I will add to the "bait and switch" complaints posted about Safeco auto insurance. I switched both home and auto to Safeco after I was quoted low rates. I cancelled my old insurance, sent my check in to Safeco, and then 2 weeks later received a 40% premium increase in the mail, on the day my policy started! No phone call, no time to change my mind. They stated that they found a fender bender on my record, but we had informed them about it, and at the time of the quote they had access to all info. Then, the agent would not answer or return my calls. I finally got partial resolution after speaking with a supervisor.
3 Replies - Latest reply on 10/16/2013Add reply
Find another company that is more ethical if you can, although its probably impossible.
Auto insurance a license to steal
SEATTLE, WASHINGTON -- In the state of Minnesota there is a law that requires drivers to have auto insurance. While having auto insurance is a good idea it gives the auto insurance companies the power to extort money. I recently ... read full review9 Replies - Latest reply on 06/19/2009
Unfair denial of claim
We had our home insured with Safeco. We have never filed an insurance claim before, but our experience with Safeco was a bad one. Despite three different experts saying that our roof had to be replaced ... read full review3 Replies - Latest reply on 07/08/2013
Coverage Is a Joke
CORPUS CHRISTI, TEXAS -- I was hit by a 2x4 that fell out of a truck hitting me while I was riding down the road. The board broke 4 bones in my leg and foot. The truck did not stop. Safeco say this is not covered under hit and ... read full review4 Replies - Latest reply on 09/30/2012
ARIZONA -- Please be aware that Liberty Mutual is being Sued by the state of New York for it's unfair denial of benefit by biased arbitrators. It seems as though this practice has moved past just medical benefits and has moved into auto and home insurance as well. Denial of benefits and coverage is Liberty Mutual's middle name. "Underbid and don't pay" is their motto. Please dump this Insurance company before you need them for something really important. Luckily my situation is a minor car repair (not my fault). That they won't pay to repair (Their responsibility). And not my house...
Please see all reviews against Liberty Mutual - too many to count. I feel sorry for those Safeco share holders, that was a very bad negotiation!!!!
TUCSON, ARIZONA -- Involved in a 2 vehicle, non-injury?, collision.
1 Replies - Latest reply on 02/05/2014Add reply
Other party backed into the side of my vehicle. Other party said I struck them. They had 'safeco' for the auto insurance. I ended up dealing with six different telephone adjusters (Denver, Colorado) and the secretary to the president of the company.
the dent in my side panel exactly matches (9 inches wide and 1.5 inches deep) the other parties fender, when they backed into my vehicle at a 45 degree angle. It's impossible to have a 9 inch dent, if my vehicle was moving. at only one mile per hour= 17.52 inches per second, plus a 1/2 second reaction time (8.76 inches), and a calculated stopping distance of 2.5 inches, for total of 28.78 inches.
Based of depth of dent, the impact speed was between 8 to 14 miles per hour.
SIMPLE ENOUGH DO THE MATH
NEWBERRY, SOUTH CAROLINA -- Stay FAR away fro this corrupt (and I am being kind) company. I am a retired teacher in South Carolina with no claim history. I am socked with a huge premium increase with no notification. Was not aware of it because of their mistake (by their own admission, they accidently drafted my old amount from my account for 2 months).
When confronted with this all I received was the runaround. Don't waste your time with these idiots who obviously think their customers MIGHT have a 6th grade education. Even Jethro Bodine would have made more sense and been more sincere than the customer service reps here.
SAFECO--I DON'T THINK SO!
CAROL STREAM, ILLINOIS -- I received the invoice for my auto insurance. There were three addresses on it and nowhere did it indicate to which address I should send payment. Additionally there was no due date for the payment. WTF? Called Safeco (7 times) and finally figured out how to navigate their IVR system to get the payment address and actually speak to a representative.
The trick is not to press any keys when prompted to do so. It does take a while to get to actually speak with a representative. But I was finally able to actually do so. BTW pressing 0 does no good what so ever.
Wouldn't Pay Replacement Value
LAKEWOOD, COLORADO -- This company SUCKS !!! I had a deer jump out in front of my car which crushed the hood and grille and pushed it in about 12 inches. Safeco was my insurance company. The Safeco representative said it was ... read full review2 Replies - Latest reply on 09/14/2013
I had a accident on May 23,2013. I made a claim . My car was repaired. Up to this present time I cannot get a live person to speak with. Adjuster won't return my call. I'm left. Hanging. Add reply