 | www.rccl.com
Top Customer Complaints & Reviews:
We took my mother on a cruise for her 90th. birthday. I purchased an owners suite which cost almost $5,000.
A couple months ago we took a 7 day Caribbean cruise on Royal Caribbean’s Oasis of the Seas.
We booked a well-needed vacation with RCI January 2, 2009 thru January 11, 2009 to Eastern Caribbean on the Explorer of the Seas. Instead we ended up in a reconditioning/construction zone.
Latest Reviews:
MIAMI, FLORIDA -- Be careful if you buy air tickets with your cruise from Royal Caribbean! They will take Choice Air tickets as a hostage and demand ...
Beware of cell phone use while on a cruise ship
My wife and I took a 12 day cruise out of Baltimore last month to The Caribbean (San Juan, St Thomas, St Maarten, etc) on the ...
My wife and I took a 12 day cruise out of Baltimore last month to The Caribbean (San Juan, St Thomas, St Maarten, etc) on the ...
OASIS OF THE SAES - THE WHOLE ENTIRE SHIP SHOULD HAVE SANK LIKE THE TITANIC WITH NO ONE ON BOARD
WE just got back from a cruise from hell in the Oasis might be a nice ship BUT not on a GRAND scale. They appropriated my steamer ...
WE just got back from a cruise from hell in the Oasis might be a nice ship BUT not on a GRAND scale. They appropriated my steamer ...
Great Cruise on Oasis - Oasis of the Seas
A couple months ago we took a 7 day Caribbean cruise on Royal Caribbean’s Oasis of the Seas. I figured I’d share a few things ...
A couple months ago we took a 7 day Caribbean cruise on Royal Caribbean’s Oasis of the Seas. I figured I’d share a few things ...
Poor Performance Of The Marinerer Of The Seas - Mariner Of The Seas
At the Port Terminal in Valparaiso the Royal Caribbean Staff was incompetent to handle the passengers, they blame the computer ...
At the Port Terminal in Valparaiso the Royal Caribbean Staff was incompetent to handle the passengers, they blame the computer ...
Terrible Customer Service
MIAMI, FLORIDA -- My mother-in-law purchased a cruise vacation for 7 family members, spanning 4 generations (4 of whom include veterans). We drove ...
MIAMI, FLORIDA -- My mother-in-law purchased a cruise vacation for 7 family members, spanning 4 generations (4 of whom include veterans). We drove ...
Unresponsiveness Of Customer Service - Medical Treatment Records
MIAMI, FLORIDA -- September 28, 2010 Corporate Guest Relations 1050 Caribbean Way Miami, FL 33132 I am writing to complain about ...
MIAMI, FLORIDA -- September 28, 2010 Corporate Guest Relations 1050 Caribbean Way Miami, FL 33132 I am writing to complain about ...
Casino Problems - Voyager of the Seas - Cheating
Just wanted to let any people taking cruises on the Royal Caribbeans' Voyager of the Seas to watch the casino. We played there ...
Just wanted to let any people taking cruises on the Royal Caribbeans' Voyager of the Seas to watch the casino. We played there ...
Rude Customer Service Agen - Cruise
I had booked cruise on RCCL Oasis of the Seas and was calling up to verify dinner seatings and other matters. When I got customer ...
I had booked cruise on RCCL Oasis of the Seas and was calling up to verify dinner seatings and other matters. When I got customer ...
'Why not' ignore the guest and make their stay unhappy.
MIAMI, FLORIDA -- Made the mistake of sailing with Rhapsody of the Seas in August, 2010. First night I slid out of bed. The mattress was old, ...
MIAMI, FLORIDA -- Made the mistake of sailing with Rhapsody of the Seas in August, 2010. First night I slid out of bed. The mattress was old, ...
Ruined Vacation - Theft/Bad Customer Service
MIAMI, FLORIDA -- Just wanted to say thank you Radiance of the Seas for ruining my Alaskan vacation that I had saved for a year to pay for. First ...
MIAMI, FLORIDA -- Just wanted to say thank you Radiance of the Seas for ruining my Alaskan vacation that I had saved for a year to pay for. First ...
The Run Around! - Royal Caribbeans/ Choice Air
MIAMI, FLORIDA -- I chose to use Royal Caribbean's Choice Air for my 40th Birthday Cruise. What a mistake. Since I made the reservations, the time ...
MIAMI, FLORIDA -- I chose to use Royal Caribbean's Choice Air for my 40th Birthday Cruise. What a mistake. Since I made the reservations, the time ...
False Advertising on Web Site on Room - Not the Advertised Room
Incident = I booked an Alaskan Cruise for May 21-28, 2010 with Royal Caribbean Cruise Line through Scott Mintz at Vacations To ...
Incident = I booked an Alaskan Cruise for May 21-28, 2010 with Royal Caribbean Cruise Line through Scott Mintz at Vacations To ...
Was a Loyal Customer--Never Again--Where is the (Customer) Service? - Denied Boarding--Enchantment of the Seas
MIAMI, FLORIDA -- I have cruised with Royal Caribbean a few times in the past and thought I would take my new fiance on his first cruise to celebrate ...
MIAMI, FLORIDA -- I have cruised with Royal Caribbean a few times in the past and thought I would take my new fiance on his first cruise to celebrate ...
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