CORPUS CHRISTI, TEXAS -- I was hit by a 2x4 that fell out of a truck hitting me while I was riding down the road. The board broke 4 bones in my leg and foot. The truck did not stop. Safeco say this is not covered under hit and run because the truck did not hit me. I have lost 6 weeks of work and around 20,000 dollars. I have been with them for 4 years and have never missed a payment but when I need them, they pull this. I recommend everyone look through the fine print in your insurance and read what is not covered. You might find that you will be left hanging in the wind after an accident with no coverage.
LOS ANGELES, CALIFORNIA -- File complaints against SAFECO with your state's Department of Insurance, Financial Institutions and Professional Registration!!!! Google it and you'll link right to the department and can file an easy form online! SAFECO is giving me the runaround as well! After being rear-ended and forced into another car... the accident was witnessed by two police officers and was clearly detailed in the police report, their client was issued a ticket, and even Safeco's own appraiser said it was obvious I was hit from behind and forced into the other vehicle. It has now been ONE MONTH and Safeco has YET to declare liability! They're still "undecided"!!!!!!
Now I'm broke... out of $4000 of savings I had one month ago and I'm now forced to pawn off all of the things most valuable to me, just to survive! SAFECO has managed to destroy my life in a matter of days. And they couldn't care less!!!
ARIZONA -- Please be aware that Liberty Mutual is being Sued by the state of New York for its unfair denial of benefit by biased arbitrators. It seems as though this practice has moved past just medical benefits and has moved into auto and home insurance as well. Denial of benefits and coverage is Liberty Mutual's middle name. "Underbid and don't pay" is their motto. Please dump this Insurance company before you need them for something really important. Luckily my situation is a minor car repair (not my fault). That they won't pay to repair (Their responsibility). And not my house...
Please see all reviews against Liberty Mutual - too many to count. I feel sorry for those Safeco share holders, that was a very bad negotiation!!!!
DALLAS, TEXAS -- Claim adjusters want to pay only $430 on my $2100 claim and will not use OEM parts. They want to use 3rd party parts. Is it not illegal for insurance companies to force you to use certain parts? Furthermore it has been almost a year since I filed my claim and they still refuse to pay. Safeco is the worst auto insurance company to work with.
After decades of coverage by this company - and no claims - I recently had a plumbing failure which, since it was in the crawlspace, was not discovered for several months. The damage is about $12k. Come to find out, the policy is written to exclude claims for damage that occurs "over time." What a crock. Other companies DO cover this situation.