Complain and Information
Just wanted to say that I too bid on an item, a Nintendo DS game Scribblenauts, for my Grandson. I won the bid. Instead of getting the email with information saying it's being shipped, it said the order was canceled. I had never had any trouble with this Sam's Auction before until now. I called the "Auction Team" and at first the girl tried to tell me my payment wouldn't process, or my credit card wouldn't go through. I have a very large limit and zero balance and she's trying to tell me it wouldn't go through? Try again! She says let me check again and comes back to say that the order was canceled because they no longer have the product available. How can a company post something for auction and not have it. I believe the price was too low also, and they didn't want to give it to me. Or why not try and compensate me with another DS game? I asked them if that's one of there ways of doing business and if they treat all their customers like that. I don't get it. It p*__ed me off to think I spent my time and effort to try to Win this bid and they don't have it? Come on!
On another note, I want to mention to folks to please, please, look at the estimated shipping amount. All I've ever looked at before was to make sure my bid amount was correct. I bought the Ceramic Beverage Dispenser - Yellow. It sells at Sam's Club for $19.99. I won the bid (they have so many) for $1.00. Shipping for this product is/was $60.00. When they sent the email to say they were shipping it, it had the total on the bottom. I saw it said $60.00. I thought it was an error so I went to the auction page and found one to bid on, just to check the estimated shipping, and it showed $59 and some change. So please, be extra careful. I see on the page right now someone is bidding and the price is $20 for one and the other that hasn't closed is $10. IT'S NOT WORTH IT!!
This is one product I won't be telling my husband about.