MIAMI, FLORIDA -- I've been calling this company for over a month trying to get a quote for just ONE window. The woman that answers the phone English is absolutely terrible, and she has the nerve to talk extremely fast. ... read full review2 Replies - Latest reply on 09/01/2013
MIAMI, FLORIDA -- Due to my international business we own home properties in different countries and we have always built from scratch or done a mayor remodeling dealing with many well-known providers of doors and windows, but our experience in our new home in 2012 was simple the best. We contracted Sabana Windows to manufacture the doors and windows of our new home in Grand Cayman and we are very pleased with Sabana's service and the outstanding quality/craftsmanship of the Sabana products.Add reply
In November 2012, we ordered the Exterior door for our home in Sarasota. The Doors are magnificent and we have gotten many complements.
Our neighbors just purchased the Doors and the windows from Sabana.
We redid all the windows and the front door of our house with Sabana Windows. We found the product exceeding our expectations, we had a wonderful relationship with Carolina, the customer support of the company
she was able to inform us the status of the order and assist us in selection of hardware. We are grateful for the look in our home.
We had the worst experience ever with Sabana Windows!
In July 2009 we ordered doors and some furniture from them for a significant amount of money. Instead of September 2009 the products hardly managed to arrive in December and we were shocked by the poor quality! They had nothing to do with nice windows and doors which are displayed in the store.
The owner of the company acted as if nothing had happened, no wonder, he received the money already.
The doors were not the color we ordered, they were not stained but carelessly covered with paint which was not even. The hardware was not matching, the sizes of the doors were mixed up.
We were trying to complain, but all in vain, we had been receiving strange excuses and arrogant comments. We have to reorder the doors and cancel all further shipments from them.
Be aware, you don't want to be another fool to give your money away for nothing!
"Sabana Windows" manufactured the doors and windows for our home in Virginia. Besides the uniqueness of the product that involved hand carving and specialty casings it was a pleasure to deal with their customer service. Everyone always comments on how beautiful are doors and windows are. The product was a little late but it was well worth the wait.
2 Replies - Latest reply on 09/17/2009Add reply
My husband and I highly recommend this company for their wonderful mahogany windows and doors.