SAFECO Corp - Page 2

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SAFECO Adjusters unfair
Posted by on
DALLAS, TEXAS -- Claim adjusters want to pay only $430 on my $2100 claim and will not use OEM parts. They want to use 3rd party parts. Is it not illegal for insurance companies to force you to use certain parts? Furthermore it has been almost a year since I filed my claim and they still refuse to pay. Safeco is the worst auto insurance
company to work with.
     
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User Replies:
Soaring Consumer on 03/16/2009:
You are entitled to original parts, not 3rd party parts that can compromise the safety of the vehicle.

Contact your state's insurance board and the National Insurance Crime Bureau.

Also, get a lawyer and sue for insurance fraud.
Anonymous on 03/16/2009:
How old is the truck? Chevy quit making the S-10 5 years ago, so I assume a $2100 claim is very close to, or beyond the value of the truck unless you bought one of the last ones made.
Anonymous on 03/16/2009:
It is not illegal to use third party parts. And they will be quick to tell you that. What they won't tell you is that after the repairs are complete, the vehicle has to be as good as before the accident. My auto body guy looked the adjustor in the eye and told him that he would install the third party bumper, but that afterwards he would measure it with a micrometer and point out to me where the fit was not uniform. He further pointed out that they would then have to get another bumper, and pay him and my rental a second time.

I got a brand new Toyota bumper.
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Weren't there for me when I needed them. Read your policy carefully!
Posted by on
After decades of coverage by this company--and no claims--I recently had a plumbing failure which, since it was in the crawlspace, was not discovered for several months. The damage is about $12k. Come to find out, the policy is written to exclude claims for damage that occurs "over time." What a crock. Other companies DO cover this situation.
     
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Anonymous on 12/19/2009:
"Other companies DO cover this situation."

Yes, but the one you signed up for doesn't.
spiderman2 on 12/19/2009:
There are different levels of insurance for home, car and health. You get the coverage that you paid for. If you buy the cheap policy, you get the lowest level of coverage. People really don't seem to understand this, particularly with health insurance. If you buy the most expensive policy, more things are covered and your copays are typically less.
perlee on 12/20/2009:
Thanks for the comments. I acknowledge it is in the contract. My point is READ THE CONTRACT BEFORE BUYING. The alternative contract/company (Hartford) actually costs less but would not have excluded this. In fact, I have a friend insured with Hartford, nearly identical circumstances, and they covered his loss "no questions asked." It's comparable to finding out that a particular disease is not covered by health insurance: I depend on the insurer to design a contract that will cover my risks because they are the experts, I'm not. My post is to warn others that Safeco did not cover. "When a man with money meets a man with experience, the man with experience gets the money and the man with money gets an experience."
Anonymous on 12/20/2009:
Perlee, your post was not labeled INFORMATIVE. It is labeled COMPLAINT. You are complaining that a contract that you signed did not cover what you needed when you needed it. That is YOUR fault, not the company's. Lesson learned on your part. So this is not a 'read the contract' informative.
perlee on 12/21/2009:
LadyScot: If you say so. BTW, do you know what was in the contract you agreed to when you signed on to this website? Or for your cell phone company? How about your coverage for, say, extended rehabilitation with your health insurance? Unless you are a lawyer, I'll guess the answer is "no."

To me this IS a complaint because I depend on the experts who sell me something to put together a comprehensive product that is there for me when I need it. Safeco did not. Nice blog/journal btw, :)
Anonymous on 12/21/2009:
Perlee, I read everything that I sign. I may not remember it all later, but if I question something, and have it pointed out to me in the contract, then I accept MY responsibility and don't go blaming the company I signed up with. Even if I don't read a contract, if I put my name on it, I darn sure am not going to cry later because it doesn't have something I didn't even know I would need. WHY would I blame them? They didn't know I would need it either.

The simple answer is that adults just refuse to accept responsibility for their own actions and blame others. I am proud to be an adult and act like one.
PepperElf on 12/21/2009:
I should put this on my blog page


if a company doesn't fulfill their end of a contract people complain about it
but if a customer is required to fulfill his/her end of a contract it's "unfair"
Anonymous on 12/21/2009:
Amen pepper. This is the age of "It isn't my fault I did not read, have money in my account, watch where I was walking" etc. It is ALWAYS someone else's responsibility.
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